Merge Healthcare
2.5 of 5 59 reviews
www.merge.com Chicago, IL 500 to 999 Employees

Merge Healthcare Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

2.5 59 reviews

                             

50% Approve of the CEO

(no image)

Justin C. Dearborn

(2 ratings)

33% of employees recommend this company to a friend
11 Employee Reviews Back to all reviews
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Used to be a good place...

Anonymous Employee (Current Employee)

I have been working at Merge Healthcare full-time for more than 10 years

ProsMerge offers a good benefits package to full time staff and this can be hard to beat with other companies. I believe in the products that we sell and we have a good customer base.

ConsAll departments are struggling with low staff and high work volumes making it an unfriendly environment. Multiple times a day discussions turn from the work at hand to a complaint about working conditions and arguments abound on internal calls.

Advice to Senior ManagementHigh the right amount of staff for the level of work

No, I would not recommend this company to a friend

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no

Senior Implementation Engineer (Former Employee)
Hartland, WI

I worked at Merge Healthcare full-time for less than a year

ProsGood pay. The employees are knowledgeable and work well together. They have the usual benefits but paid time off which includes sick days and vacation is low.

ConsUnorganized, frustrating work environment and poor management. They have unrealistic goals that are impossible to meet because they are unable to define what they want. Everything comes down to billable hours on a timesheet which can't be achieved without enough work to do.

Advice to Senior ManagementGet rid of the micromanagement billable hours meme.

No, I would not recommend this company to a friend

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It's a game of politics and favorites..if you dont brown nose you won't be able to climb up the ladder

Anonymous Employee (Former Employee)
Chicago, IL

I worked at Merge Healthcare full-time for more than a year

Pros-The Chicago office is very convenient to work in..love the location.
-Fun co-workers to work with..with exception to a few.
-Free sodas, water, tea, and treats around the office. Totally spoiling the employees which make it okay!

Cons-Overwork employees for low pay
-Senior management only likes those who talk a lot, but not those who act a lot
-In order to succeed you'll need to brown nose your way to management otherwise you won't get noticed
-Senior mgmt has their own agenda. They don't care about their employees
-Merit increase is a joke...work as hard as you like, do as much as you can, but you won't get far

Advice to Senior ManagementTake care of your employees!

No, I would not recommend this company to a friend

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They pay lower than average and you work longer than average

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at Merge Healthcare

Pros23 year old's can get good experience

Consemployees not compensated for experience gained elsewhere

No, I would not recommend this company to a friend

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Merge Healthcare is a Sales-driven organization that places zero value on retaining competent employees to support Sales

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at Merge Healthcare

ProsConglomerate of several PACS companies allowing employees to get exposure to cardiology PACS, radiology PACS, HL7, financials and other PACS-associated products.

ConsHealthcare plan offerings are horrible. Vacation has been reduced by 20%. Opportunity for growth is relatively zero. Management is in total chaos. Too many products for small organization to support.

Advice to Senior ManagementA Sales-driven software company is destined to fail eventually. Software companies have to plan to be successful. Planning costs money, takes talented resources and time. Selling untested software only lowers KLAS scores when production testing discovers bugs.

No, I would not recommend this company to a friend

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They have poor management, and do not value their employees

Anonymous Employee (Former Employee)

I worked at Merge Healthcare full-time for more than 3 years

ProsIn engineering you work with some great people

ConsThere are many:
1. There is little communication downstream from management
2. Some people care more about covering their ends from getting in trouble then telling the truth and getting the job done right
3. The CEO. Instead of acting as a leader he is a sales man. During the town meetings he will pitch that we are doing well (despite the fact we lost money). In the end it feels like he treats the employees like children and tries to divert their attention from the bad news. He uses the word "awesome" too much as well.
4. Pay. They pay well under market value but they say that their pay is fair. The company does not to audits of salaries to see what the market is either. After the research I found out that my pay was the very bottom of the range.
5. PTO. Below the average and there are no sick days.
6. There is no performance incentive to be there. Raises are 2% cost of living. Working like a dog will not get any large boost above that. Often when given this you might hear that receiving that is good.
7. Poor upward mobility. Taking on more responsibilities and performing well will not lead to a promotion. Outside the older employees the ones that showed up during the "Merge" time will not see a promotion soon. Even then they will try to get someone up through management only roles regardless of your preference.
8. Benefits. The benefits changed this year and the employees pay into it more. This is the same as a pay-cut

Advice to Senior ManagementNot sure what to say. Try to grow organically since the overhead of all these acquired companies is slowing things down. Be more open and honest with employees

No, I would not recommend this company to a friend

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Poor Management who do not treat their employees right

Anonymous Employee (Current Employee)

I have been working at Merge Healthcare full-time for more than 3 years

Pros- Developers are great people who are dedicated

Cons1. The pay is low
2. They do not pay bonus because of the debt load from the AMICAS buy that seems to not be yielding the results they expected
3. They do not treat employees fair. Often when you give up your weekends, and evenings for tight releases the best you get from your manager is "sorry" or "thank you"
4. Attrition is high here
5. Your input is not important to them
6. Communication between departments is not important

Overall I found that my couple of years here are not to not be fun at all. Jeff Surges often asks us to work harder ... even though we are spread thin already. Management will ask for sacrifices but I do not see them making the same sacrifice.

People here are not happy. Despite what some others say here there are a lot of un-happy people.

Advice to Senior Management1. pay your employees better
2. Do not expect that your employees are available 24/7
3. Get some communication between departments.
4. If you want to get your budget in check try dumping the older employees who are overpaid from all the acquired companies!

No, I would not recommend this company to a friend

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Brief Impression

Anonymous Employee (Current Employee)

I have been working at Merge Healthcare

ProsI can not think of any.

ConsWork/Life Balance is out of balance.

No, I would not recommend this company to a friend

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Where ideas and products go to die ...

Anonymous Employee (Former Employee)

I worked at Merge Healthcare

ProsThis company is filled with some really great folks, but much of the upper management has their heads up their asses.

ConsHandoffs of integration poorly managed.

Advice to Senior ManagementI understand the idea and need of road-maps and goals, but sometimes real listening would create a greater end result causing some deviation(s) in plan. Don't be afraid to listen and act!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not That Great

Anonymous Employee (Current Employee)

I have been working at Merge Healthcare

ProsWorking with some great people. Able to work on more than one product keeps things interesting

Cons--> Management is un-aware of what goes on
--> Sales dictates almost everything
--> Lack of innovation is present
--> lack of resources (people resources)

Advice to Senior ManagementFocus on your employees and foster their passions.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Merge Healthcare reviews and ratings — including employee satisfaction and approval rating for Merge Healthcare CEO Justin C. Dearborn. All 11 reviews posted anonymously by Merge Healthcare employees.