MetLife

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MetLife Reviews

Updated February 25, 2015
Updated February 25, 2015
120 Reviews
1.0
120 Reviews
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MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
120 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 120 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 29 reviews)

  • Senior management inner circle that does not include front line management input or feedback (in 36 reviews)

More Highlights

120 Employee Reviews Back to all Reviews

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  1. 5 people found this helpful  

    Do Not work in Retail Retirement & Wealth Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (more than 3 years)

    Pros

    If you enjoy being talked down to in a condescending manner, you will enjoy the TownHall meetings where the senior managers gloat and pat themselves on the back while simultaneously pointing out the flaws they see in the employees working for them. If you enjoy being treated like a child, you will enjoy these meetings.

    If you enjoy a competitive environment, MetLife is for you. Senior Management has the mentality of "us versus them" when dealing with employees, so you will be competing against senior management, not working with them. Senior management will put out vague goals and guidelines and then sit back and say "ok now its up to you to get us there." While the lower level employees are busy doing the work, management finds any excuse possible to not actually be in the office.

    If you enjoy living vicariously through others, MetLife is for you. Senior Leadership will go on retreats, often on a quarterly basis, to lavish resorts such as the Fontainebleau in Miami. They will then broadcast townhalls from these locations via webcast to the employees chained to their desks back at home office, talking and laughing about the great weather and the great work they see themselves doing.

    If you enjoy hearing empty promises, MetLife is for you. After senior leaders come back from these lavish offsites, they will host meetings with their subordinates to brag about what they learned and how impactful and energizing their offsite meetings were. They are completely tone deaf and oblivious to how this comes across to their subordinates. The information they learn always consists of "business 101" catch-phrases like "learning to trust others" and "put the customer first." Occasionally they will ask you, rhetorically, what resources you need to do your job and then promise to get those resources. But they never come.

    For actual pros - the benefits are good, medical, dental, 401k match, etc. are all good. MetLife's name is recognized across the US.

    Cons

    The company values and promotes based on cronyism and nepotism over merit. The technology is 10 years old. Computers are slow, servers are slow. It's unfortunate because MetLife has so much potential but senior leaders just do not value their employees highly. They prefer to manage from a distance (often an ivory tower located off of Miami Beach).

    Advice to ManagementAdvice

    You are completely tone deaf and oblivious to the needs of your employees. Get out of your comfort zone and go meet with employees - there are a lot of smart people with good ideas and good feedback for how to change the system - you just need to talk to them. Also, there is a massive disparity between those in Charlotte and those not in Charlotte - address this immediately.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Stay away unless you're doing a class project

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investments in Morristown, NJ
    Former Employee - Investments in Morristown, NJ

    I worked at MetLife

    Pros

    Big name in insurance. Leaders of the past are well regarded. They have a blimp.

    Cons

    Work / life balance is a sham.
    If upper management asks your opinion, wait until they give it to you .
    It is the worst company I ever worked for, or even heard of.
    Office is dirty and disgusting.

    Advice to ManagementAdvice

    It's just a matter of time. You cannot continue to fire whistle blowers. Or fire people before their seven year vesting to save money. Or allow managers to lie on reviews. Relocating your horde to Charlotte is not the solution - those people are honest in the south - try Calcutta where corruption is the norm. And why is a portfolio manager running an Insurance company?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Think twice about working as a Financial Advisor at MetLife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in New York, NY
    Current Employee - Financial Advisor in New York, NY

    I have been working at MetLife full-time (more than 3 years)

    Pros

    Brand recognition, flexible hours, operating as if you run your own business.

