MetroPCS Reviews

Updated September 16, 2014
Updated September 16, 2014
138 Reviews
3.3
138 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetroPCS Chairman, President, and CEO Roger D. Linquist
Roger D. Linquist
69 Ratings

Review Highlights

Pros
  • Great benefits, lots of advancement opportunities (in 13 reviews)

  • The ability to move up into management was definitely there (in 4 reviews)


Cons
  • Upper management not willing to make relevant adjustments to allow innovation (in 9 reviews)

  • We were constantly reminded of the fact that we were working for the "low cost provider," affecting each dollar spent (in 5 reviews)

More Highlights

45 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Exciting Trends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant  in  Hawthorne, NY
    Former Employee - Executive Assistant in Hawthorne, NY

    I worked at MetroPCS full-time for more than 5 years

    Pros

    I learned a lot about the industry. MetroPCS is very innovative and they listen to their employees opinions and ideas about the products and services they want as customers.

    Cons

    Management doesn't always understand the details and process of specific jobs. They should have HR review each jobs to update job criteria and training.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Jacksonville, FL
    Current Employee - Manager in Jacksonville, FL

    I have been working at MetroPCS full-time for more than a year

    Pros

    personal growth , work- life balance, promotions

    Cons

    time-off, customers , training ,

    Advice to ManagementAdvice

    be strict

    Recommends
    Neutral Outlook
  3.  

    Great experience. Friendly environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate  in  Hartford, CT
    Current Employee - Senior Sales Associate in Hartford, CT

    I have been working at MetroPCS full-time for more than a year

    Pros

    Great hourly pay. Fast growth. Opportunity for growth within the company.

    Cons

    Hours vary. Open 7day a week. Schedule varies. Work days are never the same.

    Advice to ManagementAdvice

    Great benefits.Vacation time accumulates with time worked. A lot of great benefits.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Working for MetroPcs has its ups and downs, but overall its a great first job straight out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS

    Pros

    The team building experience.

    Cons

    The customers can get nasty but this is generally a rare occasion.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager (Corporate Store)  in  Miami, FL
    Current Employee - Assistant Store Manager (Corporate Store) in Miami, FL

    I have been working at MetroPCS full-time for more than 8 years

    Pros

    Fun work environment and excellent benefits including healthcare, 401k, stock options.

    Cons

    Not enough room for growth until recent merger.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    The 10 %

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  DFW, TX
    Current Employee - Director in DFW, TX

    I have been working at MetroPCS full-time for more than 8 years

    Pros

    Controlled chaos. Know what you have or at least make others believe.
    No excuses on speed of execution.
    Fantastic business partner in T mobile USA
    First company to launch LTE. First to launch Voice over LTE
    Brilliant, involved Upper Management

    Cons

    Under cost sensitive it is metroPCS
    Breakneck speed 15 new markets in fifteen weeks

    Advice to ManagementAdvice

    In my position I consider it privileged and it will stay that way

    Recommends
    Positive Outlook
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS

    Pros

    great benefits! year end bonuses. great colleagues.

    Cons

    a bit stressful with time constraints. the office location isn't that great.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Manager

    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at MetroPCS full-time for more than 5 years

    Pros

    Your your own boss and leader

    Cons

    Low cost provider which means your doing everything

    Advice to ManagementAdvice

    None

  10.  

    Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS as a contractor for more than a year

    Pros

    very relaxed atmospere working environment

    Cons

    very relaxed atmospere working environment

  11.  

    Telecommunications service provider and cell phone organization with BIG goals and vision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Finance and Operations  in  Alameda, CA
    Former Employee - Director of Finance and Operations in Alameda, CA

    I worked at MetroPCS full-time for more than 3 years

    Pros

    The San Francisco regional office was run like other progressive bay area entities; business casual dress, a few friendly dogs in the office daily, and fun team builders; overall positive, knowledgeable, and professional employees from top to bottom ... although there is a few less than.

    Cons

    During my tenure, there seemed to be an underlying drive to consolidate infrastructure at Corporate [Dallas] that was not spoken of but clearly existed.

    Unfortunately, due to bonus structure, the operational regions seem to be in competition with each other although presented as collaborative by Corporate.

    Advice to ManagementAdvice

    As the acquisition by T-Mobile continues to progress, be forthright with employees who may be in positions considered for consolidation [layoffs] and the timing thereof.

    Recommends
    Positive Outlook
    No opinion of CEO

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