Mohawk Industries

  www.mohawkind.com
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Mohawk Industries Reviews

Updated Jun 13, 2014
All Employees Current Employees Only

3.0 90 reviews

64% Approve of the CEO

Mohawk Industries Chairman, President, and CEO Jeffrey S. Lorberbaum

Jeffrey S. Lorberbaum

(61 ratings)

51% of employees recommend this company to a friend

Review Highlights

Pros
  • Good Benefits, good people, innovative technology(in 3 reviews)

  • Great people and great products(in 3 reviews)


Cons
  • Upper management needs to interact with employees more to know what's going on(in 6 reviews)

  • Mediocre benefits and pay, nepotism is rampant, long commute if you live in Atlanta(in 3 reviews)

16 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Mohawk is an Old School Company that needs a remake

    Anonymous Employee (Current Employee) Calhoun, GA

    ProsIf you live up in Northwest GA or Dallas, TX this is a pretty good place to work if you're looking for a Corporate jobs. If you live in Atlanta the drive is killer and the pay is not competitive to city jobs.

    Benefits are competitive for Manufacturing Environment but not competitive for Corporate jobs.

    Onsite clinics a plus, but they use them beat you over the head about your health. If you're fat/unhealthy and don't show progress you're going to pay extra for benefits. Cost continually rises.

    ConsCompany leadership can't communicate to employees. PTO is horrible because it's tied to the Manufacturing environment so you have to negotiate at hire. Only 7 paid Holidays because it's tied to the Manufacturing environment.

    They are paternalistic. They don't trust their employees to do much for themselves.

    For the hourly population you really should think about unionizing. If you knew the lengths the company goes to squash your rights to organize, then you'd be very upset. Mohawk needs a union to force change.

    Hourly work is tough hard work and you're only paid similar to Shaw.

    Advice to Senior ManagementMohawk Corporate needs to understand that professionals with the skill set they are looking for don't live in NW GA they live in the metro Atlanta area. Closing the Marietta Office was a BIG mistake. HUGE! You should have expanded it.

    Jeff Lorberbaum should retire and pass the reigns to Chris Wellborn. Jeff you were great for your time but your time has passed. Mohawk is a big company with big problems that aren't going to be fixed by not mowing the lawn at the corporate office or having cheap facilities. Mohawk should be a place people want to work at not a place they want to leave.

    Exempt Employee's benefits should be separated from the hourly population.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Plant Manager

    Plant Manager (Current Employee) Seattle, WA

    ProsGood work environment and company is stable.

    ConsBecause it is a big company any decision to be made requires approval from corporate and it slows down the process.

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A lot of potential but challenged by the totally awful upper management and an incompetent HR group

    Department Manager (Former Employee) Calhoun, GA

    Prossteady paycheck, dedicated and competent workers in the lower ranks,

    ConsSubpar benefits and getting worse.

    Narcissistic upper managers brought in from other companies that have failed because of them. Normally a red flag in the hiring process but when HR function is so weak that is what happens.

    Very few paid holidays, and most of those spend working.

    No work / life balance for some, very good for others.

    Certain people frowned on if they work less than 12 hours a day, while others rarely work more than 8 hours. The same people expected to work 12 hours a day are also on call 24/7/365, while the 8 hours a day workers have no other responsiblity after hours. Others allowed or take it upon themselves to work 4 days a week because they refuse to relocate and want to commute back home on Friday.

    Workers that actually care about the company and truly make a difference are either overlooked or fired, while others that only care about themselves and are not truly making a difference are rewarded.

    Advice to Senior ManagementTake note of the Cons above as this is very demoralizing to your middle managers and below. You have and will continue to lose outstanding performers if you do not wake up and make a change. Take a serious look at your HR department from the top down.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Extreme pressure from management

    Claims Analyst (Current Employee) Dalton, GA

    ProsPay is a ok, but still is not good enough for what you have to go through.
    Good Vacation plan.

    ConsExtreme pressure from management,
    Insurance is no good, they do not want to pay for anything.
    Constantly being told how you are going to lose your job.
    They want to own the employees.
    Management is now making contest to see who is doing the best job.
    The problem is that friend is going against friend to get the most claims.
    Employees stealing other employees work to make it look as if they did more.

    Advice to Senior ManagementLay off the employees. The moral is horrible because of management.

    No, I would not recommend this company to a friend

     

    operator in Glasgow, Virginia

    Anonymous Employee (Current Employee)

    ProsIt's a job an that is about it......it pays the bills

    ConsPay isn't all that great considering the cost of living in this day an time.

