MasterCard Reviews

Updated June 30, 2015
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108 Employee Reviews

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  1. Helpful (1)

    Challenging but positive.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Singapore (Singapore)
    Former Employee - Senior Business Leader in Singapore (Singapore)

    I worked at MasterCard full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Profitable. Good salary. Interesting mix of Financial Services Sector and Technology Sector issues. Growing business / sector.

    Cons

    Too many pre-IPO legacy issues which permeate the company's DNA. Brand suffers against Visa's dominant position (a similar comparison is Pepsi versus Coke's dominance). Payments is a very 'quirky' sector which retains a seemingly large proportion of quirky behaviours / styles. Very US-centric management.


  2. Great benefits!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    Cons

    Any ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to Management

    Continue to embrace an open culture by giving opportunities to high performers.


  3. MasterCard is in a great industry and has some brilliant potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relations in Mumbai (India)
    Current Employee - Customer Relations in Mumbai (India)

    I have been working at MasterCard full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Potential to make a difference to the way value gets exchanged

    Cons

    MasterCard is a pretty slow company as far as decision making is concerned. People do not necessarily perform, and leaders do not necessarily seek performance.

    Advice to Management

    A great CEO by himself cannot hope to change the company. It's important to have leaders who share similar vision and passion to execute.

    MasterCard Response

    Jun 30, 2014 – VP, Employer Brand Marketing

    Great to hear from our colleagues in AP! Thanks for your review.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A lot of good ideas but not much when it comes to action

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Product Specialist in London, England (UK)
    Current Contractor - Product Specialist in London, England (UK)

    I have been working at MasterCard as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    MasterCard Response

    Jun 30, 2014 – VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!


  6. Helpful (1)

    Wierd

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice office location at Purchase, great cafeteria. Offices could use updating - its like a step back into the 70's

    Cons

    Like most large firms it doesnt live what it preaches. Poor management skills are tolerated if the person is senior because it would cost to much to fire them but people further down the food chain are expendable. If you have tenure you are less likely to be fired for poor performance but instead shuffled around the company into a new role


  7. Helpful (1)

    MC Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at MasterCard full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to Management

    Take care of your people


  8. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Purchase, NY
    Former Employee - Director in Purchase, NY

    I worked at MasterCard full-time (More than a year)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    good benefits, nice profit sharing plan

    Cons

    ineffective managers, requires face time

    Advice to Management

    listen


  9. Helpful (2)

    Challenging Work; Crazy Environment; No Management Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in O'Fallon, MO
    Former Employee - Senior Software Engineer in O'Fallon, MO

    I worked at MasterCard full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

    Cons

    Never got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

    Advice to Management

    Upper level managers are very intelligent and have well defined goals. Unfortunately, the lower level managers have no idea how to implement these goals within their fiefdoms. They continue to rule with their heads in the sand until someone comes along and kicks them in their butt or they are forced to leave.


  10. Helpful (4)

    Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Dublin, Dublin (Ireland)
    Current Employee - Senior Software Engineer in Dublin, Dublin (Ireland)

    I have been working at MasterCard full-time

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    - Lovely office - very friendly and helpful colleagues - flexibility to work from home is great - decent enough salary and benefits - lots of scope for learning

    Cons

    - long hours - antiquated and dysfunctional release process - not developer friendly e.g. machines are sub-standard, no admin access on own laptop - lack of recognition for extra work

    Advice to Management

    Start recognizing employees for their extra work Make the promotion process more transparent


  11. Helpful (2)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at MasterCard full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall a good company to work. Excellent benefits. Great CEO.

    Cons

    Lots of internal politics. Manager act like a demi-god and they can make or break your career.



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