MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated December 21, 2014
Updated December 21, 2014
319 Reviews
3.7
319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
216 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good experience in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Purchase, NY
    Former Employee - Director in Purchase, NY

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Good pay, enjoyed co-workers, good benefits, interesting work. Beautiful building and grounds.

    Cons

    Ruthless regarding layoffs like most companies

    Advice to ManagementAdvice

    Communicate better. Take advantage of your workforce, train them, give them a path ahead

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader in Purchase, NY
    Current Employee - Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    The pros to working at Mastercard include the following: location, facility, work-life balance, the ability to work from home if necessary.

    Cons

    One of the cons i would say is that there are less growth opportunities than may be at other financial services company mainly due to MasterCard's relatively small size when compared to banks

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not for the faint of heart but potentially rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader
    Current Employee - Leader

    I have been working at MasterCard full-time

    Pros

    Most of the people are great to work with. Individuals very dedicated to success of their teams and the company overall. Lots of opportunity to learn if a person makes the effort. Plenty of perks, benefits, and reasonable salaries.

    Cons

    Promotions and salary increases are infrequent and not always based on ability. Progression in the company requires a lot of networking. Although the company tries to promote a good work/life balance, the workload makes it nearly impossible. Lots of overtime.

    Advice to ManagementAdvice

    Focus on supporting and retaining talented individuals with recognition and opportunities for advancement. Middle managers need to refocus on people management.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader in Purchase, NY
    Former Employee - Senior Business Leader in Purchase, NY

    I worked at MasterCard full-time (more than 10 years)

    Pros

    Good team culture across departments. Good training.

    Cons

    Slow moving, cautious, conservative. They miss opportunities due to this slowness.

    Advice to ManagementAdvice

    Do not move successful managers into new positions without understanding the nature and nuances of that business.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great people; good opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Bright, engaging colleagues; managers have helped me leverage my talent and grow in my field

    Cons

    Bureaucracy and over-collaboration inhibit results

    Advice to ManagementAdvice

    Clarify roles and responsibilities to empower managers and ensure accountability

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Business model strong, growth great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    At the center of a profitable, dynamic industry.

    Cons

    Strong business model means it can be hard to tie effort to results.

    Advice to ManagementAdvice

    Focus on accountability and how people really manage (not managing up). Allow more real innovation unleashed from the core technology limitations and requirements that are for network operations, not new intiative development. Move around key executives to allow for fresh perspectives.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Suffering identity crisis being a publicly traded corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Good work environment. Good benefits.

    Cons

    Poor middle management. Lack of training, professional development and management process.

    Advice to ManagementAdvice

    Bring in outside consulting to begin the process for a professionally managed corporate culture.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in O Fallon, MO
    Current Employee - Software Engineer in O Fallon, MO

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Good career opportunities and room for growth. One can get exposure to both technical and professional skills. It's really easy to let upper management hear your voice. Importance is given to the innovation.

    Cons

    Growth depends on the team you are in and the manager.

    Advice to ManagementAdvice

    Time to pump blood who can bring more energy and can change old school ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great benefits but a can be a challenging place to work if in the marketing field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Benefits, work life, opportunities, budgets

    Cons

    Political, slow, clique, lots of lifers, not a creative atmosphere

    Positive Outlook
    No opinion of CEO
  11.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in O'Fallon, MO
    Current Employee - Intern in O'Fallon, MO

    I have been working at MasterCard as an intern (more than an year)

    Pros

    innovative and flexible working environment

    Cons

    usually need to start as a contractor

    Recommends
    Positive Outlook
    Approves of CEO

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