    The insurance sucks, deductible is to high, all of the doctors are out of town, so that means you have to drive an hour or more to just go see one. If you leave early to go to the doctor and return to work, low an behold your in trouble, Mohawk counts it against you. If you leave early for a doctors appointment an don't return to work guess what it counts against you. Either way you go, you get in trouble. But what Mohawk doesn't understand with the insurance they gave their employee's you have to go out of town for doctor appointments. An most doctor offices close at 5 o'clock. If an employee has to drive an hour or more they have to leave work early just to get to the appointment. So the choice is the employee's go to the doctor, get in trouble for leaving early an take a chance you might, an I did say might lose your job. I feel sorry for employee's whom have a lot of heath issues or family members that do.

    There is no handbook for Mohawk employee's so that means they can "change the rules" to tailor to the company. How does Mohawk expect their employee's to keep up with all the rule changes without a handbook?

    Advice to Senior ManagementYou better step up to the plate an listen to your employee's more and not hear just what you want to hear. I will tell you what I hear everyday, that you take, take, take from your employee's and change, change, change everything but you don't give nothing back in return and you turn a blind eye to some big problems. Your employee's don't say to much for fear of losing their jobs.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    If you want good benefits, looks elsewhere

    Anonymous Employee (Current Employee)

    ProsPay is decent. Training and education benefits are excellent.

    ConsMedical benefits are now virtually non-existent, yet the upper management are doing very, very well for themselves. No loyalty from the company towards its employees. Very little room for advancement, unless you do a lot of ass-kissing.

    Advice to Senior ManagementStop being greedy and take care of your employees. Taking away our medical benefits is not only unethical, but it's a very poor management decision, as productivity is bound to decrease as your workers become less healthy.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Be carful when looking here for a career...things you must know first.

    Sales, Sales Manager (Former Employee) Bolingbrook, IL

    ProsBig company...largest in Industry...stock seems to do well. I learned very much here, but could be even better...

    ConsIts all about who you kiss up to. Many narcissistic management who will cut you out quickly even if you have been there for a while. Even customers can read through the fake management.
    It's funny that the motivating and truly positive managers get cut out in fear that they may shine above the others who have different ways of managing (narcissistic management). The CEO (owner) Jeff has surrounded himself with these types of managers. Many have busted their butt's for this company making a difference, but then you get fired, because you forgot to invite someone to golf on the company dime. I know many of those managers who behind the scenes of work are pretty normal, but just to put on a show for other fellow managers when in the office in fear of not fitting in and losing their jobs. Many good people have lost their jobs with this company because of this so be aware. Again, you will not move up if you said something that some manager was not happy with, but agreed with you at the time. The TM's who I now deal with as my current vendors will rag on their current managers every time I see them. It's too bad...this company has pushed me to work for myself, because I know what it takes to make things work right after working there...thanks for that

    Advice to Senior ManagementGet off your high horse and believe in your teams. Don't be so fake because people can read through it, but I guess you just follow the leader that Jeff has surrounding himself with. People buy from people they TRUST and LIKE. I guess you will always have to look over your back because your always afraid of losing your job...The customer is most of the time right...remember? I have had Mohawk manager yell at me on the phone and even hang up on me...I guess that's alright?

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Residential Customer Service Review & Supervisors

    Senior Customer Service Representative (Current Employee) Chatsworth, GA

    ProsGood pay...and that's about it.

    Cons-The supervisors in Residential Customer Service are very unorganized. They do not have the ability to voice their opinions for fear of not being approved by a certain group of supervisors.
    -The company claims to give advancements based by performance....not so on this side. It depends on who you are and who you are not friends with...what church you go to. I have been in both Commercial and Residential....when I moved to Residential it was like working for a completely different company. Favoritism plays a big part.
    -The company does not allow customer service to better service the customers. We can not tell them certain things, even if we have them right in front of us. This causes our customers to be upset with us...therefore causing our job to be even more stressful.

    Advice to Senior ManagementFocus on your customers...and your 'lower level' employees. They are what keeps this company going.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Frustrating

    Anonymous Employee (Former Employee) Dalton, GA

    ProsFortune 500 company. Middle management is competent.

    ConsUpper Management is poisonous. The entire flooring industry seems to be shut off from the rest of the world.

    Advice to Senior ManagementUpper Management is the problem. They are not going to change. Just get out.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Ok place to work , but things need to change if the company wants to be around in 15 years.

    Fixer (Current Employee) Chatsworth, GA

    ProsThe pay is good for the area and benefits are ok. The commitment of the employees to one and the other is pretty high as well.

    ConsWhere to start. The condition of the equipment and machinery is very poor. The training of new employee's is inadequate. The upper management communication is non existent, in fact the only time you hear from them is when they are unhappy about something. The thing i hate the most is that most everyone just doesn't have any pride in the work they do anymore.

    Advice to Senior ManagementAsk your hourly workers what is needed to make it a good place to work, and a product to be proud of.

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