Merge Healthcare Reviews

70 Reviews
2.9
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Justin C. Dearborn
8 Ratings

Review Highlights

Pros
  • In engineering you work with some great people (in 4 reviews)

  • personal growth opportunities, market leading products and portfolio, forward thinking company vision, competent leaders, good benefits (in 3 reviews)


Cons
  • Especially in middle and upper management (in 8 reviews)

  • Senior management only likes those who talk a lot, but not those who act a lot (in 5 reviews)

More Highlights

8 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Merge Healthcare full-time (more than an year)

    Pros

    Great Opportunity. I have not only a manager, but a mentor. I'm challanged & constantly learn, which contributes to my career development. There are opporunities to grow and I feel manangement truly tries to promote within. The culture is young, vibrant, innovative, and hard working, all while having a relaxed environment.

    Cons

    Still growing and trying to truly make a footprint in healthcare, which means you have to be willing to work hard and be good with change.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great opportunities exist for great talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager of Billing and Collections in Hartland, WI
    Former Employee - Manager of Billing and Collections in Hartland, WI

    I worked at Merge Healthcare full-time (less than an year)

    Pros

    Great learning opportunity in a dynamic environment. Lots of visibility when you do things right and help the business turn the corner during a difficult moment.

    Cons

    Due to numerous acquisitions, there are many different parallel process to arrive a common output for the various product lines requires large amounts of non-value added work for the individual contributors and middle management. Progress to streamline processes and improve internal IT solutions is slow due to lack of funds and foresight. This is resulting in slowly declining morale in what is otherwise a great environment.

    Advice to ManagementAdvice

    Invest in some much needed software for your teams. Also, set the bar higher for hiring at the individual contributor and middle manager level, and compensate them with higher salary. The increase you get in productivity will more than offset the nominal annual cost.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Growing each day...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Confidential in Chicago, IL
    Current Employee - Confidential in Chicago, IL

    I have been working at Merge Healthcare full-time (more than an year)

    Pros

    I have been promoted twice since I started with the company 2 years ago! Once I gained the product knowledge, I was able to open more doors to create my ideal career path.
    Open door policy and flat organization
    Majority of employees come from large scale Healthcare IT backgrounds and add value fast once joining the company - able to share ideas and best practices, which is very helpful!

    Cons

    The PTO policy is slightly low compared to other software/IT companies

    Advice to ManagementAdvice

    Add more PTO to the benefit plan OR add a volunteer day that does not count against PTO. Another option would be to add a floating holiday since the majority of employees leave early around holiday weekends anyway.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Best Decision I Made!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Merge Healthcare

    Pros

    Great interactive culture
    Open door and collaborative team environment
    I have the opportunity to share ideas and add value to my team on a daily basis
    Many of the employees come from the HIT industry – great resources and/or references when you have a question about a product/solution or industry

    Cons

    PTO policy is below average/average compared to other HIT companies

    Advice to ManagementAdvice

    Increase the PTO policy or increase the paid holidays

    Recommends
    Approves of CEO
  6.  

    Ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Merge Healthcare full-time (more than 3 years)

    Pros

    Big company, so you really have space to grow your career.
    There a lot of products, some of them are really nice and fun to work with.

    Cons

    Too many products.
    All products are in medical field, which is heavily regulated, so it somewhat bureaucratic work, there is no "start-up" spirit here.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Merge Healthcare full-time

    Pros

    Flexible work hours, competitive salary, family environment, and lots of company teambuilding events

    Cons

    Company layoff - reduction in force

    Approves of CEO
  8.  

    Very Positive Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Merge Healthcare

    Pros

    personal growth opportunities, market leading products and portfolio, forward thinking company vision, competent leaders, good benefits

    Cons

    There could be some more employee development programs.

    Advice to ManagementAdvice

    What a difference management has made in the last 2 years. Management must read these reviews and take internal surveys very seriously. Pay increases and bonuses were given/distributed in the first part of the year. Bonuses were not top down either.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Une bonne entreprise pour se développer A good place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Responsable des projets cliniques in Paris (France)
    Current Employee - Responsable des projets cliniques in Paris (France)

    I have been working at Merge Healthcare full-time (more than 3 years)

    (Translated from English)

    Pros

    Après quelques années à Merge and Merge eClinical, je suis toujours surpris de la vitesse à laquelle la compagnie se développe et vous permet de vous développer,

    Offre des technologies innovatrices et intéressantes pour les clients,

    Offre des défis inté

    After few years at Merge on Merge eClinical division, I am still surprised how the company is growing fast and allow you to grow also on your responsibilities ,
    Offers Interesting and innovative technologies for customers,
    Offers Interesting challenges,
    Allows to work with interesting customers,
    Team spirit and team collaboration across departments

    Cons

    La communication et le soutien de la direction au sein de l'entreprise sont corrects mais peuvent être améliorés.

    The communication and senior managment support across organisation is fine but can be improved.

    Advice to ManagementAdvice

    Alors que nous évoluons rapidement, aidez-nous à optimisez la communication au sein de l'entreprise grâce aux réunions trimestrielles afin d'aligner votre vision avec notre travail. L'entreprise a tellement de talents et de technologies innovatrices avec

    Optimizes the communication over the organization in between quaterly meetings to align your vision with our work as we are changing quicly ....The company gets so many talents and smart technologies to grow with: Support us

    Recommends
    Positive Outlook
    Approves of CEO

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