    Cons

    Stressful work environment, operations is stuck in the stone ages in comparison to other financial firms and no support to help you succeed. You most likely will get put with a team where a senior team leader "helps" you get your foot in the door but really is just looking to rip you off. They most likely will give you leads where you have to do all the work and they take a big portion of the commission for the hard work you are doing. In terms of the products met offers you will have to sell a lot of insurance and annuities or you will not succeed - most likely in a unsuitable fashion for your clients. You will be pressured to sell insurance as a investment product when in many cases it is not the right thing to do. Lastly MetLife will make drastic changes every time their stock price drops (ie changing commission payout rates, getting rid of emphasis on investment planning, firing salaried employees to cut costs and focusing on products that make MetLife money regardless of what is right for the client)

    Advice to ManagementAdvice

    MetLife has good insurance products, but most likely would have a better reputation if they just outsourced their products to banks and wire houses instead of having financial advisors at MetLife.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    Disorganized and Disconnected Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at MetLife full-time (more than 3 years)

    Pros

    Good pay and benefits. Shiny new building. A number of passionate employees who take time out of their busy schedules to try to foster a team environment.

    Cons

    Some managers, particularly at the VP level, are so concerned about pleasing those above them that they are tremendously disconnected from what is going on underneath them. They make snap judgment calls with limited information gathered from a few of their loyal foot soldiers. This leads to poor decision making and a highly politicized environment. New employees into the company have not been integrated
    For me personally I've never worked for a company so disorganized. The workloads were so inconsistent from employee to employee yet no one ever bothered to consider reorganizing this leaving some employees stressed and others twiddling their thumbs all day. Meetings were plentiful but little was accomplished. Communication was inconsistent and in some cases discouraged. Some people were in the loop and always knew what was going on while others would find out about key changes affecting them secondhand. In my entire time at Met there rarely any discussion of career path. When I brought up my concerns about the future the question was always deflected to focus on the short term. I had reach out to people outside my department for guidance and to find anyone other than some colleagues who actually seemed to give a damn about my personal growth and development.
    While not all at Met are probably as dissatisfied as I was, nothing I've said is an exaggeration of my experience. I left work most days feeling more disillusioned and confused than the previous day. At orientation they made Met seemed like this great dynamic company to work for. They say that "People matter" but it became apparent that only a select group of predetermined people matter. These people could blatantly act in ways that directly went against company core values (ex. curse out other employees in public) whereas everyone else was expected to be model citizens. If anyone is reading this and considering joining MetLife I would say don't join unless you're someone very adept at making political allies within the company. If you don't have those allies you'll likely get lost in the shuffle as I did.

    Advice to ManagementAdvice

    Hire office managers since VPs clearly are too busy to handle day to day problems. Consider replacing or reassigning long-time managers who are clinging to the status quo rather than embracing the new culture you're trying to create. Have on-site HR since trying to resolve some problems over the phone isn't working. Lastly acknowledge that everything isn't perfect just because there are a few success stories. Even top notch companies will admit there is still room for improvement. The mentality at Met was that management could do no wrong and if you were unhappy it must be because you were doing something wrong.

    Doesn't Recommend
  6. 9 people found this helpful  

    Chiefs are Useless Old School Bureaucrats; Indians are dime a dozen!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sr. Consultant in Raleigh, NC
    Current Employee - Sr. Consultant in Raleigh, NC

    I have been working at MetLife full-time (more than a year)

    Pros

    * Allows you to draw a salary [very low] till you find something else.

    * Handful of nice genuine people [exception rather than the norm].

    * Occasional free food [with no respect for dietary styles other than the good ole' fashioned southern style meat & potatoes].

    * New buildings in Cary [all about form but no function].

    * GREAT for mature employees who want to bridge retirement by clocking in and clocking out in a very very very traditional corporate setting.

    Cons

    Where does one start, so much to tell................

    1) Old school management and leadership with very hierarchical "us - Chiefs" and "them - Indians" culture.

    2) Very antiquated technology yet the division in Raleigh is called "Global Technology Operations [GTO]". Don't believe they know the meaning of either word [global or technology].

    3) Struggles to define Innovation so force feeds the "innovation and transformation" drink at a week long on-boarding [which is nothing more than their feeble attempt to brainwash you].

    4) Big impressive titles but total bait and switch in roles and responsibilities once you start the job!!!!!

    5) VERY POLITICAL environment. One one think it's a government entity with titles like "Chief of Staff, Secretary to Officer, etc., etc., etc.".

    6) Nothing more than a big tent of mostly circus performers who have been let go from other companies and are now trying to establish themselves in position of power but are not empowered to do so at all.

