MetLife

  www.metlife.com
  www.metlife.com

MetLife Reviews

Updated October 31, 2014
Updated October 31, 2014
1,013 Reviews
3.0
1,013 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
341 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 118 reviews)

  • MetLife has great benefits and different positions in different departments (in 72 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 28 reviews)

  • Lack of visibility to senior management as to who is doing the actual job (in 36 reviews)

More Highlights

119 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Company products are good, working there is not

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC

    I worked at MetLife full-time (less than an year)

    Pros

    benefit package was amazing, peers were great to work with, great location in NC, lots of opportunities for lateral moves, but not for upward mobility.

    Cons

    the relocation of IT to NC seems to give MetLife the idea that NC region people don't deserve to be paid well. Was hired to do one job and then realized was being tasked to do three jobs at a salary that wasn't the median for any of the three! .

    Doesn't Recommend
  2.  

    Claim Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife full-time

    Pros

    Good insurance benefits good workers

    Cons

    Mistreated disrespecful unable to get promoter, lower salary pay poor management working like dogs

    Doesn't Recommend
  3. 17 people found this helpful  

    MetTech University, nothing original or innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Associate in Raleigh, NC
    Current Employee - Technical Associate in Raleigh, NC

    I have been working at MetLife full-time (less than an year)

    Pros

    There are really no pros to working for this company but the salary is ok and my co workers in the program are good people. We are all young professionals trying to start our careers.

    Cons

    MetTech University is a terrible program. This is an entry level program that has a duration of 6 months. The program has some classroom training and on the job training. From the beginning, this program was marketed as a leading transformational IT program. This could not be farther from the truth. The program is a carbon copy of programs that other companies have like Fidelity, Cisco, and NetApp. The leaders of the program all came from Cisco. They have basically taken what they have done at Cisco and implemented the same exact program. There is nothing original about the program especially for a company who markets themselves as innovative. The leaders of this program really pride themselves on making "change" at MetLIfe. There is nothing innovative about implementing the same program you created at Cisco and bringing it over to MetLife. The program was not implemented well. The classes are worthless because they teach you about new technology but yet MetLife uses very old technology. I just don't understand how a company can market themselves as a leading IT company, when your technology is old. There's nothing exciting about working for MetLife. They try to have "fun" events, but they really aren't that fun. That brings me to another point. I find it very peculiar that the leader of the program constantly has events at her restaurant. I'm not sure if she is trying to milk us for money to advance her business or trying to get more guest into a terrible restaurant.

    Advice to potential candidates- PLEASE do research on this company. Filter the reviews and select Raleigh-Durham area. The leaders and recruiters will try to sell you a false dream of being the next leaders of this company and how you're able to be innovative at MetLife. Please do not believe this. They have a well established old management at MetLife and they are not ready for a fresh prospective. I find it very peculiar, that they think all Millennials are the same. They think we have an attitude of self entitlement. I'm sorry but I had to work really hard in life to get where I am today and I am not or never will look for handouts. I would have definitely chosen Fidelity's program over MetLife's MetTech U program. I had an offer from Fidelity but bought into the false promises MetLife leaders market. I'm basically kicking myself now for my decision. I'm not the only one who feels this way. There are a lot more people in this program who are disappointed. Once the program is over, I'll definitely be looking for employment elsewhere.

    Advice to ManagementAdvice

    Stop marketing MetTech University as a transformational program, when it's a carbon copy of other programs. MetLife is an old insurance company that has old technology and will never be able to compete with Google, Apple, Red Hat, NetApp or Intel. The Raleigh-Durham area is not a very big area and word spreads fast about how bad of a company MetLife really is. I concur with another post, congratulations on being the worst IT company to work for in the area.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Bait and Switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal in Charlotte, NC
    Current Employee - Principal in Charlotte, NC

    I have been working at MetLife full-time (less than an year)

    Pros

    Seeing employees I know from a previous employer. Nice onboarding program prior to joining your personal department.

    Cons

    Interview and actual position are a mismatch. Charlotte, NC pay is lower than the majority of competitors.

    Advice to ManagementAdvice

    Embrace the culture, knowledgeable staff and be open to change.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Manipulation by pretending to create culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Annuity Customer Service Representative in Tulsa, OK
    Former Employee - Annuity Customer Service Representative in Tulsa, OK

    I worked at MetLife full-time (more than an year)

    Pros

    It feels like a real job for a while. Management pretends to help you work on a personal development plan. You are required to set goals for yourself in a job you just started in and know very little about. There's a cafeteria on site. Believe me, though the food isn't great, you'll need to learn how to eat there or bring your own food. Your 30 minute lunch(minus the 5 minutes*2=10 minutes it takes to enter and exit the building) won't allow you to make it for or actually humanely consume anything reasonably resembling food elsewhere.

