Mattel Reviews

Updated June 24, 2015
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Mattel Interim-CEO Christopher A. Sinclair
Christopher A. Sinclair
4 Ratings

Pros
  • Half day Fridays are a great attraction (in 75 reviews)

  • There are many work/life balance initiatives to take advantage of (in 27 reviews)

Cons
  • Do not value employees or work life balance (in 15 reviews)

  • Some long hours and weekend emails (in 12 reviews)

More Pros and Cons

44 Employee Reviews

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  1. Helpful (4)

    Cast System - Company run by old white men

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at Mattel

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Half-day Fridays, decent benefits. Greatly appreciate week off at Christmas.

    Cons

    Disorganized. The constant threat of lay-offs completely destroys morale. Company run by ego-maniacs. Inept all-male leadership making million dollar salaries are steering company closer and closer to financial cliff. Sparse leadership roles for women. Failure to think outside of box. Failure to adapt to technology driven market shift. Married to sexist anorexic branding of Barbie which is the reason the brand is failing. Too much focus on making cheap products versus quality products. Treat employees like expendable manufacturing materials.

    Advice to Management

    Forget about stock prices & appeasing stockholders which handicap creativity & risk taking. Focus on creativity, innovation & allow your employees to take risks & make mistakes. The focus should be on building a successful company, not driving stock prices. Treat your employees with respect & they will work harder to help your company succeed. Stop drawing out layoffs. If you need to make employee cuts, make the cuts. Stop dragging layoffs out over months & years which is agonizing, distracting & paralyzing.


  2. Helpful (2)

    Watching a great American company on a Death Spiral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Mattel full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have very talented employees with long tenures who have the tribal knowledge of what good products are made of. Too bad that they keep laying off good employees that might not necessarily go with the "corporate mantra of focusing to the bottom line". Creative and innovation takes risks and cost up-front. But, over time it pays off.
    Benefits are comparable to other large enterprise companies.

    Cons

    Management are in disarray. Employee support is nil. Not a very healthy environment at the moment - they keep laying off people and keep piling the work to the ones that are left who may not necessarily have the skills set.
    If you are up for a toxic place to work, this is the place for you.

    Advice to Management

    Focus on what the consumers really want and innovate current products to meet the new type of play. Re-vamp key performance metrics for management and get rid of the layers of management that do not perform to the KPM. Encourage risk and innovation. For Pete sake, get off the 50's mentality and get with the times!


  3. Retail Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Service in Chicago, IL
    Former Employee - Retail Service in Chicago, IL

    I worked at Mattel full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some flexibility. If you're lucky enough to be at FT you get health benefits.

    Cons

    Management has no idea the work load piled on with absolutely no rewards for good work. Pay is awful in major markets. Poor if any training, then you are rated poorly for not producing they're unrealistic expectations. They expect perfection from the field but can't manage to get clear accurate info to the team. Reactionary to everything. No longer proactive. They Have no concern about your concerns. I lost money every year in salary for past 6 years due to company cutbacks of people and benefits. Used to be encouraging environment. Now all demoralizing. One of many reasons they are failing.

    Advice to Management

    Fix your house. Start at the top. Corporate culture is cut throat and negative. Your management team at top of retail division is totally out of touch with employees, consumers and reality of store conditions.


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  5. Working at Mattel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Art Director in El Segundo, CA
    Former Employee - Associate Art Director in El Segundo, CA

    I worked at Mattel full-time (More than a year)

    Pros

    Excellent benefits. Great people. Half-day Fridays are awesome.

    Cons

    Lacking Vision.
    Leadership at the VP level and above does not seem to understand or maybe even care about the loyalty and hard work that the ground troops do everyday.
    Traditional thinking needs to change while embracing technology and trusting the people that work in it everyday.
    Creative department was great, but way under utilized and supported.
    Too many meetings.


