Mattress Firm

  www.mattressfirm.com
  www.mattressfirm.com
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Mattress Firm Reviews

Updated September 12, 2014
Updated September 12, 2014
337 Reviews
3.7
337 Reviews
Rating Trends

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Mattress Firm CEO Steve Stagner
Steve Stagner
241 Ratings

Review Highlights

Pros
  • Stable employement, opportunity to make good money (in 12 reviews)

  • Amazing training program, very tight knit family atmosphere and some great money to be made (in 19 reviews)


Cons
  • Biggest challenge is definitely the lack of a work-life balance (in 37 reviews)

  • Work/Life Balance is a challenge with long hours; average shift is 10-11 hours (in 64 reviews)

More Highlights

90 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Very great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager On Duty  in  Wichita, KS
    Current Employee - Manager On Duty in Wichita, KS

    I have been working at Mattress Firm full-time for less than a year

    Pros

    They have an outstanding training program, resources, and individual specialists to give you the ammo and knowledge needed to be very successful.

    Cons

    The hours can be long and tedious, but definitely manageable. I am single parent and I am able to balance work and home life very well despite of.

    Advice to ManagementAdvice

    Our operating system can use some work on.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattress Firm full-time for more than 3 years

    Pros

    Absolutely loved my time at Mattress firm! such a team environment and management is always there to help and support your growth and development !

    Cons

    Long hours and mostly work holidays.

    Recommends
    Approves of CEO
  3.  

    AAAAAA MAZING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Central, IL
    Current Employee - Anonymous Employee in Central, IL

    I have been working at Mattress Firm full-time for more than a year

    Pros

    Mattress Firm has a Great Work Environment
    Tons Of Fun
    This is a company where Incredible Income / Promotion Opportunities exist for everyone, at any level, and every position

    Cons

    Mattress Firm has Typical Retail Hours from 10a - 8p that can be long sometimes, especially on the Weekends But everything about the schedule is known upfront so we know what we are getting in to. Well worth it for the income potential available

    Advice to ManagementAdvice

    Keep up the Great Work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    A great place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Charleston, SC
    Current Employee - Store Manager in Charleston, SC

    I have been working at Mattress Firm full-time for less than a year

    Pros

    The training the company provides is amazing. The environment is so positive and encouraging. The pay is great and the opportunity for advancement is wonderful. It's the most fun I've ever had at work.

    Cons

    The hours can be long and working every weekend is somewhat annoying.

    Advice to ManagementAdvice

    I'm very satisfied with my immediate supervisors and currently wouldn't ask them to change anything.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    This opportunity is not for everyone, it primarily benefits those who care about others, growth and are culture driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mattress Firm Store Manager  in  Waukesha, WI
    Current Employee - Mattress Firm Store Manager in Waukesha, WI

    I have been working at Mattress Firm full-time for less than a year

    Pros

    After researching the company and many others, my life coach and I decided that Mattress Firm(MFRM) is the right company for me. MFRM does culture right, great training, opportunity for growth both financially and personal. I get to go to work and help people who have physical pain. I get to help people get their "first big kid bed", their "college bed" (*burn in 4 years), their first real nice bed, and the bed they go to assisted living with. I get to improve lives one night at a time. I love it.

    Cons

    My only issue I had was the hours, but after taking the job, I have been able to make the hours work for my family.

