Medifast Reviews

Updated October 13, 2014
Updated October 13, 2014
76 Reviews
2.3
76 Reviews
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Medifast CEO Michael MacDonald
Michael MacDonald
22 Ratings

Review Highlights

Pros
  • Commission & helping people with their weight loss journey (in 8 reviews)

  • Helping the members on their weight loss journey, learning about the (in 8 reviews)


Cons
  • It is a sinking ship and nothing that upper management says is true (in 12 reviews)

  • Center employees are expected to work very long hours including holidays (in 7 reviews)

More Highlights

35 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Overworked and Underpaid

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medifast part-time (less than an year)

    Pros

    The thought of helping at-risk individuals achieve healthy lifestyle transformation was my initial attraction to this company. The company promotes its 35-year history of helping over a million people achieve healthy weight loss at the recommendation of 20,000 physicians.

    Cons

    Long hours, low salaries and perpetual pressure to sell overpriced products with no marketing support was a constant. Every meeting involved quotas or projections; the more programs sold, the higher the expectations. In addition to 12-hour workdays, vacations practically didn't exist, and many employees were forced to work second jobs because of near minimum-wages. Corporate employees were clueless about center operations, when making unreasonable and untimely demands. Combined with antiquated computer systems and cumbersome administrative processes, this was a paper-pushing nightmare of corporate greed.

    Advice to ManagementAdvice

    Require corporate officials to actually work in a center to better understand field operations. Treat employees fairly by providing better work-life balance.

  2. 1 person found this helpful  

    Worst job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager
    Former Employee - Center Manager

    I worked at Medifast full-time (more than an year)

    Pros

    Helping the members on their weight loss journey, learning about the weight loss industry as well as some selling tricks.

    Cons

    No win situation, unrealistic goals, set up for failure. Center Manager have no chance to be successful, your treated like a piece of garbage and upper management just does not care. Worst job I've ever had!

    Advice to ManagementAdvice

    Hire educated people to put an end to the bad work enviroment that exists in all centers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Weight loss consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant
    Current Employee - Weight Loss Consultant

    I have been working at Medifast full-time (more than an year)

    Pros

    Helping people achieve their weight loss goal. Working for a well known company.

    Cons

    Horrible place to work for. Consultants are terribly under paid. Never ever get a raise. No incentives. No bonuses. Turn around is VERY high. Poor management that is lazy, bullies and micromanages. Company pays very well to directors whose main job is to SELL the program. The rest is on consultants. It is all about the money and NEVER about the client. Consultants are judged on how many clients they can get in and out in an hour and how much they can sell. The worst place I have ever worked for!

    Advice to ManagementAdvice

    There should be someone from higher up looking at the centers directors. The management is VERY poor in most centers. Company has horrible reputation for a reason. Management just bullies. Promises things they cannot deliver. No one to look up to.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Worst experience of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counselor in Dallas, TX
    Former Employee - Counselor in Dallas, TX

    I worked at Medifast full-time (more than an year)

    Pros

    Commission & helping people with their weight loss journey.

    Cons

    Horrible district managers in certain areas. Workers are bullied and abused. Pay is very low and work life balance is horrible. Thinking back I would have rejected the offer if i knew all of this would happen, not worth the mental abuse. Also, reporting these incidents does not help only makes the situation worse. Clients are not number one priority rather than sucking them dry of all money is top priority. Over- all nothing positive about this place.

    Advice to ManagementAdvice

    Hire better educated and professional staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Racism, Politics and Hierarchy Crazed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Editor in Owings, MD
    Former Employee - Copy Editor in Owings, MD

    I worked at Medifast full-time (less than an year)

    Pros

    Working for a well known Brand Name looks nice on the resume.

    Free products and health bars. Access to the local gym membership

    Cons

    Racism - Some VP's treated African Americans like lower employees or like they weren't as capable to do the work. When I worked there, a woman had great education in law and a particular VP treated her so condescending.

    Hierarchy - If you're black OR don't have a certain appeal about you they will ASSUME you work in the Call Center or that you should work the front desk. Both are viewed as "low" in the hierarchy or as company ants. Now if you are in those positions as a minority or are another race and not the corporate ideal blonde, then they will be nice to you because they feel that's where you belong.

