Merge Healthcare

  www.merge.com
  www.merge.com

Merge Healthcare Reviews

Updated July 29, 2014
Updated July 29, 2014
72 Reviews
2.9
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Justin C. Dearborn
9 Ratings

Review Highlights

Pros
  • In engineering you work with some great people (in 4 reviews)

  • personal growth opportunities, market leading products and portfolio, forward thinking company vision, competent leaders, good benefits (in 3 reviews)


Cons
  • Especially in middle and upper management (in 8 reviews)

  • Senior management only likes those who talk a lot, but not those who act a lot (in 5 reviews)

More Highlights

22 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merge Healthcare full-time

    Pros

    zero. all around, this was a sweat shop and people were running raged every day

    Cons

    stifling environment, no training, no perks

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Struggling Company, Suffering Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merge Healthcare full-time

    Pros

    Great group of employees. Good, honest, very hard working employees.

    Cons

    No investment in R&D. Weak HR staff. Management disengaged and alienated by Board. Employees taken advantage of - regular RIFs, litle to no merit increases, big issues.

    Advice to ManagementAdvice

    Given Board composition - there is nothing management can do. Their hands are tied - literally and figuratively.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 5 people found this helpful  

    They Could Be Giants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merge Healthcare full-time (more than 5 years)

    Pros

    Some teams are very close
    Some managers listen
    Some senior managers show concern
    Some people get training
    Some great exposure to varying products
    Some people get staffing offshore and exposure to diversity

    Cons

    Teams are close out of necessity for surviving the bombs that are constantly getting lobbed at them when product moves from stage to stage.
    Managers listen when they think it could affect their image or job
    Senior managers show concern depending on visibility...otherwise its management by magazine article or webinar and promoted based on some muppet scale (insert snide puppet comment here).
    From personal observation - people get no training provided by the company unless it has to do with maintaining regulatory statutes...otherwise - the employee has to get their credit card out and grovel for reimbursement only to be denied for a plethora of reasons or just have to pay for it themselves...but a whole building can be repainted orange...
    You get exposure by fire when the senior management for that department get their tails in a bind and they pass the vice on down to their line of reports with unrealistic expectations, over generalization and just flat out inability to manage (wait - wouldn't job training be a great idea here?!?!)...
    You get staff that you have train while keeping the ball moving forward on any of the several simultaneous products/releases you are assigned to while performing multiple duties on those products or releases and then getting berated at the end saying you aren't doing enough work...

    Advice to ManagementAdvice

    Overall - figure out what direction you want to go. Stop the firefighting because you didn't have the common sense to look at dates and prior commitments to balance the workload amongst near anorexic staffing. Outsourcing is not the answer. Stop jumping over a dollar for a penny. You have ultra talented staff - train them formally, unify your vision and actually stick to it and you can achieve everything that sounds like hooey when its regurgitated in every quarterly meeting. Oh, and finally, ensure your management stop making veiled threats with comments like "...and be careful what you say next...". That is inflammatory, demeaning and threatening wording that could get you into trouble if it were to create a hostile work environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Technical Support Analyst Daytona Beach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Analyst I in Daytona Beach, FL
    Former Employee - Technical Support Analyst I in Daytona Beach, FL

    I worked at Merge Healthcare full-time (more than an year)

    Pros

    This is a great place to work if you like working in a sweatshop. Low wages, long hours including 12 hour mandatory weekend shifts. The good thing is you are swamped with 100s of dissatisfied customers calling you.

    Cons

    Their management staff is ridiculous, they stink, they ride their employees, with no pay, no bonus and the workload is EXTREMELY HIGH, beyond what a normal work routine. Similar to a sweatshop. They treat their employees horribly

    Advice to ManagementAdvice

    I wouldn't work here if you paid me, listen to your employees, because the way you treat your employees is the way they will treat your customers. Im surprised your still in business. The lowest ranked company everywhere

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Must be the worst place in the world to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufactureing in Hartland, WI
    Former Employee - Manufactureing in Hartland, WI

    I worked at Merge Healthcare full-time (more than 3 years)

    Pros

    Good benifits, nothing else really to speak of. If you were part of the team that they wanted to keep after the merger they knew who you were if not you were dead to them!

