MetLife Reviews

Updated August 19, 2015
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MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
63 Ratings

Pros
  • Incredible work/life balance (depending on the organization) (in 120 reviews)

  • Ethical company with great benefits (in 74 reviews)

Cons
  • No work life balance to speak of; perks are good; management is "meh" (in 29 reviews)

  • Senior management is woefully disconnected from the daily goings-on of the low level workers who shoulder the grunt work (in 36 reviews)

More Pros and Cons

226 Employee Reviews

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  1. Disability Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Prospect, IL
    Former Employee - Anonymous Employee in Mount Prospect, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The benefits and vacation benefits are good.

    Cons

    The management team made employee centricity a main goal and I am pretty sure they have no idea what that means. Management solicits opinions on how to improve workflow and then basically makes things worse than they were before. There is extremely limited opportunities for advancement.


  2. Slow Moving Insurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at MetLife (Less than a year)

    Pros

    Stable positions always open. Room to grow into leadership.

    Cons

    Remarkably slow technology. Heavy bureaucracy.


  3. Helpful (3)

    Too Difficult to Get the Job Done

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at MetLife full-time

    Pros

    Most of the new hires are excellent! Casual dress code, impressive state of the art campus, on-site gym (requires membership), xbox rooms, good bonuses, great noise suppression technology

    Cons

    Too many hoops to job through in order to get anything done. Most of the systems are on incredibly out-dated technology. Did I mention that it's difficult to get anything done? No cubicles, it's one of those "collaborative" workspaces, which means that you get about three feet worth of desk space on a long work surface. And it is so bogged down with bloated "processes" that it takes a longer than it should to get anything done.

    Advice to Management

    It shouldn't take a month to add space to a server so trim the fat from the workflow processes.


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  5. Helpful (2)

    Exeutive Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Worked with good team, Good people.

    Cons

    HR Leadership was horrible, complete cover your backside people. Former HR Leader encouraged outsourcing, kept it a big secret and then let the Recruiting Team go in Dec.of 2012. They rewarded the weakest of the group and stifled the better performers. Amazing some of these people kept their jobs.

    Advice to Management

    Watch who you listen to, the recommendations more often than not are self serving and morale killers.


  6. Helpful (3)

    Major change over the last 15 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT in New York, NY
    Former Employee - IT in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MetLife full-time (More than 10 years)

    Pros

    Met some of the most amazing and talented people at Met. Many of them became like family! They have a great work/life balance with the ability to work from home when needed. However, if you are based in NC I was told that isn't allowed since they have a campus style office.

    Cons

    Met relocated most of their IT department to NC, forcing many seasoned, talented, and all around great workers to become unemployed. I always pictured myself working at Met till I retired, but unfortunately that didn't happen.

    Advice to Management

    Listen to your workers, rethink about the move to NC. Bring back the IT staff in NYC and NJ!!


  7. Helpful (2)

    AVP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President
    Former Employee - Assistant Vice President
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Global, multi-line large insurance company with broad opportunities.

    Cons

    Its all about the ROE. Lip service about career development, but real action limited to select few.


  8. Helpful (2)

    Not stable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Atlanta, GA
    Current Employee - Financial Services Representative in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at MetLife full-time (More than a year)

    Pros

    Exciting job, alot of upside potential. Very much a people friendly job

    Cons

    Not enough support from back office, ZERO stability in the job and confidence in the leadership

    Advice to Management

    Provide a better work environment that is more centered on making money


  9. Helpful (2)

    Sales Channels are drying up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor and Planner in Katy, TX
    Former Employee - Financial Advisor and Planner in Katy, TX
    Doesn't Recommend
    Negative Outlook

    I worked at MetLife (More than 5 years)

    Pros

    I used to think the best thing was Snoopy, but now he delivers leads to salaried phone bank agents who taje all the advertising leads and convert them to sales, leaving the agent channel without a critical part of their leads.

    Cons

    The biggest issue is trying to find one good career agent by burning through hundreds of trainees, most of whom have either left a reasonable job or are fresh out of college, These people put their lives on hold for a year, buttonholing friends and family instead of really growing into a job. Net effect, mgmt finds one agent worth keeping and cultivating further, and either starve out or fire the other 10. What happens to the residuals and renewals and trails, well they go to the house, and then are handed out to the senior agents or kept in the GA income. In any case, they become orphans and never get any attention again

    Advice to Management

    Mgmt needs to team inexperienced agents up to work together. A little collaboration can do miracles for those hesitant to make sales a career. There has to be some financial contribution from the company. Most new agents who can pass a LIMRA questionnaire would do better, seeing another new agent or two in action. Watching an experienced pro is good, but new agents also need to pick up ideas from other new agents. It will give newbies some confidence that they desperately need, seeing that other newbies can do it, and therefore, they should try it too. It also works to drive the bums out of the system faster. Very few people get better after a month on the job. If they can't get their habits in line in a month. They never will . Cut bait, save money. Along those lines, perhaps a 5% commission increase to retain experienced top agents should not come at the expense of the bottom part of the work force. YOU ARE EATING YOUR OWN YOUNG!


  10. Broker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Some people good to work with, others not but that is the same at any company. Flexible hours

    Cons

    Not much support. Office empty have the time. No one there to consult


  11. Helpful (2)

    Ineffective leadership---inconsistent culture---terrible office layout

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MetLife full-time (More than 8 years)

    Pros

    The Benefits offered are great. These benefits include medical, dental, life, DI, legal and more. The office location is convenient.

    Cons

    The workspace is cramped with very little opportunity to think. Your co-workers are inches away, which means each of you always in full view. Unless you are an officer, there is no privacy and no ability to think...even if you manage people. This makes your ability to manage, grow and develop those that report to you almost impossible. There are limited private rooms for conversation and very hard to get due to availability. Booking meeting rooms is impossible. The office layout, the desks, is indicative of employee value. Leadership is fairly inexperienced. This is evident in the slow speed at which decisions are made as well as inconsistent decision making. I am convinced they make decisions without engaging the right people which often makes these decisions illogical and irrelevant.

    Advice to Management

    Be fair, be objective, be kind. A leader is only as good as the sum of its parts. Try to remember that. Revisit the policy on desks and offices and private rooms ......AND just for one day, try sitting at the desks and working in a high traffic visible area. Interview objectively for new roles and create a checks and balances system when hiring AVP and above. Often times new leaders are hasty in their decisions and are politically pressured to make leadership hiring or promotion decisions. Be transparent and inclusive. You have core values for a reason!



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