MasterCard

www.mastercard.com

MasterCard Reviews

Updated January 16, 2015
Updated January 16, 2015
328 Reviews
3.6
328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
221 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

125 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in O'Fallon, MO
    Current Employee - Intern in O'Fallon, MO

    I have been working at MasterCard as an intern (more than an year)

    Pros

    innovative and flexible working environment

    Cons

    usually need to start as a contractor

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in O'Fallon, MO
    Current Employee - Anonymous Employee in O'Fallon, MO

    I have been working at MasterCard as a contractor (more than an year)

    Pros

    Awesome team and a very casual and open working style

    Cons

    Offshore model with means having several positions being filled by SOWs

    Recommends
    Positive Outlook
  3. 2 people found this helpful  

    Great Company, Poor Mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader in Purchase, NY
    Former Employee - Business Leader in Purchase, NY

    I worked at MasterCard full-time (more than 3 years)

    Pros

    - Great CEO who pushes people out of their comfort zone and challenges the status quo
    - Good pay, along with good benefits
    - Slowly changing the way the company is operating by becoming more technology driven. Huge plus.
    - Focus on innovation, youth, and a multigenerational workforce
    - Culture is significantly improving by being more transparent

    Cons

    - There are too many people there resistant to change
    - A strong network of people who've been there 15+ years
    - Takes forever to get something basic done; no one wants to take accountability or ownership of anything

    Advice to ManagementAdvice

    Please LISTEN to what the CEO has to say. If you can't do the job, step down and let someone more capable do it OR if you don't want to, tap into fresh perspective and not your network who've been there 15+ years. Change cannot happen this way. Look forward to seeing MasterCard achieving great things in the future!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    15+ years at MasterCard and its been a great journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 10 years)

    Pros

    Payments industry leader, innovative organization

    Cons

    Cannot think of any at this time

    Advice to ManagementAdvice

    Continue to reduce the bureaucracy

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    impressive corporate leadership; questionable operations leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Strong CEO leadership, great focus on diversity, decent personal development opportunities, good pay,

    Cons

    operations leadership has been around too long - fresh approach is needed; intense margin focus drives a somewhat "sweat shop" environment

    Recommends
    Approves of CEO
  7. 4 people found this helpful  

    Value Added Services - Sr. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in O Fallon, MO
    Current Employee - Anonymous Employee in O Fallon, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    -CEO brings in a new and energizing perspective
    -CEO also pushes for diversity, change, and innovation
    -Company is going through a culture change inviting new ideas, perspectives, innovations, millennial employees
    -Educational assistance for undergrad and grad school is great
    -Stock prices continue to prosper in reflection of the embraced changes (cultural, technological, innovations)

    Cons

    -Many old school employees (those before IPO) are resistant to change
    -Many prefer the status quo
    -Bureaucracy is a problem causing delays in time to market initiatives and embracing new process improvement ideas
    -Politics at times play major deterrents impacting project and human resource advancements
    -Employees feel overbooked with tasks and this is considered 'the MasterCard way' . This causes burnouts and employees seek other positions

    Advice to ManagementAdvice

    -Be cognizant of your teammates and don't treat them as only a 'human resources'
    -Really help employees grow in their career, so don't hold them back
    -When employees are overbooked with tasks and can't always meet the outpacing demands, don't say 'it's a time management issue'
    -Give hard working internal employees opportunities to grow and not just fill positions with external people.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Use to have Good Pay for an IT company in St Louis Area

    Current Employee - Technical Consultant in O'Fallon, MO
    Current Employee - Technical Consultant in O'Fallon, MO

    I have been working at MasterCard full-time (less than an year)

    Pros

    Over compensation, 401k, healthcare, vacations, and opportunities to move around with in a company

    Cons

    lots of push to meet the deadline, inflexible hours when I worked there. I've hear it had changed.

  9. 1 person found this helpful  

    Band B

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard full-time (more than 10 years)

    Pros

    Small enough to know how you really impact the bottom line.

    Cons

    Relationships matter more than performance.

    Advice to ManagementAdvice

    Listen to feedback instead of just managing it.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Really great culture and people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Purchase, NY
    Former Employee - Summer Intern in Purchase, NY

    I worked at MasterCard as an intern (less than an year)

    Pros

    - Culture
    - Get to meet a lot of people
    - Flexibility

    Cons

    Some disorganization and inefficiency but overall, great company to work for!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Strong Brand/Management but Limited Career Advancement Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Great work envinroment. Small company feel with motivated individuals. Superb executive leadership.

    Cons

    Dependence on issuers makes it hard for the company to drive quick change/be innovative.

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