Memorial Hermann Healthcare

www.memorialhermann.org
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Memorial Hermann Healthcare Reviews in Houston, TX

Updated November 10, 2014
Updated November 10, 2014
29 Reviews
3.0
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Memorial Hermann Healthcare President and CEO Daniel J. Wolterman
Daniel J. Wolterman
29 Ratings

Review Highlights

Pros
  • Tread the staff like professionals with a real work life balance (in 5 reviews)

  • Work/Life balance, relaxed work environment, benefits if you don't mind only going to memorial hermann (in 6 reviews)


Cons
  • Employee satisfaction surveys are a joke (in 5 reviews)

  • Health insurance package shrinks everytime (in 5 reviews)

More Highlights

29 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    memorial herman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PCA II in Houston, TX
    Current Employee - PCA II in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than a year)

    Pros

    good pay rate,, Good benafits

    Cons

    not enough workers to cover all shifts

    Advice to ManagementAdvice

    hire more workers

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    It is OK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Laboratory Technician in Houston, TX
    Current Employee - Medical Laboratory Technician in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than 3 years)

    Pros

    Pay is decent compared to some smaller places.

    Cons

    In the laboratory or if you are a nurse, be prepared to work hard. Just about every single Memorial ER location gets swamped. From the lab perspective, they ask you to do too much per person just to see if it's possible for you to do more work. They enjoy operating on a skeleton crew so be prepared. As a nurse, the customer service aspect of your job can be even more demanding than you might be used to. Certain locations have management issues but there it's not system wide. The hiring process is long and tedious. I've also seen older people that get paid more since they've been there awhile pressured to resign, this really put a damper on my enthusiasm for the company. Also, they will have you take surveys while simultaneously obstructing you as to how you should fill it out. If you don't do your self evaluation in time you will not get your full (already small) raise. Raises are from around 1.5 to 3% annually.

    Advice to ManagementAdvice

    Clean up negative individuals in management. Make your employee satisfaction surveys count for something. Give us real raises, and finally give us bonuses that aren't insulting.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Not a bad place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Access Representative in Houston, TX
    Former Employee - Patient Access Representative in Houston, TX

    I worked at Memorial Hermann Healthcare full-time (more than a year)

    Pros

    MHHS has a lot of different departments and offices that allow you to move around while staying within the organization. Potential for different job opportunities for some employees.

    Cons

    There was a lack of focus on professional development. You just needed to come in and do the job you were hired to do but not try and work with Management to grow. Opportunities were given to some, but not equitable for all.

    Advice to ManagementAdvice

    Allow people to do what they do best every day, whatever that might be

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    ok..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Access Representative in Houston, TX
    Current Employee - Patient Access Representative in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than 8 years)

    Pros

    They hire referrals. Good place to meet family-like friends.

    Cons

    Unless your clinical, Tuition Reimbursement is $1000 for the year. Benefits are not great.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    n/a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Healthcare Associate in Houston, TX
    Current Employee - Healthcare Associate in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than 8 years)

    Pros

    Good hours and diversity. easy commute to work and the benefits are okay

    Cons

    no career growth, poor management

  7.  

    Tech Analyst

    Current Employee - Tech Analyst in Houston, TX
    Current Employee - Tech Analyst in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than a year)

    Pros

    The people are friendly and easy to work with. The work hours are great as well. Lots of room for growth

    Cons

    Not much training. Large organization...easy to get lost in the system

  8. 1 person found this helpful  

    Memorial Hermann Healthcare - Better to be a patient than an employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Records Technician in Houston, TX
    Current Employee - Medical Records Technician in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (less than a year)

    Pros

    Well known healthcare organization
    Quality patient care

    Cons

    Little room for advancement.
    Health insurance premiums for family are high.

    Advice to ManagementAdvice

    Loosen the purse strings, offer competitive pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Used to feel like family...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than 10 years)

    Pros

    Memorial Hermann has some great leaders with big hearts. It has a fairly laid back feel that wants to foster inspiration and "wow" moments. I appreciate the respect I get from physicians.

    Cons

    Despite some great visionaries, there are several key players that preach a good sermon and 2 minted later those words don't apply to them; managers who are great and several who are defensive with poor communication skills; moreover can't seem to manage or make an "action plan" for the proverbial bad attitude employees that tend to sink a ship. Misappropriation of budgets is laughable- some service-lines buy nice clothes and lunches for their staff while others can't even buy much-needed education materials. We give so much to the community, but one of the floors I staff can't seem to get paper for the printer without raising an eyebrow. I used to love working here, now I just love what I do in an institution that has an okay job environment.

    Advice to ManagementAdvice

    Listen, look, fine-tune your interviews to weed out the drama, address employee morale, and most importantly- balance out the work so a few of top people aren't always having to carry out 80% of the work which is driving burnout. It's hard to do all of that when 85% of management's time is tied up in meetings and e-mail distractions on their cell phones.

    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Working In The Dark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Houston, TX
    Current Employee - Registered Nurse in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than 8 years)

    Pros

    In the beginning Memorial Hermann was about the people it serviced and its employees. I loved working there. For 5 of the 10 years I worked at Hermann I was happy. Memorial Hermann cared about the employee and their opinion

    Cons

    Memorial Hermann is now about the money and how many patients you can get signed up. It is upper management that have the upper hand. The employee have no say on on how things will go.

    Advice to ManagementAdvice

    Management is about who you know and not about what you know.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Average, if benefits were better & matched system's size it would be awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CT Technologist in Houston, TX
    Current Employee - CT Technologist in Houston, TX

    I have been working at Memorial Hermann Healthcare full-time (more than 5 years)

    Pros

    Higher salary than other hospitals in the area. A lot of employee appreciation at the location I work at, though it's it like this everywhere in the system.

    Cons

    Horrible benefits compared to other hospitals in the area, especially considering they are the largest hospital system in Texas. Our insurance costs a lot & we still have a lot of out of picket costs, plus we can only go to Hermann facilities or doctors. Many employees don't want to be restricted like that & no other hospital system in the area has insurance that requires that.

    Advice to ManagementAdvice

    Match PTO, holidays, insurance coverage, etc. to other similar hospitals in the area. That is the biggest complaint I hear from co-workers. We have horrible benefits for being such a large company with 22,000 employees. In the past we had an option of choosing a non-Memorial Hermann insurance plan (Aetna vs MHealth, which is Hermann's own plan). This made things a lot better because we were not restricted to only Hermann facilities & physicians.

    Recommends
    Neutral Outlook
    Approves of CEO

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