MasterCard

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MasterCard Reviews

Updated August 13, 2014
Updated August 13, 2014
279 Reviews

3.8
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
182 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    comfortable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Leader  in  New York, NY
    Current Employee - Business Leader in New York, NY

    I have been working at MasterCard

    Pros

    MasterCard is a solid company with great benefits and a nice work/life balance

    Cons

    Advancement is a mystery and doesn't seem to be logical. no roadmap for individual growth.

    Advice to ManagementAdvice

    instead of creating more and more group head and group executive level opportunities, start focusing on the next tier down. business leaders that are simply stuck where they are.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard

    Pros

    Good business fundamentals
    Good people
    Good culture

    Cons

    Overtly process driven
    HR is ineffective and over-involved

    Advice to ManagementAdvice

    Limit HR's power
    Review roles, staff

    Recommends
    Approves of CEO
  3. 2 people found this helpful  

    You get out of it what you put into it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard

    Pros

    Great work life balance
    Decent compensation
    Beautiful Building
    Well-known company
    Relative Job Security
    Heading in a new direction under new leadership
    Aggressive growth

    Cons

    Too laidback
    Very little sense of urgency
    The level of competency is few and far between
    Not sure about office politics

    Advice to ManagementAdvice

    Allow more opportunities for the younger workers to shine. Develop the company into a financial powerhouse through innovation rather than following the industry leader.

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    MasterCard has enabled me to pursue my professional goals while balancing time away from work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at MasterCard

    Pros

    Flexibility of the work environment, management strategy for driving the business forward, clear and actionable goals. It is great to work with people who know what they are doing and have a passion for their job.

    Cons

    Location, location, location. Although corporate headquarters are in New York, the primary location for a large portion of the staff is in St Louis Missouri.

    Recommends
    Approves of CEO
  6.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant  in  Saint Louis, MO
    Current Employee - Consultant in Saint Louis, MO

    I have been working at MasterCard

    Pros

    Pay is good, working conditions are good.

    Cons

    Too much outsourcing, senior management is aloof.

    Advice to ManagementAdvice

    Hire more US talent, there is a LOT of good talent out there ready to work.

    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard

    Pros

    Leader in the payments and financial services field.
    Dynamic and growth oriented.
    Great promotion and growth opportunities.
    Excellent colleagues and competent management

    Cons

    Large company with significant bureaucracy can slow down decision making.
    Risk averse and exposed to current political, regulatory changes
    You can get lost in the weeds

    Recommends
    Approves of CEO
  8.  

    My MasterCard Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard

    Pros

    One of the reasons I enjoyed working for MasterCard was the camaraderie between my colleagues and the way the departments were able to interact with each other. I also felt comfortable with knowing that if I needed to talk to Management about something, that the door was always open. I liked that they had plenty of resources available to increase your knowledge base, and they encouraged self improvement as well as career development. Management was quite flexible with time off and I saw in most cases they were willing to work with you if you needed something, be it advice, assistance, whatever.

    Cons

    The only real downside about working at MasterCard was that there seemed to be frequent reorganizations. It makes for tense management, in my opinion. Some other downsides were the political aspect of working in certain departments, but you will find that in any office. As with any and everything else, it all starts with the people.

    Advice to ManagementAdvice

    Find a plan and stick to it.

    Recommends
    No opinion of CEO
  9.  

    Recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Business Leader  in  Purchase, NY
    Former Employee - Senior Business Leader in Purchase, NY

    I worked at MasterCard

    Pros

    Great work/life balance. Great commute for anyone living in Westchester.

    Cons

    Old management needs to change. Still hanging on to old "country club" culture that will no longer work in today's marketplace.

    Advice to ManagementAdvice

    You need to leverage in-house company talent better. Understand who has what experience and don't simply look at current position. Lots of MC employees have varied and applicable experience which is not being tapped.

    Recommends
    No opinion of CEO
  10.  

    Great Brand, Good working conditions but difficult environment to get things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Market Leader  in  Purchase, NY
    Former Employee - Market Leader in Purchase, NY

    I worked at MasterCard

    Pros

    Everybody has heard of the company, you don't need to explain what your employer does. And for newbies to the industry, MCW does a great job of orientation and training new employees. The company offers good benefits and pay, though they have been pared significantly for new hires since 2007. The Purchase HQ and grounds are a beautiful place to work, but isolated if you're used to the bustle of Manhattan.

    Cons

    MCW is a remarkably bureaucratic environment and often hard to get things done in timely, efficient manner. For all the talk about acting with a sense of urgency, even a simple project can drag on for months--thanks to the "matrixed" environment, buy-in and consensus is required for just about everything, and is often an excuse for manager and lawyers who don't know anything to stick their fingers into your project. (In fairness, I've been told this is beginning to change under the new CEO who just came in.) But an awful lot of what I did was "meta"-work -- work we had to do to prove to somebody else in the organization why we should be allowed to do our real work our way.

    Advice to ManagementAdvice

    Reducing the number of meetings and strip out the bureaucracy would allow employees to actually get on and do their jobs.

    Doesn't Recommend
    No opinion of CEO
  11.  

    My expectations were wrong

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President  in  Purchase, NY
    Former Employee - Vice President in Purchase, NY

    I worked at MasterCard

    Pros

    When I thought about joining MasterCard, I had reservations. It appeared to be a good place to go if you had decided you wanted to coast along, and do a minimal amount of work. But my interview, and my subsequent job experience proved otherwise.

    MasterCard is full of bright people, who are energetic and know the industry. With rare exception, I was impressed by the people I met, their backgrounds and the competency they brought to the tasks at hand.

    For people who are interested in the payments space, it's a great place to work.

    Cons

    On the other hand, I would say that MasterCard is unnecessarily bureaucratic for an organization of its size. Because of the incentive system and other factors, there's a lot of turf battles, less than needed coordination, and inefficiencies. However, there is a concerted effort (and there has been for many years) to change that.

    The IPO appeared to also change how the business was run--more risk adversion, more of a short term focus, more attention to boosting the daily stock price.

    Advice to ManagementAdvice

    Stop being so risk adverse and allowing HR and Legal to run the business. Create better coordination by revising the incentive structure and individual objectives.

    Recommends
    No opinion of CEO

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