    Advice to ManagementAdvice

    More diversity, equality and respect.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Medifast Response

    Sep 10, 2014Recruiting Manager

    We hope that if these issues were of concern during your time at Medifast, that they were brought to HR.

  7.  

    The worst company/job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medifast full-time (more than an year)

    Pros

    It's a paycheck, nothing more, no one there cares about the employees or the clients.

    Cons

    Upper management is clueless, they are not from the weight management industry and don't understand it. They threaten, intimidate and mistreat employees. There is such as "desperate" desire for success they swing through the air grabbing at anything that they believe will make them money. They have no direction, no communication and NO accountability coming out of Owings Mills, it's all about who your buddies and family are. There is zero integrity, no respect and no appreciation at all. Worst place I've ever working in my life.

    Advice to ManagementAdvice

    Sell while your stock is decent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Medifast Response

    Sep 10, 2014Recruiting Manager

    It’s always difficult to hear things like this, and we hope that, while you were at Medifast, you brought any concerns that you had to your manager and HR.

  8.  

    MONSTERS! Worst emotional abuse at a job EVER ! EXTREMELY DYSFUNCTIONAL COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medifast full-time (more than 3 years)

    Pros

    Getting to know and helping the members

    Cons

    This company cares about NOTHING BUT MONEY. They claim to care about the members but are constantly cutting back on the services they provide and raising the prices on the meal replacements the members have to buy. They treat the employees very poorly and badger the center managers constantly about sales but will not advertise..they want them to do "grassroot marketing' and bring the prospects in that way alone. I worked there 3 years,the first 6 months was okay but then management kept changing and changing. The last year I was there I was belittled, cussed at, and was stressed most of the time.. They do things to people that are extremely questionable..DO NOT GO HERE. They are selling the centers as franchises and are not forthcoming about the details..always trying to string the employees along. There is no security here...they have been firing people left and right to save money and one of them was there 3 years,she was fired for not updated her sales board ! The previous district manager was constantly making inappropriate comments to the employees and harassing them..they knew but did nothing even though it was reported.

    Advice to ManagementAdvice

    You should be honest, stop making empty promises to your employees. Stop treating your employees like garbage. You didn't even give me an exit interview or acknowledge me when I gave notice..I WORKED HARD FOR YOU FOR 3 YEARS .

    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Sinking ship

    Former Employee - Management in Baltimore, MD
    Former Employee - Management in Baltimore, MD

    I worked at Medifast full-time (more than an year)

    Pros

    They pay you on your unused vacation days when you leave

    Cons

    It is a sinking ship and nothing that upper management says is true.

    Advice to ManagementAdvice

    Realize that your employees are smarter than you think.

  10. 2 people found this helpful  

    Horrible company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Arlington, TX
    Former Employee - Center Manager in Arlington, TX

    I worked at Medifast full-time (more than an year)

    Pros

    meeting really great people who come to us for assistance in losing weight

    Cons

    poor communication, no respect, long hours, working weekends, ridiculous unrealistic sales goals, the company charges weight loss program fees of hundreds of dollars to clients to sit for 5 minutes with counselors who don't know anything about weight loss! and the employee retention is very low, this company cannot keep good employees for over a year! and now they are paying employees commission only, really? the only employees that get promoted are the ones that work in the corporate headquarters who can say the word "scope" more than 5 x's in a sentence.

    Advice to ManagementAdvice

    Morals! Ethics! treat people like they matter, when you began focusing on the dollar and not on the people that's when you began to lose. Look at you now........it's sad

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    CALL BACK?

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Counselor in San Diego, CA
    Current Employee - Weight Loss Counselor in San Diego, CA

    I have been working at Medifast full-time

    Pros

    There is nothing that can stay about this company, they didn't give me the opportunity to do it.

    Cons

    I thought at least HR would have the decency to call me back. They gave me instructions for a possible interview, but never called back to set the time or place for the interview. Supposedly, the site Manager would call me. So unprofessional. If you don't think I'm a possible candidate, then why call me. I believe its for the best. Al lot of reviews about this company have been just so negative. I rather work for a company that is in good standings with its employees.

    Advice to ManagementAdvice

    Communication really helps to strike a Dialogue. Most great successful businesses need it. Don't waste people's time.

    Doesn't Recommend
    Disapproves of CEO

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