    Advice to ManagementAdvice

    Keep supporting us, keep providing a safe place for the culture to continue to grow as we get bigger and don't loose sight of what we do right. Overall, keep being you.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    An overwhelmingly positive company culture that fosters unlimited individual success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Milwaukee, WI
    Current Employee - Assistant Store Manager in Milwaukee, WI

    I have been working at Mattress Firm full-time for less than a year

    Pros

    The company culture is fantastic; I have only worked for small businesses in the past, and have been blown away by the positive, encouraging culture and the enthusiasm it helps build within each of us individual team members. We are truly empowered to be the manager of our own business when we are in our stores. The training program is amazing & amply prepares you to be one step ahead of the competition and really be a sleep expert, not just a sales person, in what felt like almost overnight (OK a couple of months). The company is focused on honesty & transparency, and it reflects in the way we take care of guests and employees alike. There is so much encouragement and room to grow anywhere you want to within the world's largest retailer in it's industry - the potential for growth is endless. The benefits (health, retirement, etc.) were better than I expected (in comparison to what I'm used to my husband's job offering), although this is my first job with benefits so they all seem good! The corporate company also focuses heavily on community involvement and fundraising for their Foundation, which is seeking a cure for Pancreatic Cancer. As a dedicated volunteer this is one more aspect that won me over completely. The perfect place to work if you want to have fun at work, are independently motivated, and get all the support you need from a huge national network. I absolutely love my new job. I should mention Mattress Firm and I share the same birthday (exactly), so I think it was meant to be!

    Cons

    The company strongly encourages taking vacation time, being with family, etc etc, but the biggest adjustment in the first few months was definitely the schedule. They are not the longest hours I've worked in retail, but open to close every day, and no split shifts. Once I have accrued vacation, I think I will feel a little more ease in finding the family time when I really need it, but the balance is doable, it just took some getting used to, and I really don't feel like the hours are all that inconvenient. I used to work 1-2 hours later at night than I do now, however! The other con would be that if you aren't self-motivated, this is not the place for you - we work two to three ten hour days all by ourselves, and have another manager on-duty over weekends when it is busier.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Mattress Firm us am amazing company who cares for their employees, their customers, and the community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager  in  Jacksonville, FL
    Current Employee - District Manager in Jacksonville, FL

    I have been working at Mattress Firm full-time for more than a year

    Pros

    I LOVE the culture, the whole Mattress Firm experience is all about their people. Never satisfied, always improving!

    Cons

    Work/ Life balance. Long retail hours- great rewards if focused. Not much else to ad.
    #Ilovethisplace

    Advice to ManagementAdvice

    Keep on doing what your doing!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Jacksonville, FL
    Current Employee - Store Manager in Jacksonville, FL

    I have been working at Mattress Firm full-time for more than 3 years

    Pros

    -The people in the company are what make it a great place to work
    -It's financially rewarding
    -You control your own success
    -requested time off is pretty much always approved by management

    Cons

    -working all major Holidays (but flip side is that is how we get bigger pay checks)

    Advice to ManagementAdvice

    Continue to never be satisfied

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Outstanding company with an AMAZING culture!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager  in  Leesburg, FL
    Current Employee - District Sales Manager in Leesburg, FL

    I have been working at Mattress Firm full-time for more than 5 years

    Pros

    Growth opportunities as they promote heavily within. Training is amazing and continuous which is a great investment in the sales associates.

    Cons

    It's retail with retail hours, which can be a challenge for some people. It's also sales and therefore performance driven as well.

    Recommends
    Positive Outlook
    Approves of CEO

    Mattress Firm Response

    Aug 19, 2014Vice President Talent Management

    Hello to you in Florida! Thanks for the review.

  11. 3 people found this helpful  

    You can make more and more money every year!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Manager  in  Mishawaka, IN
    Current Employee - Market Manager in Mishawaka, IN

    I have been working at Mattress Firm full-time for more than 5 years

    Pros

    There is a ton of room for growth, and the financial opportunities are endless. The culture is youthful and energetic, and you will find yourself extremely pleased with the attention you receive from management. Due to their excellent financial performance, the company is extremely stable as opposed to big box retailers closing their doors left and right.

    Cons

    The hours can be somewhat long, but you will also find out that they can be extremely financially rewarding. They do sometimes extend the hours, but that is due to the amount of extra volume they do certain times in the year.

    Recommends
    Positive Outlook
    Approves of CEO

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