    7) TRANSFORMATION and INNOVATION are yet other big buzz word they they struggle to define or understand.

    8) Titles are dime a dozen thus most managers and above would struggle to survive as worker bees in other companies around here.

    9) Personal growth and career advancement absolutely non-existent unless you agree to be a robot for management.

    10) Way below average pay and benefits compared to other companies in the area.

    11) Preach and advertise flexible work environment but everyone is expected to be on-site at all times to "collaborate" [another buzz word] and do not support telecommuting to any extent in this day and age!

    12) Company is all about image and image only!

    13) Low morale, high attrition.

    I can go on and on but the bottom line is:

    14) If you have a brain that you want to utilize and value what you bring to the table............DO NOT WORK AT METLIFE!!!!!

    Advice to ManagementAdvice

    a) Hire some new blood and kick your existing management/leadership out of the Ivory Tower they seem to think they live in.

    b) Teach your execs [CIO and down stream ] that there is much more to running a division than bolstering their own egos, running their personal agendas and being money hungry minions.

    c) Stop pretending to be a tech company that you clear are not!

    d) HOPELESS unless your culture dramatically changes and it will not as long as you keep i) transporting your senior management with archaic mentality from NY/NJ/Boston here and ii) they keep hiring people in the same comfort zone as their own [OLD SCHOOL].

    e) This is a technically robust and thriving area of the country with highly talented people, utilize it!

    f) Learn to value and respect your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    MetLife is the definition of insanity. The way they do business and the technology has not changed for decades.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Boston, MA
    Former Employee - Financial Services Representative in Boston, MA

    I worked at MetLife

    Pros

    As a financial services representative, one has a lot of autonomy. You make your own schedule and choose your own clients. No two days are ever the same.

    Cons

    It's difficult to build a practice here given the ancient practice of paper pushing that MetLife still uses. Next to nothing is digital. There is a huge emphasis on "wet signatures" and initials. Their compliance practices are unrealistic as well. Hence, the need for client initials all the time. Don't expect to make a living here. It literally takes 5-6 weeks to get paid on a piece of business and then they hold most of your commissions is a factor pool. You will only receive 10% percent per week.

    Advice to ManagementAdvice

    Management is so happy to have a salary they are neither innovative nor helpful.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Corporate Corporate Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative in Foster City, CA
    Former Employee - Registered Representative in Foster City, CA

    I worked at MetLife full-time (more than 5 years)

    Pros

    MetLife has a large audience and is one of the most recognized insurance companies

    Cons

    Because they are publicly traded and have extremely conservative business structure, they treat their employees like they are temps. There is also a lot of backdoor politics at all management levels where loyalty is meaningless

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife

    Pros

    Not really a lot of positives as the company is changing fast, and seems to be wanting out of the personal insurance lines. They did take away charging reps for office rental.

    Cons

    They cut the payout and in exchange for that gave back very little. I would say in a few years MetLife will not be doing business with its own reps.

    Advice to ManagementAdvice

    Be more honest to your employees about the direction of the company in the future.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Part Time IAT Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IAT Specialist in Sappington, MO
    Former Employee - IAT Specialist in Sappington, MO

    I worked at MetLife part-time (more than a year)

    Pros

    Pay
    Other IAT Specialists
    Location
    Snack Cube
    two monitors

    Cons

    No flexibility anymore
    no work life balance anymore
    NO Management
    under staffed
    Don't buy their auto and home policies

    Advice to ManagementAdvice

    We know your're trying to push the part timers out. What goes around comes around, you are very under staffed, do something about it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 8 people found this helpful  

    Company products are good, working there is not

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC

    I worked at MetLife full-time (less than a year)

    Pros

    benefit package was amazing, peers were great to work with, great location in NC, lots of opportunities for lateral moves, but not for upward mobility.

    Cons

    the relocation of IT to NC seems to give MetLife the idea that NC region people don't deserve to be paid well. Was hired to do one job and then realized was being tasked to do three jobs at a salary that wasn't the median for any of the three! .

    Doesn't Recommend

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