Merkle Reviews

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22 Reviews
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Merkle Chairman and CEO David Williams
David Williams
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22 Employee Reviews

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  1. AWESOME growing, creative company full of highly intelligent people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - People Department in Columbia, MD
    Current Employee - People Department in Columbia, MD

    I have been working at Merkle full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a company full of people who are great to work with, and so great - you'd also like to spend time with them outside of work. Great energy - great focus, growing market with digital CRM. Tons of opportunity for career advancement and learning.

    Cons

    Have seen none so far! Great opportunities to contribute to growth

    Advice to Management

    Keep on doing what you're doing - showing that you care; supporting such a great culture

  2. Helpful (1)

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chief Financial Officer in Columbia, MD
    Current Employee - Chief Financial Officer in Columbia, MD

    I have been working at Merkle full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong market position/market leader; intentional strategy; well developed and articulated culture; open to change; energy and pace of a start up but benefits of cmpany that has been around for 25+ years; place where employees can have a significant impact and make a large contribution; unafraid to seek out and drive change; numerous opportunities for employee feedback and interaction with specific responses to that feedback

    Cons

    the company has a very high pace which not every one can handle - I thrive in this type of environment and seek it out but not all do

    Advice to Management

    Stay the course - keep driving the changes needed to maintain our position in the marketplace and enable the organization to scale for the next level of growth

  3. Helpful (1)

    Really, really great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Merkle full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a growth company on steriods! The opportunities here are tremendous, the work is challenging and the team is incredibly smart and talented. I'm never bored and I never feel stuck. All the reviews that say that Merkle is a sweat shop just aren't true. The company is very straightforward about this and teels you up front to expect to work 45-50 hours each week. They measure this, they look at the timesheets and they mean it.

    Cons

    In a growth company, there is always a lot to do. Don't expect to go home at the end of the day and expect to have everything done. It just doesn't happen. Its what comes with growth. Merkle constantly stretches itself so very often, you feel out of your comfort zone. But that is how you learn and how the company evolves and stays relevant. The pace isn't for everyone. But for those who want to excel - Merkle is a perfect fit.

    Advice to Management

    Keep being so open with information. The fact that you share so much with everyone is refreshing and energizing. It also builds high amounts of trust. Keep up all the recognition programs and awards. They mean a lot and i'v enever worked anyplace where I felt so appreciated. And please know, the negative comments listed here are from the vocal minority - people we probably never should have hired in the first place.

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  5. Great opportunities, constantly challenge yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Columbia, MD
    Current Employee - Project Manager in Columbia, MD

    I have been working at Merkle full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Merkle is very fast paced due to the growth and goal to constantly be the best and provide the best service to our customers, and for the overachievers that the company employs, it's perfect. If you fall outside of the overachiever personality, the Merkle culture may be too much for you. For the rest of us, it provides the perfect opportunity to be constantly challenged, grow, and experience a diverse set of problems, clients, and colleagues.

    Cons

    Merkle says its culture is polarizing, you either love it or hate it. I 100% agree and think that per my above "pros", if you aren't type A and an overachiever, you will probably be on the hate it side. That means employees get to work with the smartest, hardest working employees in the market, however it does create an attrition problem for those not cut out for the culture.

    Advice to Management

    Be more involved and available. Take the time to listen bottom up.

  6. Helpful (1)

    There is a lot of opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology in Columbia, MD
    Current Employee - Technology in Columbia, MD

    I have been working at Merkle full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Merkle’s position in the marketplace gives it a greater advantage over traditional technology companies. Having worked at other technology companies, Merkle is able to truly help companies make money with the solutions it provides. I believe Merkle is in a place to be as large if not larger than other marketing services providers, and I enjoy being part of this. There is quite a bit of freedom, but there is an expectation that you will excel at what you do and go above and beyond in your normal duties. Due to this, you find that Merkle has hired a lot of very smart people whom are focused on driving the business forward. I have been happy with the opportunities at Merkle.

    Cons

    Merkle’s driven culture does lead to strains on Work/Life balance, especially in areas linked to client implementations, but I have yet to work at a place where this is not true. Due to some fluidity in the organizational structure and a highly driven workforce, sometime the set corporate strategy is not well translated to specific activities for the more focused areas of the organization. New understandings about market trends can get clogged at a senior management level and do not filter down quick enough to bring the rest of the company into the light. This can lead to some disconnects in the story.

    Advice to Management

    Stay focused, but do more to bring the rest of the company in line with the vision.

  7. Helpful (1)

    Very positive experience - and continues to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Columbia, MD
    Current Employee - Senior Director in Columbia, MD

    I have been working at Merkle full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Merkle is always on top of what is going on in the marketplace. That makes it a great place to learn and grow professionally. The culure we work in is very important to our Sr Management team and recieves a lot of attention by our People department as well.

    Cons

    With all our growth it's hard to solidify repeatable processes. People try but get distracted. I don't see this as unusual and I have seen improvements as time goes on. I would like to see that be more consistent

    Advice to Management

    Continue to work on embedding top notch repeatable processes in all tha twe do

  8. Challenge yourself mentally, and push your self with a competent team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Columbia, MD
    Current Employee - Vice President in Columbia, MD

    I have been working at Merkle full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Merkle focuses on clutural fit first. There are lots of smart people out there, but the key is to find the smart folks who are passionate about what they do, and know how to laugh at each other and themselves.

    A truly stimulating environment where hard work and initiative gets rewarded. In all my years I have never worked with the talent I work with here, and after 5 years, I have yet to find someone I wouldn't have a beer with on my own time.

    People here are best described as interesting and interested.

    Cons

    The nature of the client focus results in little time available to interact with your peers/colleagues.

    This is not an environment in which to catch your breath. Come to Merkle to work hard (not to hide).

    Advice to Management

    Continue to do what you do, and keep the books open for the team.
    Perhaps less time spent thinking about new titles for the internal roles would be beneficial as well.

  9. Helpful (1)

    Perfect Opportunity for the Right People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Merkle full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Progressive management team commiteed to growth and grabbing market share
    Great people - ridiculously smart and fun to be around
    Opportunities for learning and growth are everwhere - Merkle University is a huge plus - I have all of the training I need to stay ahead of my peers
    The company is not afraid to innovate through acquisition - in sucha fast-paced and technologically evolving business, this is a great competitive advantage.
    The ability to work remotely is a huge selling point - I can live anywhere, really, as long as I get the job done.
    Dream grants are awesome - have seen many employees get opportunities to pursue wild and crazy dreams ont he company dime - who does that any more?

    Cons

    Hard to get everything done each day - I leave the end of most days wondering where the time went
    Being a growth company sometimes means longer hours and making sacrifices

    Advice to Management

    Be bolder and go faster.
    Quit "reorg"-ing and focus on executing on the strategy you have in place.

  10. Great place to work at growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Merkle full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Technically smart people
    Growing fast company
    Management understands challenges and is looking at ways to make it a better place

    Cons

    Lack of processes but company is working on putting a framework
    At times it feels hectic, long hours are expected

    Advice to Management

    Be open to listening to employees & apprciating the ones that want to help fix

  11. One of the best companies to work for in this space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Director in Columbia, MD
    Current Employee - Associate Director in Columbia, MD

    I have been working at Merkle

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Leading company in Database marketing

    Cons

    Disconnect amongst departments and employees

    Advice to Management

    Pause from emphasis on being billable and allow employees to improve/fix things are right

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