MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated August 13, 2014
Updated August 13, 2014
276 Reviews

3.8
276 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
180 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Suffering identity crisis being a publicly traded corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good work environment. Good benefits.

    Cons

    Poor middle management. Lack of training, professional development and management process.

    Advice to ManagementAdvice

    Bring in outside consulting to begin the process for a professionally managed corporate culture.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  O Fallon, MO
    Current Employee - Software Engineer in O Fallon, MO

    Pros

    Good career opportunities and room for growth. One can get exposure to both technical and professional skills. It's really easy to let upper management hear your voice. Importance is given to the innovation.

    Cons

    Growth depends on the team you are in and the manager.

    Advice to ManagementAdvice

    Time to pump blood who can bring more energy and can change old school ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great benefits but a can be a challenging place to work if in the marketing field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits, work life, opportunities, budgets

    Cons

    Political, slow, clique, lots of lifers, not a creative atmosphere

    Positive Outlook
    No opinion of CEO
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  5.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  O'Fallon, MO
    Current Employee - Intern in O'Fallon, MO

    Pros

    innovative and flexible working environment

    Cons

    usually need to start as a contractor

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  O'Fallon, MO
    Current Employee - Anonymous Employee in O'Fallon, MO

    Pros

    Awesome team and a very casual and open working style

    Cons

    Offshore model with means having several positions being filled by SOWs

    Recommends
    Positive Outlook
  7. 2 people found this helpful  

    Great Company, Poor Mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  Purchase, NY
    Former Employee - Business Leader in Purchase, NY

    Pros

    - Great CEO who pushes people out of their comfort zone and challenges the status quo
    - Good pay, along with good benefits
    - Slowly changing the way the company is operating by becoming more technology driven. Huge plus.
    - Focus on innovation, youth, and a multigenerational workforce
    - Culture is significantly improving by being more transparent

    Cons

    - There are too many people there resistant to change
    - A strong network of people who've been there 15+ years
    - Takes forever to get something basic done; no one wants to take accountability or ownership of anything

    Advice to ManagementAdvice

    Please LISTEN to what the CEO has to say. If you can't do the job, step down and let someone more capable do it OR if you don't want to, tap into fresh perspective and not your network who've been there 15+ years. Change cannot happen this way. Look forward to seeing MasterCard achieving great things in the future!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    15+ years at MasterCard and its been a great journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Payments industry leader, innovative organization

    Cons

    Cannot think of any at this time

    Advice to ManagementAdvice

    Continue to reduce the bureaucracy

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    impressive corporate leadership; questionable operations leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Strong CEO leadership, great focus on diversity, decent personal development opportunities, good pay,

    Cons

    operations leadership has been around too long - fresh approach is needed; intense margin focus drives a somewhat "sweat shop" environment

    Recommends
    Approves of CEO
  10. 4 people found this helpful  

    Value Added Services - Sr. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  O Fallon, MO
    Current Employee - Anonymous Employee in O Fallon, MO

    Pros

    -CEO brings in a new and energizing perspective
    -CEO also pushes for diversity, change, and innovation
    -Company is going through a culture change inviting new ideas, perspectives, innovations, millennial employees
    -Educational assistance for undergrad and grad school is great
    -Stock prices continue to prosper in reflection of the embraced changes (cultural, technological, innovations)

    Cons

    -Many old school employees (those before IPO) are resistant to change
    -Many prefer the status quo
    -Bureaucracy is a problem causing delays in time to market initiatives and embracing new process improvement ideas
    -Politics at times play major deterrents impacting project and human resource advancements
    -Employees feel overbooked with tasks and this is considered 'the MasterCard way' . This causes burnouts and employees seek other positions

    Advice to ManagementAdvice

    -Be cognizant of your teammates and don't treat them as only a 'human resources'
    -Really help employees grow in their career, so don't hold them back
    -When employees are overbooked with tasks and can't always meet the outpacing demands, don't say 'it's a time management issue'
    -Give hard working internal employees opportunities to grow and not just fill positions with external people.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Use to have Good Pay for an IT company in St Louis Area

    Current Employee - Technical Consultant  in  O'Fallon, MO
    Current Employee - Technical Consultant in O'Fallon, MO

    Pros

    Over compensation, 401k, healthcare, vacations, and opportunities to move around with in a company

    Cons

    lots of push to meet the deadline, inflexible hours when I worked there. I've hear it had changed.

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