MetLife
3.1 of 5 800 reviews
www.metlife.com New York, NY 5000+ Employees

MetLife Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.1 800 reviews

                             

71% Approve of the CEO

MetLife President & CEO Steven A. Kandarian

Steven A. Kandarian

(242 ratings)

56% of employees recommend this company to a friend
266 Employee Reviews Back to all reviews
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Ok

Annuity Post Issue Representative III (Former Employee)
Bloomfield, CT

I worked at MetLife full-time for more than 8 years

ProsLarge Insurance Company with great benefits

ConsNo training programs, the company did not value its employees or provide incentives to increase employee satisfaction

No, I would not recommend this company to a friend

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Decent starting internship

Anonymous Employee (Former Employee)

I worked at MetLife

ProsI liked having a lot of client interaction. I was able to talk to people that were contributing to the business.

ConsThe job got boring after a while. Lots of making calls, but there is money to be made if the client closes.

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Positive

Human Resources (Current Employee)

I have been working at MetLife full-time for more than 5 years

ProsCompany brand, great reputation. Excellent benefits. Global. Flexible work schedules. Opportunity to work from home.

ConsTurnover. Going thru a lot of change/transformation. A lot of downsizing. Hard to move into management. Not enough being done to retain/bring in diverse talent. More about who you know.

Advice to Senior ManagementAllow people to post for opportunities as opposed to putting favorites into positions.

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A good place to start, but career path is too linear and development opptys are limited.

Underwriting Consultant (Current Employee)

I have been working at MetLife full-time

ProsFamily friendly you can tell that they do try, Excellent brand recognition and very good reputation. Good benefits

ConsContinuous state of Transition, "I think we are on strategy number what, 256!?!" Processes are growing/breeding more processes, leading to workload bottlenecks in underwriting. Sales targets/goals seem ever more unrealistic pressuring underwriting management to uncomfortable risk/pricing decisions.

Advice to Senior ManagementNew Business Assignment Deadlines need your attention!!! We cannot repeatedly add/alter process workflow changes which supposedly take 15-20 minutes and not revisit expectations for case assignment turnaround times on the front end. And for crying out-loud, "86" the Partnership Surveys or reduce their weighting at year end review.

Yes, I would recommend this company to a friend

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A learning experience

Financial Services Representative (Former Employee)
Orlando, FL

I worked at MetLife full-time for more than 3 years

ProsThere are good people there who care about helping financial services representatives better ourselves and succeed - our training coordinator being the best example. Decent products to sell. Availability of a general agency and a broker dealer enabled us to sell non-proprietary products if the situation called for it.

ConsThe people who care are few and far between. The branch structure is set up as though it were the personal business of the branch manager. In our branch, the branch manager purchased equipment to set up a call center and then charged reps $200/mo to become "members" who would receive 12 to 16 "guraranteed" appointments per month from the orphan book of business. Unfortunately the appointments rarely stuck. Most often, when they did, it was because the customer had a bone to pick with MetLife and there were rarely opportunities that came out of it. Complaints about the poor quality of the leads or the fact that not all the promised leads were delivered each month fell on deaf ears. So much for the "guarantee". Lots of prep work, personal time, fuel cost, and membership cost with little to no results. The membership money went back into the branch manager's pocket. So, no surprise that, when new sales from the call center really got bad, managers continue to push the call center memberships. The call center was discontinued only when they couldn't convince enough of the reps it was worth their time and money. Also, the general agency was nototious for dropping the ball and loosing us a sale out of pure apathy. Lastly, I grew tired of listening to people tell me how they were helping me when they were just trying to help themselves to a piece of my commissions.

Advice to Senior ManagementBe servant leaders. Don't just claim to be.

No, I would not recommend this company to a friend

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Review

Senior Financial Analyst (Current Employee)
Bridgewater, NJ

I have been working at MetLife full-time for more than 10 years

ProsThe people and excellent work-life balance

ConsThere is a lot of change lately

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new rep

Financial Representative (Former Employee)
Portland, OR

I worked at MetLife full-time for less than a year

Prosoffered lots of training at the start. manager was willing to work one on one to help get you prepared to speak with customers on a variety of topics.

Consno base pay and once you start to earn they have you on a draw so starting out once you make sales and really need the money, they give you a little at a time.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Fair

Financial Services Representative (Current Employee)
Richmond, VA

I have been working at MetLife full-time for more than a year

ProsLots of resources, great products

ConsLittle assistance developing market, no leads

No, I would not recommend this company to a friend

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so far so good.

Anonymous Employee (Current Employee)

I have been working at MetLife

Prosflexibility to work at home if needed

Consrumor to move the location

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1 person found this helpful  

Large enterprise offers both pros and cons

IT Business Analyst (Former Employee)
Boston, MA

I worked at MetLife full-time for more than 10 years

ProsMet is a large old company. It carries allot of weight in the industry so it can get its way. Good salaries, benefits, training opportunities if you take them. Lots of opportunity to excel but it all depends on you taking the lead. Business units are better than IT at getting it right.

ConsMet is a large old company. IT siloes prevent effective process integration. Change is slow and sometimes technology is lagging (while otherwise implementing good tech choices). Management says the right things but frequently lacks real follow-through. Advancement is all about politics. Lack of coordination causes unnecessary challenges, especially due to the size of the operation. Met isn't just one organization, it is a collection of disparate organizations that sometimes work together.

Advice to Senior ManagementThere is a lack of accountability and political will to make choices and move forward. Cultivate independent thinking rather than "yes men". Reduce the politics.

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