Memorial Sloan Kettering Reviews

Updated March 19, 2015
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Memorial Sloan Kettering President & CEO Craig B. Thompson
Craig B. Thompson
4 Ratings

9 Employee Reviews

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  1. Helpful (1)

    Worst place to work. Ever.. Hands down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Project Coordinator
    Former Employee - Research Project Coordinator

    I worked at Memorial Sloan Kettering

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very few. I suppose the feeling of helping patients is about the only pro to working here.

    Cons

    Where do I begin? Horrible pay, no room for growth, internal politics and red tape is out of control; ridiculous requests by upper management (have you ever been asked to write a 3 paragraph email in detail about why a broken projector didn't work? Didn't think so. Management is not understanding that technology breaks down occasionally) racist hiring policies; you can get in trouble for being 1 minute late, you can get in trouble for taking 1 sick day even if you have maxed out your sick hours; when hurricane Sandy hit we were all forced to use vacation days even though the MTA, bridges, tunnels, ferries, etc. were all shut down and 99% of employees couldn't make it into work. Not sure how that constitutes as "vacation" time when NYC was in a state of emergency. When complaints were filed, the only response was "people lost their homes - don't complain about losing vacation time" - even though it can easy take 1.5 months to earn 1 vacation day. Therefore, in theory months and months of saving up for even 4 vacation days were completely wasted during the storm, which I found really unfair and unecessary. Cornell, for instance, did not dock their employees time during those days. Why was MSKCC so strict about people literally not being able to make it into work?

    Advice to Management

    Respect work life balance. Respect "lower level" employees. Respect the fact that NYC is one of the most expensive places on earth and your "cost of living raise" doesn't even begin to cut it. Cut out the red tape and politics, promote from within, and stop hiring incompetent managers with no experience.

  2. Helpful (1)

    Constantly shifting set of sub-par management in CTO. No leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Budget & Contract Specialist in New York, NY
    Former Employee - Budget & Contract Specialist in New York, NY

    I worked at Memorial Sloan Kettering full-time (more than 3 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    MSKCC is known for having great benefits.

    Cons

    The Clinical Trials Office Budget Group is a poorly thought out, abysmally managed department. There are some great staff doing amazing work under a constantly shifting set of unprofessional, poor-quality managers who are completely ignorant of how work gets done and haven't the leadership skills to properly implement changes. This leaves a department with high turnover for staff (approx 50% of the department is currently looking to leave) and higher turnover for management (5 different people have led the department under various titles since 2010).

    Advice to Management

    - Move the staff to the Research and Technology Management Department. That department makes more sense as the staff can coordinate better with those working on the finances of clinical trials. They can better implement systems to do their jobs and work more effectively with researchers, PIs and other staff to better fund the research.
     - Implement 360 degree reviews. There are several instances of chronically ineffective management which is allowed to fester creating instability and low morale. If the federal government can implement these reviews to weed out ineffective management, certainly MSKCC can do this.

  3. Awful. I've never seen so much data manipulation in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Memorial Sloan Kettering full-time

    Pros

    - Free lunch on Mondays
    - Free drinks on thursday for phd students and other members

    Cons

    I have never seen so much data manipulation at an immunotherapy facility.

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  5. Helpful (2)

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse
    Former Employee - Registered Nurse

    I worked at Memorial Sloan Kettering full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Highest paying salary for new grad RNs, great health benefits, and you learn a lot just by being in that environment. Physicians and PAs were a joy to work with.

    Cons

    Bureaucratic nursing supervisors and very cliquey nighttime staff on the unit I worked on. The hospital treats its employees like they're in a corporate environment.

    Advice to Management

    For incoming new graduate RNs, treat them with RESPECT. Don't stuff a so-called troublesome new employee in a cramped nursing supervisor's office with two preceptors, a nurse specialist, a nurse educator, and of course the supervisor and expect PROGRESS from the RN after completely DEMORALIZING the nurse. And, if you talk to YOUR supervisor, give the new employee a chance to speak to your supervisor as well instead of running around like a headless chicken because you're trying to save your behind.

  6. Helpful (2)

    I wouldn't suggest working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in New York, NY
    Current Employee - Registered Nurse in New York, NY

    I have been working at Memorial Sloan Kettering full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are great
    Salary is good

    Cons

    Lack of vaca and time off

    Advice to Management

    Doctors do not acknowledge you as a person
    Management doesn't care about you

    Give us time off. Were humans who have a life outside the hospital.

  7. Helpful (1)

    Establishes the development and management of estimates and cost solutions for new construction and existing/new renovat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design & Construction in New York, NY
    Former Employee - Design & Construction in New York, NY

    I worked at Memorial Sloan Kettering full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The center itself is one if not the best place to be employed.

    Cons

    Management is very poor in addressing the needs of NEWLY employed employees.

    Advice to Management

    Do not expect a new hire to now the ins-and-outs of the department without any proper training and guidance!

  8. Helpful (4)

    A very high number of disgruntled workers in the Department of Laboratory Medicine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in New York, NY
    Former Employee - Information Technology in New York, NY

    I worked at Memorial Sloan Kettering full-time (less than a year)

    Pros

    The salary is competitive and the employee benefits are very good.

    Cons

    The leadership and administration for the department is unorganized, unethical, unprofessional, and malicious. They lack the necessary skills and knowledge to successfully lead a team or any projects.

    Advice to Management

    Include your staff’s ideas and suggestions in departmental projects and initiatives.

  9. Helpful (4)

    Name Recognition Only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Manager in New York, NY
    Former Employee - Clinical Manager in New York, NY

    I worked at Memorial Sloan Kettering full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, including tuition reimbursement (comparable with other university hospitals). Salary average to below average for NYC. Having the MSKCC name on your resume will open other doors.

    Cons

    Overall the organization is good to their patients and staff. Unfortunately, there are many departments and sub-departments. If you chose to work there be careful as to where you decide to work. For example, if you see many openings in the Department of Medicine, Clinical Trials Office, it should be a red flag. Upper "administrative" management has little regard for staff, or patients with heavy turnaround as a result. HR and overseeing management turns a blind eye and protects staff that should otherwise be terminated. Chose carefully your next career move.

    Advice to Management

    Shielding poor and abusive managers in the long run will fail and ruin the reputation of a good institution with wonderful physicians. Research should be run by physicians and researchers, not business managers with no understanding of clinical research. HR staff and policies should be reviewed to ensure they are appropriate and applied consistently across all employees, including management.

  10. Helpful (2)

    brand name organization can improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Basking Ridge, NJ
    Former Employee - Customer Service Representative in Basking Ridge, NJ

    I worked at Memorial Sloan Kettering full-time (less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    benefits and patient interaction, brand name organization

    Cons

    Frenetic fast pace environment, inadequate staff for volume of patients, poor training/mentorship from management. No interest in supporting a hard working, caring employee who by the shear volume and lack of training was set up to fail...
    "At Will" termination with NO FORMAL performance appraisal or supervisory warning regarding performance concerns.

    Advice to Management

    If serious concerns have the decency to sit down for formal discussion/ appraisal and outline improvement strategies with a timeline should performance not be attained. Don't just blind side with "At Will" termination just because you can.

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