MetLife

  www.metlife.com
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MetLife Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.1 884 reviews

67% Approve of the CEO

MetLife President & CEO Steven A. Kandarian

Steven A. Kandarian

(287 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible work arrangements and very good company for work life balance(in 103 reviews)

  • MetLife has great benefits and different positions in different departments(in 74 reviews)


Cons
  • Lean work force, very aggressive timelines, work/life balance(in 20 reviews)

  • Lack of visibility to senior management as to who is doing the actual job(in 33 reviews)

290 Employee Reviews Back to all reviews
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    • Culture & Values
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    Forty footer

    Anonymous Employee (Current Employee) Charlotte, NC

    ProsNew building, take home lap top issued to everyone, great coworkers.

    ConsNJ culture seeping into NC. Claiming the moved here for the culture, but actually just came in order to pay lower salaries. Just got jeans Friday though that is a given in Charlotte. Non competitive salary. Even if you are in a position that could be done from anywhere, 'face time' and rush hour traffic are valued by the Jersey transplants.

    Advice to Senior ManagementWalk the walk. Allow the employees you hired here locally to actually think and use our expertise rather than allowing the continued attempted brainwashing by the Metlifers.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Great Place to Work

    Financial Services Representative (Former Employee) Baltimore, MD

    ProsGreat Products and Company Name

    ConsCan get lost in the shuffle if you are new

    Advice to Senior ManagementTraining is fine, but could use training in product presentation to pursue larger sale

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Good company to work for, but there are pitfalls

    Information Systems Consultant (Former Employee) Long Island City, NY

    ProsThere are a lot of great people working in IT, and most are team oriented. Compensation, Benefits, work schedules, and flexibility are all very good.

    ConsSince the company went public, corporate culture seems has changed and the employees have taken a back seat to investors. Employees in IT are generally limited to one area of expertise, limiting exposure to that one skill set. This makes it difficult to change jobs, as most companies are looking for a broader range of experience. Metlife employees call this the silo effect.

    Advice to Senior Managementfavoritism is alive and well at Metlife. Compensation, Leadership, and promotions are discriminatory in many areas. Some male managers show favoritism towards female employees, and this is ignored by senior management (maybe because most are male themselves). In my area, male employees were (and still are) constantly harassed and picked on, whereas female employees are always treated with respect.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    1 person found this helpful  

    Worked as an agent and broker for 20 years.

    Broker (Former Employee)

    ProsGood products, good website, and good name recognition among public.

    ConsDifficulty getting communication and support at offices outside the general agency.

    Advice to Senior ManagementEncourage better support of district offices.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    1 person found this helpful  

    Was lucky to get laid off.

    Recruiting Manager (Former Employee) Bloomington, MN

    ProsLoved my boss who hired me. As a manager, the company spent a lot of time on leadership training which was also a huge plus.

    ConsHard to make any independent decisions, had to drink the company Kool-Aid hard, and was not given credit for my hard work. There were also many questionable layoffs among upper managment that made employees question the company's direction.

    Advice to Senior ManagementGive the sales offices the autonomy they need and deserve.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Rebuilding mode

    Internal Wholesaler (Current Employee) Charlotte, NC

    ProsGreat benefits, good working evniroment

    ConsBecause the company is rebuilding things are ever changing and comunication is lacking.

    Advice to Senior ManagementYou promised we could help build the culture but instead we have been told to fall in line. Listen to suggestions and give change time.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    3 people found this helpful  

    Started out great

    Anonymous Employee (Current Employee) New York, NY

    ProsPleasant surroundings, decent salaries, and good resources to learn on line.

    ConsWith the new CEO, senior staff is being forced out. There's a great loss of institutional history. Strategy seems to be only on short term stock price. It's not the same company that was known for true expertise. A lot of that is gone.

    Advice to Senior ManagementTraining to replace all the technical expertise that's been lost. I've seen this happen before in the industry and it's not pretty when no one knows anything anymore.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    4 people found this helpful  

    Solid company, big bureaucracy, requires much patience

    Business Analyst (Former Employee)

    ProsMetLife is a large organization with tons of resources and with new markets being developed regularly. There are opportunities for moving about the company if one so desires. The salespeople and account managers are very sharp. The products are well recognized in the marketplace, and the clients are generally satisfied.

    There is always lots of work to be done, and I can't say that I was ever bored for even a minute while working there. I had a fair amount of leeway in the assignments that I undertook, which gave me multiple chances to work on things that I found interesting.

