Michaels Stores

  www.michaels.com
  www.michaels.com
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Michaels Stores Reviews

Updated September 21, 2014
Updated September 21, 2014
935 Reviews
2.8
935 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chuck Rubin
139 Ratings

Review Highlights

Pros
  • The employee discount is good, especially the associate appreciation discounts offered seasonally (in 58 reviews)

  • I liked the people I worked with and working around arts and crafts (in 20 reviews)


Cons
  • Even for full-time associates, don't expect 40 hours a week unless it's peak season (in 64 reviews)

  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 64 reviews)

More Highlights

545 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Customer Experience Manager  in  Tampa, FL
    Current Employee - PT Customer Experience Manager in Tampa, FL

    I have been working at Michaels Stores part-time for more than a year

    Pros

    if you are a hard, dedicated worker, there will be plenty of open doors ahead of you. there's so much to learn with product knowledge and store operations. good benefits for employees. very comfortable, fun and creative working environment! resources for school, adoption assistance, etc..

    Cons

    the pay rates and hours may be considered low for those seeking a busy work schedule, however that changes if you prove to be a value asset to the company, and quickly! unable to continue offering health insurance to part-time employees, but still offers life and vision.

    Advice to ManagementAdvice

    maybe it's just because I think my store is awesome and my superiors have been wonderful mentors, but I am proud to say I work for this company!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    good company bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores full-time

    Pros

    *Benefits
    *Customers
    *Fun place to work when you have good managers

    Cons

    *Bad training program
    *No employee engagement
    *Bad HR

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    I like to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stockman  in  Alexandria, VA
    Current Employee - Stockman in Alexandria, VA

    I have been working at Michaels Stores part-time for more than a year

    Pros

    I'm good and work well with others!

    Cons

    I can only limited to a certain amount!

    Advice to ManagementAdvice

    I work well with others.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Good coworkers, Micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Replenishment Associate
    Current Employee - Part Time Replenishment Associate

    I have been working at Michaels Stores part-time for less than a year

    Pros

    Starting early in the morning lets me get out and still have the day to get other things done. Enjoy the diversity of co-workers, all good, interesting people. Discount is appreciated.

    Cons

    Micromanagement has unrealistic expectations on how long some tasks take to complete, and they DO allot a certain amount of time for everything. The crew is informed via speaker system that we have X amount of time to complete stocking so 'hurry up'.

    Advice to ManagementAdvice

    I wouldn't want to be you. Training is on the fly, fortunately you employ good crew members who are willing to help new employees assimilate into the culture because the store manager sure didn't. I had to pry basic payroll info from the store management, still after 6 weeks I have no ID badge or time card with my name on it.

    Positive Outlook
    No opinion of CEO
  6.  

    Incredible growth opportunities if you embrace the culture and processes of the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Dallas, TX
    Current Employee - Store Manager in Dallas, TX

    I have been working at Michaels Stores full-time for more than 8 years

    Pros

    Work/life balance, discount, personal growth opportunities, and an unlimited opportunity to inspire customers and associates.

    Cons

    Associate entitlement in the workforce. However, this is not inclusive to Michaels.

    Advice to ManagementAdvice

    Lower our company's debt and explore micro market opportunities.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    amazing company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Pros

    schedule, salary, leadership, growth opportunities, career development

    Cons

    I like everything about Michaels

  8.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Plover, WI
    Current Employee - Sales Associate/Cashier in Plover, WI

    I have been working at Michaels Stores part-time for more than a year

    Pros

    I love this company. The job is easy, and the environment is friendly and inviting.

    Cons

    My manager is really hard to get along with. He has his favorites, and I am not one of them. I work hard, but I do not receive any praise from him. He didn't even recognize me after working for 2 years. Also, our email goals are difficult to attain.

    Advice to ManagementAdvice

    One question: Why are we not more sustainable? Could we please recycle our paper waste? I hate throwing ad away, knowing it will go in the landfill. I understand that they are from 30% post-consumer content, but I wish we could do something more to benefit the planet.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Minneapolis, MN
    Current Employee - Assistant Manager in Minneapolis, MN

    I have been working at Michaels Stores full-time for more than 3 years

    Pros

    Flexibility, nice co workers, fun atmosphere

    Cons

    Customers thinking we are a hardware store and not supervising their children

    Advice to ManagementAdvice

    Stop asking for the customers email-Every Time they are in. If employee on probation- set clear expectations and an end date. Then allow the employee to have their review-mentoring employees as well

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great co-workers, decent hours and fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Replenishment Associate
    Current Employee - Replenishment Associate

    I have been working at Michaels Stores part-time for less than a year

    Pros

    Employee discount is OK, not as much as other retailers but also better than nothing. After the holidays when seasonal items go on sale, we get a 40% discount plus the sale price, and can choose what we want before the store opens.

    Nice co-workers, everyone is very friendly and understanding/helpful when you make a mistake, especially when you're new. However, there is the one guy/girl you will have a problem with, like any other workplace.

    Rewarding experience, especially for framing and replenishment crew as they can come in to the store and look at/be proud of what they accomplished during the day.

    Management is very nice and understanding, and almost 100% of the time grant you time off requests unless at least 3 other people from your team have also done it, or its peak season like Halloween or Christmas.

    They are VERY flexible with when you can come in, which is a possible reason they have so many employees. Like stated earlier, you are almost guaranteed a day off or will never come in before/after a time you have stated unless they are DESPERATE for people.

    Very nice and easy to use online scheduling system. Changes are made available to view immediately and can be adjusted as many times as needed. All my friends either have to go into work to view/collect the weeks schedule each time there is a change, or get an email EVERY time ANY employee has a schedule change.

    Cons

    No set schedule or hours. Some days I am there for 8, others 4, and a few times only 2 hours. There is never any set schedule, so flexibility is key to this job. They require 14 days notice to have a day off, so you need to make plans with friends way in advance and not assume you will or wont be working certain days.

    The time frame is also not the best. One week you could start shifts at 9am, and the next week it could be 5am. They do try and keep some consistency here though. Replenishment mostly starts at 5 and works until 9am, 11am or 1pm, framers always start at 9 and work until 1:30, when the next framer comes in to close at 9pm. Cashiers always start at 9am also, but they tend to put teenagers on this position so there will be a staff change at 1pm and 5pm. Finally, sales floor members are also 4 hours, and are coming and going throughout the day.

    Hours (again). They also do like to hire too many people or not enough people, making it very hard for everyone to get many hours during the week. However at the 2 locations I worked at, the bosses did play favorites and gave some employees on the same team more than others.

    If you are not a manager of a department or of the whole store, you will not be full time. Ever. The most you will ever work in a week is 25 hours. The benefit package they tell you about is simply an exclusive club for managers and team leaders. However, you aren't missing much.

    Some employees keep to themselves about when they have a problem, and leave it alone for others to find, making double the work. Like if they broke something, or couldn't find the correct home for an item, they just leave in on a random shelf instead of cleaning it or asking for help.

    Advice to ManagementAdvice

    Give current employees more hours instead of constantly hiring new ones. There is literally a new employee every 3-4 weeks.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Bad hours, fun place to work at

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Pros

    Helping customers with their projects, kids club, fun co-workers.

    Cons

    Bad hours, expect too much for minimum wage, sometimes I'll get 4hrs in a week. Customers complain that their isn't enough people on the floor.

    Advice to ManagementAdvice

    Give more hours, have more people on the floor.

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