Merkle

  www.merkleinc.com
  www.merkleinc.com

Merkle Reviews in Columbia, MD

Updated June 9, 2014
Updated June 9, 2014
188 Reviews
3.4
188 Reviews
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Merkle Chairman and CEO David Williams
David Williams
138 Ratings

Review Highlights

Pros
  • It was a great working environment with smart people where they try to empower their employees (in 34 reviews)

  • Work/life balance: Availability to work from home occasionally really helps with work/life balance (in 12 reviews)


Cons
  • Running hard means work life balance sometimes suffers (in 17 reviews)

  • If you are not in senior management you have no chance to obtain this award (in 14 reviews)

More Highlights

13 Employee Reviews Back to all reviews

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  1. 6 people found this helpful  

    A sweat shop makes rosy bubbles of fake hopes for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Columbia, MD
    Former Employee - Analyst in Columbia, MD

    I worked at Merkle full-time

    Pros

    Hope to move up fast if you can endure all the cons longer enough, or say, longer than other team members . You will probably be promoted when all the team members left the team and only you become the veteran.

    Cons

    Every company has politics but here the politics means "gossip". It all depends on how your luck is, not the hard work. You might be working 70 hours a day with minimum wage and really making progress while just because your young lucky manager is jealous of your growth, your voice can never be heard. Promotions are based on random gossip, not work-related milestones. And your personal life also. And it will also affect your career. Here people are so bored and they can make stories for entertainment or for more malicious reasons.

    Advice to ManagementAdvice

    Learn to manage people and put down your faking smile! manage up is necessary but don't act so vividly and not feel shameful. Caring about your employees is not just the saying. Do something!

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Hoping it gets better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Columbia, MD
    Current Employee - Senior Account Manager in Columbia, MD

    I have been working at Merkle full-time (less than an year)

    Pros

    salary, flexibility, company on-boarding is well defined/structured/helpful, some smart/helpful people

    Cons

    expectation that you "should" work after hours, not clear regarding specific job expectations and career paths/services offered at Merkle, not a great team atmosphere..feels like a "bait & switch" interview process

    Advice to ManagementAdvice

    be honest, value employees that do great work , but work to live... not just those who work 55 hrs/week

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Political, Limited recognition of mid-level associates, Interesting Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst in Columbia, MD
    Current Employee - Marketing Analyst in Columbia, MD

    I have been working at Merkle full-time (more than 3 years)

    Pros

    Interesting work, smart people; good place to get work experience for college-grads (Ex: database marketing, analytics, digital analytics etc)

    Cons

    Not much work life balance (55-60 hour weeks are standard); employees required to 'bill' minimum hours which add up to effectively no vacation time for the year; not recommended for associates beyond entry level; Limited recognition of mid-level associates; Need to be politically astute to get any recognition.

    Advice to ManagementAdvice

    Current culture is not conducive to building a long-lasting company; too much pressure on senior management to produce high number of billable hours translating into bad management practices and poor values.

    Doesn't Recommend
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  5. 3 people found this helpful  

    No work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Columbia, MD
    Current Employee - Technical Lead in Columbia, MD

    I have been working at Merkle full-time (more than an year)

    Pros

    Merkle does pay their people well, there are lots of opportunity for growth, and the project work can be interesting.

    Cons

    Not a place to work if you have a social life. Most people are overworked, project usually have unrealistic timelines. You are expected to work 45-50 hours a week, sometimes at night and on weekends just to meet a deadline.

    Advice to ManagementAdvice

    You say your people are what make you successful, but you constantly ask too much from them and never make it up in any way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 9 people found this helpful  

    So much potential... So much chaos...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Merkle

    Pros

    - Focused on revenue growth
    - Really bright analytics/statistics minds
    - Most people work hard and care
    - Pretty office with nice cubes

    Cons

    - Zero communications between/among teams.
    - No investment in products or sustaining anything but jobs that are "here and now".
    - No loyalty to people.
    - Incredible staff turnover.
    - Little focus on real accountability. I literally heard senior managers say they used "surround sound" to determine reviews. That means what other people are saying about someone behind their backs. That is not the same thing as "360 degrees".
    - It may be a "private company", but the new private equity backers expect a return. They are funny that way. And poor management will result in poor earnings growth. Welcome to pseudo-public accounting.