  6. Helpful (3)

    2-3 years in digital

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattel full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Half day Fridays, good work/life balance, friendly (yet jaded) people

    Cons

    Upper management tends to hire their under qualified friends for leadership positions, then wonder why there is no strategy. Management takes credit for work managed and completed by lower level employees, so employees aren't recognized for achievements (no promotions, small bonuses, if any). No formal way to give constructive feedback on management. Constant re-orgs and lay offs cause extremely low morale.


  7. Helpful (1)

    high turnover poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Mattel full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    half day Fridays, relaxed environment, 10 days off in December

    Cons

    poor management, layoffs, and lack of clear communication from management

    Advice to Management

    Create a space where employees are appreciated and clearly communicate your plan


  8. Helpful (2)

    All of the poor, short-term decisions are catching up to the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Marketing
    Former Employee - Director of Marketing

    I worked at Mattel full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits, half day Fridays, paid time off, good salaries, some great people.

    Cons

    Competitive, popularity contest culture, no long term investment in the future, keeping senior people in executive positions who are horrible people managers, and double standards where women are concerned.

    Advice to Management

    Wake up and smell the coffee! You will not grow if you do not change. You have lost many good people because they wanted to spark a different way of doing things and you did not listen. Become an entertainment company and not a manufacturer.


  9. Helpful (9)

    Plastic Ain't Fantastic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in El Segundo, CA
    Former Employee - Manager in El Segundo, CA

    I worked at Mattel full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - 1/2 day Fridays are awesome (though it often becomes time you use to catch up)
    - Discount toys are fun
    - Philanthropy opportunities
    - Employee picnics (except the ones that were exclusive)
    - Education/development courses are a nice break and really helpful
    - Fun brands
    - They pay well

    Cons

    - Incompetent/unqualified management
    - Dismissive HR
    - Uninspiring
    - Sexism is rampant
    - If you aren't in Toy, you will get little support
    - Inability to leverage IPs strategically
    - No work/life balance
    - Meetings upon meetings
    - Decision/lack of decision by committee paralyzes progress
    - Innovation/new ideas are "encouraged" and then discarded
    - Far behind competitors in tech and digital

    Advice to Management

    1) GBT/Market split doesn't truly address market needs - put more power back in their hands
    2) Marketers should be fluent in digital marketing to some degree, vs. centralizing all digital knowledge and getting bogged down in politics and bottlenecks (though Video Game production and marketing should be centralized)
    3) LISTEN to employee concerns about managers and do something about it; trim the fat
    4) Sexism is rampant in your company - figure it out and fix it
    5) You need fresh, smart blood in there to jumpstart the company. From the outside, Mattel looks like a dinosaur trying to dance wearing roller skates on a sinking ship
    6) Your people are starving for inspiration and looking for leadership to lead, while simultaneously refreshing LinkedIn and Indeed several times a day
    7) Get back to the heart of the thing and create the ~future~ of play. IP. Inspiration. Iteration. Innovation. No one is saying there isn't a place for plastic, especially in some of the international territories - but Mattel needs to think about the toys and ways to play of tomorrow, not stand on ceremony and sing praises to brands and products of the past
    8) Encourage fun - happy employees are creative and productive employees


  10. Helpful (1)

    Too bureaucratic, Deteriorating culture, collapsing quickly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in El Segundo, CA
    Current Employee - Senior Financial Analyst in El Segundo, CA

    I have been working at Mattel full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Large company
    Toy industry, fun products
    Half day Fridays (most of the time)

    Cons

    Bureaucratic culture, too many layers
    Old school management
    Poor work like balance
    Uncertain future

    Advice to Management

    Be more flexible, modernize culture


  11. Helpful (1)

    Great Toy Brands. Systems and people not so great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager
    Former Employee - National Account Manager

    I worked at Mattel

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Brand Leaders. Exciting Marketing ideas

    Cons

    everything run on a spreadsheet. Systems surprisingly antiquated. Sales force made up of old school sales guys/gals. Same worklife balance/flexibility not found in the field.



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