MedAssets Reviews

Updated September 26, 2014
Updated September 26, 2014
216 Reviews
2.9
216 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MedAssets Chairman, President, and CEO John A. Bardis
John A. Bardis
159 Ratings

Review Highlights

Pros
  • Work/life balance is better than most (even though the company offers bargain benefits) (in 17 reviews)

  • Flexible work schedules, laid-back environment, have the opportunity to participate in many charitable opportunities (in 14 reviews)


Cons
  • They have a manager who openly admits she is involved with the KKK and upper management is aware and does not care (in 14 reviews)

  • Senior management in technology is not ethical and play lot politics (in 10 reviews)

More Highlights

56 Employee Reviews Back to all reviews

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  1.  

    GO IN WITH YOUR EYES WIDE OPEN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedAssets full-time for more than 3 years

    Pros

    The PTO you get is very good and they do have a good Christmas Party

    Cons

    1. Senior management is a joke!! They do not have an open door policy.. If u disagree with them you too will soon be gone..
    2. Advancement is held to those that have the inside scoop as a favorite
    3. Working hard for recognition doesn't seem to exist
    4. Too many silly games and hoops to jump through only to be set up for failure. Little training. No communication. No one knows who is doing what. Managers gossiping with employees about other employees
    5. When there is a change of direction for your dept. or team, you need to be sure to get management to spell out how it changes your role. If you cannot keep up with this new change, start looking for another job. Your manager can deem your services to be 'no longer be needed' & no matter how hard you work to satisfy them, you can be fired - with no clear explanation why.
    6. If you have a desire to change depts. due to finding more interest in a new one or feel you fit better, do so before any formal steps are taken by management within the current dept. If your manager decides to put you on a PIP (performance improvement plan), which typically lasts 30 days, you cannot change depts. until you have successfully completed that PIP. If you're not familiar with a PIP, the PIP isn't for YOU to be a better employee; it's for your manager to get better results from you, as an employee. HR will not back you or be on your side once this happens. So plan accordingly & keep your resume up to date. Because once the decision has been made, you will be quietly whisked out the door. They will ship your belongings to you.
    7. So many snakes in middle management. You only move up by being a yes man, being favored or throwing your coworkers under the bus.
    Very little recognition for true performance and work.

    Advice to ManagementAdvice

    Need to change things or your going to keep loosing good people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    Two steps away from being in hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Par  in  Nashville, TN
    Current Employee - Par in Nashville, TN

    I have been working at MedAssets full-time for more than 3 years

    Pros

    The employees I work with made it a great place to work

    Cons

    Senior management is a joke!! They do not have an open door policy.. If u disagree with them you too will soon be gone.. They are prejudice in the Nashville office.. They have offered hush money to black people ready to sue for being fired for no reason.. They have a manager who openly admits she is involved with the KKK and upper management is aware and does not care.. She has been heard calling a group of people the "N" word and all that happens is she gets promoted... If you are a minority you will never move up in this company.
    Another example: One white par and One black par applies for the same position.. The white par has no background in this type of business she used to sell ice cream.. The company uses all of The black pars ideas and continually ask her for more ideas.. When the decision is made the whit par got the position!!! Surprise surprise !!!! Very prejudice people.. John bardis is aware of all that is going on, but because he is more worried about showing his face on tv and trying to pretend how great he is...
    The post u see on here are not always accurate because we are being told that when there are too many neg comments they want us to get on here and fake some positive ones... Just be careful of this company.. It's not what it seems

    Advice to ManagementAdvice

    Get your head out if your butts and pay attention.. You have great people here.. Promote the good ones and stop promoting them just because they are white

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    MedAsses, Sad to see that nothing has changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Account Management  in  Yakima, WA
    Former Employee - Manager, Account Management in Yakima, WA

    I worked at MedAssets full-time for more than 5 years

    Pros

    Nice work environment provided to Plano, Alpharetta

    Cons

    Yakima work environment (red headed step children). Sr. Management and executives couldn't make it work, and the turnover continues. Salaries not even keel between what employees are paid in GA and TX, NJ vs. what is being paid in Yakima. Cliques galore, and if you don't "fit" in, you will never go anywhere and possibly be driven out.

    Advice to ManagementAdvice

    Leadership, I know that this will never happen, but, stop trying to be best friends with your posse, and man up to get leadership all the way to the top that know Revenue Cycle. Your products continue to suffer. Technology has moved on over the past 6 years. You need to take what was awesome technology and do some quick and major updating to keep up with the competition. Good luck, you can't get out of your own way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 11 people found this helpful  

    And here I thought I was out of high school...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MedAssets full-time for less than a year

    Pros

    pay was good for the job I had but not worth the aggravation.

    Cons

    To many silly games and hoops to jump through only to be set up for failure. Little training. No communication. No one knows who is doing what. Managers gossiping with employees about other employees.