    Advice to ManagementAdvice

    Every growth company has phases where the demands on a staff outstrip the capabilities of the original people. Those that got you there often cannot get you to the next level. It is time to make tough, hard changes starting with senior management. Someone has to stand up and do what is right.

    Doesn't Recommend
    Disapproves of CEO
  7. 9 people found this helpful  

    Chaos reigns supreme

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Project Manager in Columbia, MD
    Current Employee - Senior Project Manager in Columbia, MD

    I have been working at Merkle

    Pros

    Staff does what it takes to get things done. Management has lofty goals to grow the company.

    Cons

    Chaos reigns supreme. Communications between departments is poor and it has a negative impact on the ability to deliver customer solutions to the promised level of quality (which is oft-times oversold by the client engagement team/sales people). It is a hero culture that is based on fire fighting. While the company and management recognize the heroic efforts people put forth to keep things running, it rewards the continuation of a reaction-based approach.

    Advice to ManagementAdvice

    Take a breath and make the investment in developing repeatable processes to enable the staff to effectively execute in the delivery and sustainment of customer solutions. Don't knock people as 'non-cultural' fits because they don't think continued chaos is a good thing.

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    Constantly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Merkle

    Pros

    There are a lot of really smart people and it is a great place to learn about direct/database marketing..

    Cons

    Crazy hours, not good for work life balance. Constantly reorganizing. Too many chiefs and not enough indians (which contributes to the hours).

    Doesn't Recommend
    Approves of CEO
  9.  

    Pretty good but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Merkle

    Pros

    One of the best things is that they are very flexable about working hours and working from home

    Cons

    you work very hard and are unappriecated. you never know if you will have a job

    Advice to ManagementAdvice

    It would be great if people go noticed and were all treated fairly

    Approves of CEO
  10. 3 people found this helpful  

    Think twice before working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Data Warehouse Developer in Columbia, MD
    Former Employee - Data Warehouse Developer in Columbia, MD

    I worked at Merkle

    Pros

    I worked here for 4 years and the ONLY reason the competent devlopers have not all left in mass is because Merkle does offer good work/life balance. This is the one thing keeping them there i.e. the ability to telecommute. Most of the smart people have already left or are trickling out the door.

    Cons

    Working in the IT department was like working in Bangalore, India. If you're not Indian or Chinese, you WILL have trouble getting ahead here. Your career will eventually stagnate because of stereotypes and cultural perceptions of leaders and lower level managers. If you interview here, you will see for yourself this IT shop consists of around 70% immigrants from India. Those of us who are non-Indians are NOT treated fairly.

    If you have another job offer, think twice. If not, plan to stay for a while and quit before you run into the brick wall.

    Advice to ManagementAdvice

    Hire Americans too!! They are out there looking for work.
    Offer some managment training to the low level managers. They are in desperate need of understanding what is meant by team work and employee development.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Database Developer at Merkle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Database Developer in Columbia, MD
    Current Employee - Database Developer in Columbia, MD

    I have been working at Merkle

    Pros

    An innovaor in the database marketing industry. Good use of technology to sty ahead of competition

    Cons

    Management promotes negative competition amongst employees. Middle Level management in-fighting. high rate of attrition.

    Advice to ManagementAdvice

    I believe senior management may be unaware of middle management incompetence in implementating company strategy. Middle management seems to have individual fiefdoms and tend not to want to work together. line managers seem to be mostly unawares of what people below them do. There seems to always be jostle for positioning in bright light rather than cimmittment to doing jobs right and developing employees

    No opinion of CEO

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