    Cons

    They're regularly fussing with you about everything. Don't do this, don't do that. I felt 2 all over again. The difference is I'm a grown man with multiple degrees who acts my age. Everything I did was an attempt to be a good employee and you can bet I was berated at every turn. So, in essence met was like a giant preschool where we were actually handling giant transactions for real people in the real world. It was such a nightmare.

    Advice to ManagementAdvice

    Just because someone seems to perform well in another industry doesn't mean they'll do well in your industry. I'm referring to the horrible mid-level management hire from Citi. The company has pretty much been on a downward spiral since going public. I was strongly consider going private similar to your prior arrangement as a mutual.
    Also, more money brings better talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 6 people found this helpful  

    No culture feel like I work at a production plant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Annuity Post Issue Representative III in Charlotte, NC
    Current Employee - Annuity Post Issue Representative III in Charlotte, NC

    I have been working at MetLife full-time (less than an year)

    Pros

    Not working in a call center (prior job TIAA-CREF Financial Consultant)

    Cons

    Management is overwhelmed and only talks to you when you do something wrong, there is no culture in the charlotte retail office just bodies working. There is always constant change during the week. Upper management watches you during the day like you are at a detention center. Looking to leave

    Advice to ManagementAdvice

    Pay your employees what they are worth. Provide Employee Rewards and Recognition. Plan events and parties to develop happier employees. Provide all feedback including positive feedback

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Very disappointing tenure with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Charlotte, NC
    Current Employee - Underwriter in Charlotte, NC

    I have been working at MetLife full-time (more than 10 years)

    Pros

    Flexible work arrangements were nice

    Cons

    Company values and leadership both were horrible! Too much office politics in play which meant that only certain persons received all the advancement opportunities.

    Doesn't Recommend
    Neutral Outlook
  9. 18 people found this helpful  

    Horrible Management and Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Raleigh, NC
    Current Employee - Director in Raleigh, NC

    I have been working at MetLife full-time (less than an year)

    Pros

    I did meet some good people.

    Cons

    To concur with another post - total bait and switch on the job. I was hired for one job and given another. I left a good job thinking I was going to a great job and now have the worst job of my career. My management never attempted or had any intention of having me perform the job I was hired for. I was doing something that vaguely resembled the job I was hired for. Then without discussing it with me, they moved into something completely different. I was told I had to do it. I have never been moved into different positions, much less completely different ones, without having a discussion with my manager. At MetLife, I was told. There was no discussion. It was apparent to me that my career goals mean nothing to the management.

    The technology is very old. You will not be learning anything new. They just recently got wireless. People still come to meetings with no laptops, printed presentation and don't collaborate online. The Blackberry I was issued is such an old style, I thought it was a joke. When you start working, your manager has to call the Timekeeper to get your PTO entered into the system. There is no Oracle or SAP that automatically does it. Departments actually have a timekeeper. It is all old technology. When they do get something new, most of the cool features are disabled. To put it in perspective, you will be bringing them out of the dinosaur age into the stone age. Forget new.

    Silos would be an improvement because they have fiefdoms. There are times I feel one manager or executive is sabotaging another. They don't try to excel but make the others look bad. As soon as you realize your management doesn't want to help anyone else and they certainly don't want you to, it will get easier. It is amazing they will do so much to promote themselves and expect employees to just be happy with having a job.

    Management is very formal and hierarchical. They really don't want your suggestions. Don't believe the transparency story. When you are transparent and tell your manager what you think, it will not be well received. Although, no one will tell you that. Management is extremely passive aggressive. You won't get direct or honest feedback. You will get moved around and cut out of work without anyone telling you why.

    There is nothing about the management that is tech culture. No one in management even understands what it is. They all come from insurance and banking. What you are getting is old insurance trying to be current banking. Issues are discussed over and over and over with no resolution. They move the issue around because no one wants to accept risk. Simple issues will be made complicated because they can handle and solve that. Complex problems will be ignored. Lots of consultants. Unlike other companies, the employees work for consultants.

    Advice to ManagementAdvice

    Your senior management team is bad. Stop sending them to special summits and leadership trainings. They come back tan, rested and just as useless as before. Make them accountable for executing change and effectively managing people. Also, they should all have to read Employee Engagement for Dummies. You can have a million Snoopy Socials but good employees won't be happy having their good work ideas ignored.

