MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated October 24, 2014
Updated October 24, 2014
301 Reviews
3.7
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
201 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

116 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Miami, FL
    Current Employee - Human Resources in Miami, FL

    I have been working at MasterCard full-time (more than an year)

    Pros

    Good management, good benefits. balanced approach

    Cons

    Culture in transition. As any other company in the same situation, some people may have to leave.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good work environment and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in São Paulo, São Paulo (Brazil)
    Current Employee - Director in São Paulo, São Paulo (Brazil)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Very good environment and good work life balance

    Cons

    It is not meritocratic, slow decision process, technology development is too cost, slow time to market

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    New to MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Professional, Financial Systems in London, England (UK)
    Current Employee - Senior Professional, Financial Systems in London, England (UK)

    I have been working at MasterCard full-time (less than an year)

    Pros

    Very professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    Cons

    No cons to comment on

    Advice to ManagementAdvice

    None so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

    Recommends
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  5. 1 person found this helpful  

    Good place to work but sliding backwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Good pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

    Cons

    While pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

    Advice to ManagementAdvice

    Do something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Never bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in O'Fallon, MO
    Current Employee - Business Leader in O'Fallon, MO

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    I get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

    Cons

    Fast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working at MasterCard has been a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    Company has been on the path of innovation, it has a great business model and our brand is well known.

    Cons

    MasterCard went public in 2006, prior to that they were private. There is an old culture here that is not keen on changing. We need to work on that.

    Advice to ManagementAdvice

    Trying to drive innovation and fun throughout a company is a fantastic things however cannot be done in a suit and tie. Executives need to come to work dressed down to promote a more relaxed environment that promotes innovation

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Challenging somewhat rewarding nice experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time

    Pros

    Challenging somewhat rewarding nice experience

    Cons

    Lack of leadership and hiring of wrong people, A lot of opportunity for advancement but was taken advantage of by various people with various reasons.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Growth Company - With Lots of Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY
    Current Employee - Senior Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    It is hard to argue against a company that is doing so well. You have to work to advance here but your hard work pays off. Great work life balance. Ajay Banga is a true leader that is driving this company in a place that it has never been before. He is tremendous and his impact can be felt through the entire organization. You can't say that about too many CEO's.

    Cons

    It is hard to work in a b2b2c environment. We do things differently here which are sometimes difficult for someone that is new to the organization/four party model. This growing pain goes away once you understand our business and our business model.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work...but not perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader, LFI in Purchase, NY
    Current Employee - Business Leader, LFI in Purchase, NY

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    salary is very competitive and innovation of products really good. CEO is inspiring. There are some incredibly smart leaders within the organization. Good at moving people from one function to another

    Cons

    Grp Heads can behave like demi-gods with sense of self entitlement; Purchase culture is stifling, too stiff and unwelcoming. Those who get ahead tend to do so based on who they know. Always seem to have to do more with less

    Advice to ManagementAdvice

    getting things can done can take too long, too many road blocks and culture of risk aversion needs to change

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great company and experience but needs younger people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Summer Intern in Purchase, NY
    Current Employee - Summer Intern in Purchase, NY

    I have been working at MasterCard as an intern (less than an year)

    Pros

    Lot of great people to learn from- and a lifetime of expertise in the payments industry

    Cons

    Can feel a bit outdated at times- needs younger blood

    Advice to ManagementAdvice

    Doing a great job reforming the college recruiting process! Keep expanding to schools, and aim high!

    Recommends
    Positive Outlook
    Approves of CEO

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