    Cons

    Upper Management has really no idea of what is really going on, they are always just looking to stay alive and keep there own job. All hail the Corporate Office everyone else is just window dressing for show. They do not do their due dilligence prior to their mergers and sometimes get caught with their pants down!

    Advice to ManagementAdvice

    Respect the ones that really earn the money for the Company, and that is not in Chicago!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    A broken business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merge Healthcare full-time (more than 3 years)

    Pros

    - Ok comp and benefits (must negotiate comp and benefits - they will offer low to begin with).

    Cons

    - Senior management/executive management cannot be trusted. Each seem to have their agenda and may not necessarily align with others.
    - Senior management is reactive - not until something is broke and the company is beginning to lose customers that they will do something about it. Like hiring the resources needed to do the work.
    - Many in management are not cut out to be managers - no experience or the training needed to be effective in their positions.
    - No career path. From what I've seen, this company's MO is to get as much out of the employee as possible, until they quit or their manager quits, then a career path may open.
    - I gave this company a chance and stayed for at least 2 years. 2 years of being overworked, frustrated at not having resources to do my job, and doing what I can to keep things afloat in my area of responsibility and getting good reviews...what do I get in return? A joke of a bonus and a joke of a raise (<2% in 2 years). My significant other nearly left because of the amount of time I spent at work to do a decent job. No incentive to do well, no incentive among other employees to do well either.

    Advice to ManagementAdvice

    - Clean house, senior management should be people with a unified vision with other executives that can stabilize then grow a business.
    - Spend some money and hire the resources you need. Don't wait for a threat before acting, be proactive.
    - Train your managers.
    - Trust your mid-level managers, train them to do their jobs, and don't micromanage them.
    - Identify your top talent and groom them. Have a career path for them that grooms them to be effective future managers.
    - Take care of your top talent and go-getters. They are going to work until things get done, and if they are overworked, get them help or they will leave.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Ugly behavior by Management Who Look to Stick Blame on Anyone They Can Find

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Hartland, WI
    Former Employee - Finance in Hartland, WI

    I worked at Merge Healthcare full-time (more than 3 years)

    Pros

    The staff is nice. The commute in Wisconsin is not bad.

    Cons

    Executive and senior management are beyond bad

    Advice to ManagementAdvice

    At this point...not much to say. Only people left are those who can't find work elsewhere.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    They have lost the few main focuses that makes a great company, the products, customers and happy employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merge Healthcare full-time (more than 3 years)

    Pros

    -There are some great people who work there
    -Some good experience to be had within HIT.
    -No lack of work to be done
    -Some decent products

    Cons

    -They have little to no respect for employees lives outside of work.
    -They need to spend MUCH more time and money engineering and validating solid products and consistent documentation.
    -Way too focused on rushing unfinished releases and products out the door to make numbers. (could say that about pretty much any software company's, but not all)
    -Very unstable work enviroment.
    -Most if not all deptartments are overloaded and stressed. This is where the life/work balance gets it's low scores.
    -There is no in depth product line traing for new employees. - this one is very bad because they have sales, support and project managment teams telling customers things that aren't always consistent. A lot of times streaming down from the higher-ups that don't truely know the technical aspect.

    Advice to ManagementAdvice

    They need to spend more timing focusing on the customers and better product releases, aside from forecasting numbers. They need to have a much more full proof plan for new employee product training and up to date documentation to go with.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Company doesn't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hartland, WI
    Former Employee - Anonymous Employee in Hartland, WI

    I worked at Merge Healthcare full-time (more than 5 years)

    Pros

    Decent medical and dental benefits

    Cons

    Below average vacation plan, little to no room for upward growth, difficult to move to new position within the company, no real rewards or bonuses unless you are in sales, upper management is more concerned in making stockholders happy then keeping employees happy or rewarding good work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Amazing that they have managed to stay in business, very disorganized - no communication at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Merge Healthcare

    Pros

    None? I guess maybe Money?

    Cons

    Poor communication, no inclusion of anyone. They feel slimy, everything is about adding more charges every time you can. Even if the charge is not necessary.

    Advice to ManagementAdvice

    A mission statement that was actually followed and disseminated throughtout the organization would help immensely. Need more team building activities.

    Doesn't Recommend
    Disapproves of CEO

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