MasterCard Reviews

Updated March 26, 2015
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91 Employee Reviews

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  1. Great business model, Good for your resume, Adequate compensation, Poor mobility options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    - Unless there is a new player in the industry (possible but there are sizable barriers to entry), they will do well for at least the near future which reflects in the bonus
    - Good work-life balance
    - Great brand, looks good on a resume

    Cons

    - You may have opportunities to more laterally to which there is no real benefit, but don't expect upward opportunities
    - Most hires for new positions are external

    Recommends
    Approves of CEO
  2. 1 person found this helpful

    You will learn a lot, work hard be well paid but have one hell of a time climbing the ladder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    Pay, bonus, exposure to banking and retail sectors, broad experience that should open doors for you elsewhere

    Cons

    Company hires outside more than in and promotions are rare. Doing a great job and being recognized for it does not equate to upward mobility.

    Advice to ManagementAdvice

    De-matrix and stir the pot up top.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. Overall positive experience for an intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Finance Intern in Purchase, NY
    Former Intern - Finance Intern in Purchase, NY

    I worked at MasterCard as an intern (less than a year)

    Pros

    The employees are nice and approachable. Open door policy. Organizational culture emphasizes respect for one another and teamwork. Work not too difficult but not too easy either. Good balance between work and life.

    Cons

    Not much room for growth. Work may become repetitive after a certain period of time. Workplace politics exists. Communication between departments can be improved.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Senior Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Purchase, NY
    Current Employee - Senior Consultant in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Good life balance
    telleworking
    bonuses
    Solid company.
    If you are not very good and your job odds are you can keep it and stay for 20 years.

    Cons

    Office politics
    no career path.
    awful middle and upper management
    People that are hired in simple because they know someone who works there and gets them in.

    Advice to ManagementAdvice

    Wake up and get ride of the awful "tenured" managers who provide no value.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    A good expeience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern in Purchase, NY
    Former Employee - Intern in Purchase, NY

    I worked at MasterCard

    Pros

    A fun culture, good compensation and benefits, can learn a lot

    Cons

    Hard to get promoted and noticed

    Approves of CEO
  7. 6 people found this helpful

    Good place to work till you find the next best job for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Saint Louis, MO
    Current Employee - Software Engineer in Saint Louis, MO

    I have been working at MasterCard

    Pros

    1. If you are a hard worker, no need to worry about loosing your job ( It will never run out of business in the foreseeable future)
    2. Lots of benefits for fulltimers

    Cons

    1.Monotonous work
    2.Lots of politics
    3.Bureaucracy
    4.Useless Management
    5.Bunch of people to steel the credit for the work you did.

    Advice to ManagementAdvice

    1. Actively involve in the projects and know who is dong what.
    2. Adapt good Software Development processes.
    3. Dont just look for the outcome, look for how the team delivered that outcome.

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful

    politics galore!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard

    Pros

    professional environment
    nice, polite culture
    good pay

    Cons

    many layers, hard to get ahead, no clear career path, very very political, passive aggressive culture, ineffective HR department. horrible managers are tolerated for too long, should be quicker to fire people that do not perform or have numerous complaints filed agains them.

    Advice to ManagementAdvice

    make the organization flatter so people feel empowered to make decisions! and get rid of ineffective managers.

    Approves of CEO
  9. 2 people found this helpful

    Leadership is hard to find

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard

    Pros

    Compensation and flexibility is good

    Cons

    No Leadership, senior executive vision

    Advice to ManagementAdvice

    Engage more with employees

    No opinion of CEO
  10. 8 people found this helpful

    Snatching Defeat From The Jaws of Victory...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard

    Pros

    Golden Handcuffs - e.g., Thou shall be paid more, receive the sorts of bonuses and profit shares that are lied about elsewhere during interviews
    Many job roles offer diverse approaches and methodologies, or interesting work
    The company has a printing press in the basement with the now-organic global adoption of plastic and electronic payments in lieu of cash
    Good reputation and cachet for a resume
    Generally "nice" people
    An opportunity for true greatness if the trajectory of the company can be altered to better fit the dynamicism of the future - This place CAN win, but isn't
    Good Work-Life balance for most roles, especially for the competent
    Recent words and inklings from senior folks offer glimmers of hope for long-term view beyond the current model

    Cons

    Golden Handcuffs - e.g., Thou shall find it difficult to duplicate your pay elsewhere even when taking a "Step up"
    Addiction to core business model (the printing press, see Pros), while serious longer-term threats of disintermediation and displacement exist
    Senior Management is woefully overrated, and are largely are a collection of Association-era dinosaurs and sclerotic banking vets. MasterCard is still a pasture for the empty suits.
    Serious lack of effective innovation, and ridiculously poor integration of acquisitions - again, indicative of inability to operate outside of core franchise and processing competencies
    Legal and overprotective turf warriors prevent any innovation, as does the lack of connection to end-consumers.
    All of the traditional FI's and payments ecosystem players are losing out to agile and emerging channel players, and MasterCard is behind among that pack t that as a whole are behind.
    Lacking junior resources; with a top-heavy "upside down pyramid" structure with decade-experienced professionals mired in cubicle city while window offices are occupied by folks with occassional good soundbytes at meetings but little else
    Fear of Visa. The constant feeling of being Second or Third. An on the balance fear-based culture, with top-down dictums without coherent strategy, and reprisals for contrarianism
    Over saturation of client-facing roles.
    Recent actions don't match words of the "Powers That Be"

    Advice to ManagementAdvice

    Two ways to approach this:

    1) Remake the culture entirely into one of innovation with an "attack" mentality, rather than one focused upon reputational protectionism to a fault and "the old way" of doing things. Key to this, would be to build scale and network externality by offering some items free at high quality at the cost of medium term profits. But, value would be created by new offerings that . STOP LOOKING AT THE SHARE OF A TRANSACTION for everything. With scale, value is created, even from that which is "free" - See the biggest .com and mobile successes

    2) Alternatively strip it down. Let's be fair: half the employees in Purchase aren't even needed to support the core business model, so devote oneself to it, maximize margins, and then work to partner / acquire / merge with a "new" player in emerging payments who do all the innovation better than we. This longer-term allows us to "go for the kill",. and has greater chance of success than option 1 of trying to win the way we have always crippled by terrible innovation culture and dubious effectiveness of most senior managements and entire functional areas.

    Disapproves of CEO
  11. 1 person found this helpful

    Good quality of life, but poor career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard

    Pros

    Work life balance, manageable job responsibilities

    Cons

    Limited career progression, very little feedback about how to improve performance

    Advice to ManagementAdvice

    Create performance based promotion opportunities

    Approves of CEO

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