    You have hired employees with expertise and don't listen to them but you do listen to consultants. You do everything the consultants tell you to no matter how bad the advice is. The employees don't have an equal voice. How can you say you are building a transparent empowered culture when you listen to expensive consultants that have a vested interested in making employees look ineffective? If you really are serious about changing - eat your own dogfood. Get rid of the consultants and listen to your employees.

    When you advertise a certain culture and hire people for jobs that don't exist - these are broken promises. You don't keep your promises to employees. Congratulations on being the new worst tech employer in Raleigh. This area is not that big. You have a bad reputation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 14 people found this helpful  

    Worst job of my entire career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Lead in Durham, NC
    Former Employee - Senior Project Lead in Durham, NC

    I worked at MetLife full-time (less than an year)

    Pros

    I got paid regularly, benefits (insurance kicks in 1st of the month after at least 30 days, 401k match after 1 yr of service, pension plan vests after 3 yrs of service), 19 days of PTO.

    However, I've had more of everything at my other companies so these pros are negated when weighed in with the cons.

    Cons

    So many. Let me try to hit the "high" points, as a Senior Project Lead, all I did was attend meetings & schedule meetings- lunch meetings & 5PM meetings were the norm. Oh and take notes. Oh and order lunch. Oh and manage invite responses to meetings. Oh and track attendance during meetings. Oh and reschedule/renegotiate meetings because 1 of the 60 people invited can't attend or someone higher up wanted the room I booked months earlier for their meeting a week before. Wait a minute... Why was my PMP relevant for this role again?!

    Layoffs were all over the place in the north so nobody know what they are doing as there were no trainers. Long-term employees were kept hanging about their job status and weren't motivated to help new employees coming in who are replacing them and I don't blame them!

    Management kept asking for feedback on how everything was going but our feedback would get turned around on us and nothing would be done.

    Worst of all was my immediate (MICRO)manager, who should never have been given an opportunity to people manage. I asked for assistance to schedule/coordinate a 3 day meeting as I was already working late daily and that week was especially busy so was working even later and got told that "he didn't hear anyone else complaining." When employees ask for support, a good manager should provide more than a flippant caustic remark!

    I tell anyone who tells me that they are job hunting to avoid this company unless they just need a job and if they do just need a job to keep looking! There are plenty of jobs in the RTP area - AVOID THIS PLACE! My new job is fulfilling, my manager supportive, and my teammates are happy and helpful - jobs like these exist! Don't feel stuck taking a job here!

    Advice to ManagementAdvice

    Helllloooo- all you have to do is filter for Raleigh, NC reviews on here to see all the bad reviews. Quit turning feedback around and admit fault and take action!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 13 people found this helpful  

    Your experience and expertise are worth less at MetLife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology Staff in New York, NY
    Current Employee - Information Technology Staff in New York, NY

    I have been working at MetLife full-time (more than 5 years)

    Pros

    Hard to find any. Little vertical management communication. Managers too busy reacting to fight seemingly unending fires to even consider effective leadership. No emphasis whatsoever upon leading or team building. No vision. No mission. A resource-gutted organization adrift with few left having any interest in taking responsibility and no drive for results.

    Cons

    In case you are perhaps not informed, MetLife is relocating all data processing information technology personnel (primarily from the North East) to the Research Triangle area (Raleigh and surrounds) in NC. All previous telecommuting arrangements are being effectively entirely cancelled, and more disgustingly, non-management employees are being required to re-apply for their existing jobs at what they are being told by management in advance will be "regionally adjusted" (meaning lowered) salaries generally ranging from 15-25% lower. This treatment from the company that so highly "values their employees," that brings you Charlie Brown and Snoopy, and that also brings you the blimp (not coincidentally also filled with a considerable amount of hot air). Their IT environment is ever increasingly in disarray as qualified and experienced employees (many with decades of dedicated service to MetLife) head for the exit and are replaced with (most certainly less expensive) far less to entirely inexperienced youngsters still wearing their (local) college graduation gowns for their security badge photos. We do understand the tremendous pressure MetLife is under to hire people for the newly created local jobs in NC, however, since those tremendous amounts of state subsidies are, of course, based entirely upon MetLife meeting their very public hiring quota promises to the NC state government.

    Advice to ManagementAdvice

    Whether or not you ever actually achieve your target (human resource) cost reduction remains to be seen. Meanwhile, however, you are quite successfully severely and likely irreparably dismantling and thereby destabilizing the company's IT operation. Congratulations, tho, on the successive recent quarters (and years) of record profits. Shameful that you are so indifferently mistreating your employees in your attempt to continue ensuring them. What would Lucy advise?

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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