Michaels Stores Reviews

Updated August 27, 2014
Updated August 27, 2014
929 Reviews

2.8
929 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chuck Rubin
130 Ratings

Review Highlights

Pros
  • The employee discount is good, especially the associate appreciation discounts offered seasonally (in 58 reviews)

  • I liked the people I worked with and working around arts and crafts (in 20 reviews)


Cons
  • Even for full-time associates, don't expect 40 hours a week unless it's peak season (in 64 reviews)

  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 64 reviews)

More Highlights

550 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    So much fun, but not realistic with goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CEM
    Current Employee - CEM

    I have been working at Michaels Stores part-time for more than a year

    Pros

    If you are passionate about being creative and love a fast paced environment this is the place for you. It is constantly changing items per season. Lots of artsy things. Generally fun.

    Cons

    They have very unrealistic goals, if its a high volume store it is nearly impossible to get all the work done that is required of you. Really doesn't pay well. They don't give pt employees enough hours so if you have bills to pay not good job for you. Employees need better training.

    Advice to ManagementAdvice

    Have your cooperate team analyze stores by volume and check and see if what your require of employees and management is really able to comply. Otherwise change your requirements or put more people on payroll. Also need a better screening procedure for new hires. employees need better training on merchandise, especially the best selling items.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Customer Experience Manager  in  Tampa, FL
    Current Employee - PT Customer Experience Manager in Tampa, FL

    I have been working at Michaels Stores part-time for more than a year

    Pros

    if you are a hard, dedicated worker, there will be plenty of open doors ahead of you. there's so much to learn with product knowledge and store operations. good benefits for employees. very comfortable, fun and creative working environment! resources for school, adoption assistance, etc..

    Cons

    the pay rates and hours may be considered low for those seeking a busy work schedule, however that changes if you prove to be a value asset to the company, and quickly! unable to continue offering health insurance to part-time employees, but still offers life and vision.

    Advice to ManagementAdvice

    maybe it's just because I think my store is awesome and my superiors have been wonderful mentors, but I am proud to say I work for this company!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    good company bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores full-time

    Pros

    *Benefits
    *Customers
    *Fun place to work when you have good managers

    Cons

    *Bad training program
    *No employee engagement
    *Bad HR

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Front line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Line  in  Jacksonville, FL
    Current Employee - Front Line in Jacksonville, FL

    I have been working at Michaels Stores as a contractor for more than a year

    Pros

    Good company fun to play with crafts

    Cons

    Didnt work with you on work hours

    Advice to ManagementAdvice

    Listen to the co workers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    I like to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stockman  in  Alexandria, VA
    Current Employee - Stockman in Alexandria, VA

    I have been working at Michaels Stores part-time for more than a year

    Pros

    I'm good and work well with others!

    Cons

    I can only limited to a certain amount!

    Advice to ManagementAdvice

    I work well with others.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It is a fun job if you like crafts, but management is not the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Class Instructor  in  Atascocita, TX
    Current Employee - Cashier/Class Instructor in Atascocita, TX

    I have been working at Michaels Stores part-time for more than a year

    Pros

    Being an instructor offers a lot of freedom with scheduleing and also artistic freedom with the class examples is great.

    Cons

    Being a cashier and an instructor means that I earn in two different payroll categories and my check is always missing hours and class tuition bonus money.

    Advice to ManagementAdvice

    Figure out how to correctly do payroll.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Great company to work for in general, but not very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Customer Experience Manager  in  League City, TX
    Current Employee - PT Customer Experience Manager in League City, TX

    I have been working at Michaels Stores part-time for more than a year

    Pros

    Fast-paced environment, the pay, some room to improve, plenty of locations to choose from all over. Laid back company in general. Great benefits.

    Cons

    Management can be really difficult depending on what location you're at. Customers can be really snarky but that's anywhere you go. Hard to move up the ladder sometimes.

    Advice to ManagementAdvice

    Actually work your scheduled shifts. Don't be such a huge hypocrite that your entire store hates you. Corporate should consider some of the best ideas our associates have.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Good coworkers, Micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Replenishment Associate
    Current Employee - Part Time Replenishment Associate

    I have been working at Michaels Stores part-time for less than a year

    Pros

    Starting early in the morning lets me get out and still have the day to get other things done. Enjoy the diversity of co-workers, all good, interesting people. Discount is appreciated.

    Cons

    Micromanagement has unrealistic expectations on how long some tasks take to complete, and they DO allot a certain amount of time for everything. The crew is informed via speaker system that we have X amount of time to complete stocking so 'hurry up'.

    Advice to ManagementAdvice

    I wouldn't want to be you. Training is on the fly, fortunately you employ good crew members who are willing to help new employees assimilate into the culture because the store manager sure didn't. I had to pry basic payroll info from the store management, still after 6 weeks I have no ID badge or time card with my name on it.

    Positive Outlook
    No opinion of CEO
  10.  

    Incredible growth opportunities if you embrace the culture and processes of the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Dallas, TX
    Current Employee - Store Manager in Dallas, TX

    I have been working at Michaels Stores full-time for more than 8 years

    Pros

    Work/life balance, discount, personal growth opportunities, and an unlimited opportunity to inspire customers and associates.

    Cons

    Associate entitlement in the workforce. However, this is not inclusive to Michaels.

    Advice to ManagementAdvice

    Lower our company's debt and explore micro market opportunities.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Plover, WI
    Current Employee - Sales Associate/Cashier in Plover, WI

    I have been working at Michaels Stores part-time for more than a year

    Pros

    I love this company. The job is easy, and the environment is friendly and inviting.

    Cons

    My manager is really hard to get along with. He has his favorites, and I am not one of them. I work hard, but I do not receive any praise from him. He didn't even recognize me after working for 2 years. Also, our email goals are difficult to attain.

    Advice to ManagementAdvice

    One question: Why are we not more sustainable? Could we please recycle our paper waste? I hate throwing ad away, knowing it will go in the landfill. I understand that they are from 30% post-consumer content, but I wish we could do something more to benefit the planet.

    Recommends
    Neutral Outlook
    No opinion of CEO

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