    Advice to ManagementAdvice

    The ridiculously high turnover for this one position in this particular department under this particular manager (6 people in under 2 years) should tell you something. It's not us... It's you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 15 people found this helpful  

    WATCH OUT FOR THIS COMPANY IT IS NOT WHAT IT APPEARS TO BE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedAssets full-time for more than 3 years

    Pros

    PTO is awesome that is about it

    Cons

    I have worked for this company for more then two years and I can't wait to get another job. This place does not care about there employees they only care about them self. Yea they have company picnic, Christmas party but the work you have to do for this place is not worth it.

    If you are not a kiss butt you will get no where in this company. It is a shame that the CEO has no idea what really goes on in his company. He is only being told what he his upper management tells him.

    It is funny at town hall meetings they tell us that the survey that we all take tells them they Medassets is doing GREAT well I believe that this is a lie and they just tell us they are doing great and that every employee loves working for medassets.

    In my 2 years working for this company I have seen so many people leave because this place treats people like they are robots and god forbid you don't kiss butt or agree you can kiss your job goodbye. Or they make your life a living hell. And when glassdoor gets to many negative reviews on this web site medassets management ask employees to go on here and write positive ones. I know that to be true because my department was told to write positive reviews so CEO does not look bad. Again can't wait to find a new job and fast.

    Advice to ManagementAdvice

    learn to treat your employees better especially the ones that bust there butts for you and just because we don't kiss butt you should treat every employee the same.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 10 people found this helpful  

    Watch your back...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at MedAssets full-time for more than 5 years

    Pros

    Flexible PTO, relaxed atmosphere. Watching middle management squabble.

    Cons

    So many snakes in middle management. You only move up by being a yes man, being favored or throwing your coworkers under the bus.
    Very little recognition for true performance and work.

    Our director citing the woeful employee satisfaction scores stated "I know the scores are anonymous but I have a back door way to find out who these folks are so we can help them."

    I don't have to say what that "help" was, do I?

    Advice to ManagementAdvice

    Forget about your own little power trips and building your micro kingdoms. Look, acknowledge and appreciate the talent within your department.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 7 people found this helpful  

    Executive Director of Client Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director of Client Relations  in  Yakima, WA
    Former Employee - Executive Director of Client Relations in Yakima, WA

    I worked at MedAssets full-time for more than 3 years

    Pros

    Great Business Model. well rounded suite of products. Awesome Industry.

    Cons

    1. Management is completely fickle and every they are missing a company goal they do an entire restructure of the company. Nobody feel secure, and nobody asks or cares what line of work you want to be in. What your skill set is and where you are likely to be successful.

    2. Company restructures so often they can't provide stable client service to it's clients.

    3. Company cares more about Wall-Street then customers or employees. Eventually this shot minded thinking with hurt them on Wall Street as well.

    Advice to ManagementAdvice

    Step down or take some Management classes, spend the money to fix your products and hire people and let them do their job. Don't allow Rand to abuse Customer Service and other people in the company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 8 people found this helpful  

    Can't find a different job fast enough.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MedAssets

    Pros

    The PTO given is wonderful! Being able to use Heart and Soul to help with non-profit organizations is great, really allows people to be more involved with the community.

    Cons

    I think that if you do not work with customers that you should have the option to work from home. Even if it's not all the time, but due to sick kids, bad weather, or if you are sick you can still work. Because, your work piles up while you are gone because they don't have people trained to do your job, and the supervisor doesn't do it while you are gone. And that's another problem, Management! They hire their friends to be other managers, and they don't have the knowledge to do the job. False promises and back stabbing is their MO! They are rude and micromanage! You can't go to HR because they side with the managers, and never follow up on anything that you want to talk to them about. Pay is awful! But, I'm sure it's just the little guys that suffer. Management is sitting pretty.

    Advice to ManagementAdvice

    Really take a look at what is going on...

  10. 7 people found this helpful  

    Look elsewhere. I had to give this place 1 star because you can't rate it 0.

    Current Employee - Anonymous Employee  in  Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at MedAssets full-time for more than 3 years

    Pros

    Business casual dress code, work from home depending on job role

    Cons

    Where shall I start. HORRIBLE medical insurance. I guess they consider this is still a benefit/favor to you versus dropping it entirely. Horrible favoritism - it's a cliquish, high-school popularity contest they have going at this place, and if you are a "chosen one" you will wear teflon against any poor performance or other deficiencies.

    Advice to ManagementAdvice

    Improve your benefits to stay competitive. Launch a true HR performance management program to at least TRY to address the clique problem. Above all, quit changing senior leadership and stick with a plan more than 2 months before going through with yet another of what seems like 700 "re-alignments".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Terrible Culture and Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at MedAssets full-time for less than a year

    Pros

    Nice Facility and Company Seems to be growing

    Cons

    Environment is a mess. Developers do what they want at any time they want. No teamwork and top-level management really doesn't have a clue.

    Advice to ManagementAdvice

    Allow people you hire for specific positions do their jobs. Support the people thast work for you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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