MetroPCS Reviews

Updated April 9, 2015
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15 Reviews
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MetroPCS Chairman, President, and CEO Roger D. Linquist
Roger D. Linquist
5 Ratings

15 Employee Reviews

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  1. Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can negotiate hours with manager. Was paid under the table. Enjoy helping people.

    Cons

    Horrible management. Customers could be rude. No benefits or consistent pay.

    Advice to Management

    Do not let incompetent people run your stores. Get better customer service reps for over tge phone help.

  2. Company owned by iig wireless doesn't care about their employee's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Commission is the only benefit in working for this company.

    Cons

    You only have one day off.
    No overtime.
    You get moved to different locations.

    Advice to Management

    You expect for us to put our customers first and have exceptional customer service but you don't care about your employee's.

  3. DOES NOT APPLY TO CORPORATE STORES.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security in Philadelphia, PA
    Current Employee - Security in Philadelphia, PA

    I have been working at MetroPCS part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of freedom. Can read, do homework, play games on phone, talk on the phone. Anything you want as long as youre going youre job.

    Cons

    Minimum wage. It is a franchise so independent owners can make their own rules as long as the numbers are good.

    Advice to Management

    Dear corporate , pay more attention to your independent stores and authorized dealers.

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  5. Security Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security in Philadelphia, PA
    Former Employee - Security in Philadelphia, PA

    I worked at MetroPCS

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    This job is extremely easy. No real job duties.

    Cons

    No benefits. No breaks. Franchise so different owners will treat the business differently. Unorganized. Very low pay.

    Advice to Management

    Corporate needs to further investigate the new business owners.

  6. Third party metro pcs dealer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Philadelphia, PA
    Current Employee - Sales Representative in Philadelphia, PA

    I have been working at MetroPCS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Its a job..i guess thats something

    Cons

    Everything about it pay sucks not much room for growth remedial meaningless work

    Advice to Management

    if you want better employees pay more money. The sprint and verizon reps are better because they are monetarily rewarded for going above and beyond

  7. Messy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    A nice way to enter the cell phone industry, since metro is one of the most basic phone companies out there.

    Cons

    unorganized, rude, terrible area, must call them for every single thing

    Advice to Management

    learn how to communicate with your employees

  8. MetroPCS Sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS

    Pros

    Good money, many locations in Florida

    Cons

    If your wasting time you get fired, if you don't sell enough your out no excuses.

  9. Unexperienced management team

    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at MetroPCS full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great employees, not including upper management

    Cons

    Upper management is Unexperienced and only promotions go to people within the "group". All recognition is given to account managers and they have nothing to do with sales excellence.

    Advice to Management

    Enjoy your job while you have it. If someone from corporate who actually knows what their doing would come in and clean house.

  10. MetroPCS in front of lewisville high

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lewisville, TX
    Current Employee - Sales Associate in Lewisville, TX

    I have been working at MetroPCS part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    -The more you sell the more you earn

    Cons

    -Horrible management
    -No training for new employees
    -Expected to learn everything in one week and do not accept mistakes
    -Not a good job for teenagers because they do not care if you have homework
    -Treat female workers with no respect
    -One of the managers is VERY inappropriate, even with customers
    -When I went to get my paycheck for my last week they payed me in cash and deducted $40 for no reason
    -No breaks
    -advised to lie to customers
    -expected to make a sell to every person that walks through the door and get extremely upset if you let one go without them buying something

  11. worst place to work, out of all cellphone stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sacramento, CA
    Current Employee - Sales Associate in Sacramento, CA

    I have been working at MetroPCS full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    worst place to work, out of all cellphone stores

    Cons

    lazy managers, worst customers, dirty place

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