Michaels Stores Reviews

Updated August 26, 2015
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827 Employee Reviews

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  1. Helpful (1)

    Horrible place to be a manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Prospect Heights, IL
    Current Employee - Operations Manager in Prospect Heights, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Michaels Stores (More than a year)

    Pros

    nice discounts if you want them

    Cons

    In just under a year and a half, the store I work in has lost FOUR managers to leaves of absence due to the stress of the job. None returned from their LOA's. That alone says how horrible it is to be a manager. The benefits are a joke. Raises and bonuses are insulting.


  2. Helpful (1)

    ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM
    Current Employee - ASM
    Doesn't Recommend
    Negative Outlook

    I have been working at Michaels Stores full-time (More than a year)

    Pros

    Flexible work hours and fair pay for management

    Cons

    Many meal break violations and poorly managed stores

    Advice to Management

    Hold upper mgt accountable and look into scheduling deeper.


  3. Helpful (2)

    Lack of Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I am not sure that there were any.

    Cons

    Too much work, not enough staff.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Store review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Pearland, TX
    Current Employee - Customer Experience Manager in Pearland, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Michaels Stores (More than 8 years)

    Pros

    The discounts are great and so are the team members.

    Cons

    It is very hard to hold upper management accountable short of them actually committing a crime. I f you are a department manager it is hard to have a work life balance unless you have an amazing store manager. The hours for the holidays are getting longer and you will work on Thanksgiving.


  6. Helpful (1)

    Michaels Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time

    Pros

    Fun environment to work in for a while with many coworkers from various backgrounds. Business is ever changing as well.

    Cons

    Told there is lots of availability for growth, but in reality only certain people are liked and moved around the company


  7. Helpful (1)

    Michaels

    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier
    Doesn't Recommend
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Co-workers are nice and enjoyable to be around with. Easy job, not very hard at all. Schedule is flexible and are pretty nice about time-off.

    Cons

    Email collection is annoying, mostly every customer has already signed up for emails and some don't even want to give theirs out. Low pay and raise. Signs around the store confuse customers about which times are on sale and that causes frustration and irritability for the customers. Not very busy during the summer so once you get done with something you pretty much have to find something else to do.

    Advice to Management

    Everything is not always about emails.


  8. Mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Roanoke, TX
    Current Employee - Manager in Roanoke, TX
    Approves of CEO

    I have been working at Michaels Stores (More than 8 years)

    Pros

    Great team in place to work with

    Cons

    Limited growth opportunities at the corporate office


  9. Ups and downs, Overall pretty good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Cincinnati, OH
    Current Employee - Cashier in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Many of the team members are relatively friendly and I enjoy working around and seeing all the arts and crafts items that come through the store. It has been pretty easy for me to get time off when I need it and hours have been pretty flexible. The employee discount is pretty awesome.

    Cons

    My main gripe with working there so far would have to be with the email collection. Firstly, the pressure they put on us to ask each customer who comes through the line for their email REALLY puts some customers off, and even when someone declines they have given us instructions to further push for the email in certain situations to reach our 'goal' percent email collection. On a personal level, I'm not as socially 'fluent' as some, and my shy demeanor has led to my percentage staying under goal for me despite asking every customer. In every other way I am a hard working, friendly, conscientious worker and I greatly feel that those qualities have been undervalued as they focus on that one negative aspect vs everything else. I even do 'extra' work that other cashiers don't bother with when we are slow. I didn't even get my raise at this last review, and I know in every other way I have been a good worker for them. They simply put too much value on email collection and it has left me feeling undervalued as an employee. There also definitely needs to be more hands on training with new employees/ employees learning new things. There are too many gaps left in learning the ins and outs of the store there.

    Advice to Management

    I know the management at the store directly has no power over the required email collection... but that definitely needs to change. Email collection needs a new system that will put customers off less, and an employee should not be out a raise because of one over valued aspect of a job. There also definitely needs to be a better training system for employees.


  10. Cashier/Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier, Sales Associate in Escondido, CA
    Current Employee - Cashier, Sales Associate in Escondido, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (Less than a year)

    Pros

    Awesome first job, you will definitely gain excellent work experience here. Great place to work at if you actually have an interest in the items they sell. Great discounts.

    Cons

    Understaffed, management changed constantly, schedule and hours mix ups, I know that my part-time coworkers barely had any hours.

    Advice to Management

    constantly understaffed, which for cashiers results in long lines and irritated customers.


  11. Love my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Longview, WA
    Current Employee - Anonymous Employee in Longview, WA
    Recommends
    Positive Outlook

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Great hours, great co workers

    Cons

    training leaves a lot to be desired

    Advice to Management

    Work on the training of new hires and current employees



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