    Most of my coworkers were friendly and helpful, and I made a number of good friends in my time there.

    I had a good run during my 10 years as a Met associate, and I learned a great deal about dealing with big organizations and a variety of different managerial personalities. I learned lots of things there that will serve me well in my next job, and the name MetLife looks pretty darn good on a resume.

    ConsEvery company has its cons, with MetLife being no exception. Met is a stodgy behemoth that is slow to make decisions. Many departments and managers are married to outdated processes. Projects and even relatively mundane tasks often involve steps that are unnecessary and add no value. A "we've always done it this way" attitude is pervasive throughout the company, even amongst the rank and file associates. In many ways, Met simply can't seem to get out of its own way.

    Mid-level and senior managers are often not held accountable for mistakes, since a failed $300k project can easily be absorbed by a company whose annual profit measures in the billions. Those same managers then turn around and make similar blunders on other projects.

    The company is very siloed, and networking opportunities are few and far between. Senior management is woefully disconnected from the daily goings-on of the low level workers who shoulder the grunt work. As another commenter mentioned, there is little insight given regarding senior management's way of thinking.

    An inside joke is that the company's name is actually MeetLife, since getting anything done requires meeting after meeting after meeting.

    Salaries are at best market average; this is done intentionally. When we were acquired from a competitor, Met eliminated our transportation reimbursement, even though our office is located in a commuter town and many of the employees travel a good distance to work. The explanation given was "most places just aren't doing that any more." Complaints over the lowered pay grades of jobs that are being relocated to North Carolina were defended with explanations such as "that is the market rate for that job in the area." Evidently paying competitively for top talent has gone out of style.

    Met is currently undergoing a restructuring, and the transitional planning has been poor. I was already looking to move to a new job and was not surprised when my position was eliminated, but I was shocked that it was done with no transition. I ended up leaving with several supposedly important projects up in the air. Former colleagues tell me that they can't work many of the things that I used to do, and one "mission critical" project where I was serving as the project manager is completely dead because the torch wasn't passed to anyone, yet apparently senior management still expects it to be delivered (this makes no sense whatsoever). While I sympathize with the rank and file associates who are now burdened with these problems, I feel vindicated in that I repeatedly complained to senior management that the processes that I supported were never given sufficient financial or personnel backing.

    Advice to Senior ManagementDivorce yourselves from policy and from the way things have always been done. Review and update your processes with greater frequency, and eliminate steps that are no longer necessary. Stop taking 10 steps to do things that can be done in only 9 steps, because over time that one irrelevant step creates a ton of accumulated waste. If a step in a process either adds no value or cannot be explained/justified by anyone involved, eliminate it!

    Hold everyone accountable for what they spend and for what they request from other service units. Mandate a "lessons learned" review on every project so that the associate who commits an unforced error and causes a six-figure project to fail learns from his or her mistake.

    Get rid of the "tell them they can't do that" mindset and replace it with one of "help them figure out how." Tell your IT, vendor management, procurement, and marketing departments that they are support units, not profit centers.

    Stop aiming for market average salary and benefits, and start offering packages that will help attract and keep top level talent.

    No, I would not recommend this company to a friend

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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Has been a great company to work for, but not sure that is the case at this point.

    Anonymous Employee (Current Employee)

    ProsFlexible schedules, team environment, decent pay and bonuses, company and employees interested in community giving and activities. For the most part I have found enjoyment in much of my time with this company in previous years. Expansion of business in other parts of the world is a great move.

    ConsLots of knowledge lost in repeated waves of layoffs combined with repeated waves of outsourcing to a series of companies that brought in non US workers. The current plan is relocating to NC, but many of those that are left are not moving to NC. It does not seem like the employees are valued. The current attitude seems to be use them up / spit them out.....after all, we can hire more.

    Advice to Senior ManagementNorth Carolina seems to be the only focus and the new people in NC are the only ones who have any value. Upper management will need to carefully time their departures in order to maximize their bonues before the cracks begin to show.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Heading for North Carolina!

    Information Technology (Current Employee) New York, NY

    ProsGreat benefits, matching 401k, medical, and dental. They do take care of the younger employees and encourage training, networking, and more.

    ConsMoving to North Carolina. Executives do not know whats going on in their organization.

    Advice to Senior ManagementExecutives are only worried about making their billion dollars of saving before jumping boat with their golden parachute. There are no considerations made for the future of the organization as they move thousands of employee to NC. Most of the core infrastructure/technology teams would be gone just to be replaced by those that just got out of Duke University.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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