Mohawk Industries

  www.mohawkind.com
  www.mohawkind.com

Mohawk Industries Reviews

Updated September 28, 2014
Updated September 28, 2014
106 Reviews
3.4
106 Reviews
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Mohawk Industries Chairman, President, and CEO Jeffrey S. Lorberbaum
Jeffrey S. Lorberbaum
69 Ratings

Review Highlights

Pros
  • They offer good benefits to the employees (in 4 reviews)

  • As one will read in the company overview, Mohawk Industries is a Fortune 500 multinational company and the world's largest flooring manufacturer (in 3 reviews)


Cons
  • Upper management needs to interact with employees more to know what's going on (in 7 reviews)

  • To many meeting in Dalton and Calhoun, so commute is an issue (in 3 reviews)

More Highlights

17 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    High Stress Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Mechanic in Roanoke, AL
    Current Employee - Production Mechanic in Roanoke, AL

    I have been working at Mohawk Industries full-time (more than 8 years)

    Pros

    Most hourly employees are friendly and work well together.

    Cons

    Management wants things done a certain way and in a certain amount of time...that's impossible to do sometimes...they have no idea whats going on on the floor because all they do is sit at a computer all day..employees should have a say in how duties are performed.

    Advice to ManagementAdvice

    Listen to your employees....chances are they more about how to make the job more efficient than you...book smarts doesn't equal common sense.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Mohawk is an Old School Company that needs a remake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Calhoun, GA
    Current Employee - Anonymous Employee in Calhoun, GA

    I have been working at Mohawk Industries full-time (more than 10 years)

    Pros

    If you live up in Northwest GA or Dallas, TX this is a pretty good place to work if you're looking for a Corporate jobs. If you live in Atlanta the drive is killer and the pay is not competitive to city jobs.

    Benefits are competitive for Manufacturing Environment but not competitive for Corporate jobs.

    Onsite clinics a plus, but they use them beat you over the head about your health. If you're fat/unhealthy and don't show progress you're going to pay extra for benefits. Cost continually rises.

    Cons

    Company leadership can't communicate to employees. PTO is horrible because it's tied to the Manufacturing environment so you have to negotiate at hire. Only 7 paid Holidays because it's tied to the Manufacturing environment.

    They are paternalistic. They don't trust their employees to do much for themselves.

    For the hourly population you really should think about unionizing. If you knew the lengths the company goes to squash your rights to organize, then you'd be very upset. Mohawk needs a union to force change.

    Hourly work is tough hard work and you're only paid similar to Shaw.

    Advice to ManagementAdvice

    Mohawk Corporate needs to understand that professionals with the skill set they are looking for don't live in NW GA they live in the metro Atlanta area. Closing the Marietta Office was a BIG mistake. HUGE! You should have expanded it.

    Jeff Lorberbaum should retire and pass the reigns to Chris Wellborn. Jeff you were great for your time but your time has passed. Mohawk is a big company with big problems that aren't going to be fixed by not mowing the lawn at the corporate office or having cheap facilities. Mohawk should be a place people want to work at not a place they want to leave.

    Exempt Employee's benefits should be separated from the hourly population.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Plant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Plant Manager in Seattle, WA
    Current Employee - Plant Manager in Seattle, WA

    I have been working at Mohawk Industries full-time (more than an year)

    Pros

    Good work environment and company is stable.

    Cons

    Because it is a big company any decision to be made requires approval from corporate and it slows down the process.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A lot of potential but challenged by the totally awful upper management and an incompetent HR group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Calhoun, GA
    Former Employee - Department Manager in Calhoun, GA

    I worked at Mohawk Industries full-time (more than 10 years)

    Pros

    steady paycheck, dedicated and competent workers in the lower ranks,

    Cons

    Subpar benefits and getting worse.

    Narcissistic upper managers brought in from other companies that have failed because of them. Normally a red flag in the hiring process but when HR function is so weak that is what happens.

    Very few paid holidays, and most of those spend working.

    No work / life balance for some, very good for others.

    Certain people frowned on if they work less than 12 hours a day, while others rarely work more than 8 hours. The same people expected to work 12 hours a day are also on call 24/7/365, while the 8 hours a day workers have no other responsiblity after hours. Others allowed or take it upon themselves to work 4 days a week because they refuse to relocate and want to commute back home on Friday.

    Workers that actually care about the company and truly make a difference are either overlooked or fired, while others that only care about themselves and are not truly making a difference are rewarded.

    Advice to ManagementAdvice

    Take note of the Cons above as this is very demoralizing to your middle managers and below. You have and will continue to lose outstanding performers if you do not wake up and make a change. Take a serious look at your HR department from the top down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Extreme pressure from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Analyst in Dalton, GA
    Current Employee - Claims Analyst in Dalton, GA

    I have been working at Mohawk Industries full-time (more than 5 years)

    Pros

    Pay is a ok, but still is not good enough for what you have to go through.
    Good Vacation plan.

    Cons

    Extreme pressure from management,
    Insurance is no good, they do not want to pay for anything.
    Constantly being told how you are going to lose your job.
    They want to own the employees.
    Management is now making contest to see who is doing the best job.
    The problem is that friend is going against friend to get the most claims.
    Employees stealing other employees work to make it look as if they did more.

    Advice to ManagementAdvice

    Lay off the employees. The moral is horrible because of management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    operator in Glasgow, Virginia

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mohawk Industries full-time

    Pros

    It's a job an that is about it......it pays the bills

    Cons

    Pay isn't all that great considering the cost of living in this day an time.

    The insurance sucks, deductible is to high, all of the doctors are out of town, so that means you have to drive an hour or more to just go see one. If you leave early to go to the doctor and return to work, low an behold your in trouble, Mohawk counts it against you. If you leave early for a doctors appointment an don't return to work guess what it counts against you. Either way you go, you get in trouble. But what Mohawk doesn't understand with the insurance they gave their employee's you have to go out of town for doctor appointments. An most doctor offices close at 5 o'clock. If an employee has to drive an hour or more they have to leave work early just to get to the appointment. So the choice is the employee's go to the doctor, get in trouble for leaving early an take a chance you might, an I did say might lose your job. I feel sorry for employee's whom have a lot of heath issues or family members that do.

    There is no handbook for Mohawk employee's so that means they can "change the rules" to tailor to the company. How does Mohawk expect their employee's to keep up with all the rule changes without a handbook?

    Advice to ManagementAdvice

    You better step up to the plate an listen to your employee's more and not hear just what you want to hear. I will tell you what I hear everyday, that you take, take, take from your employee's and change, change, change everything but you don't give nothing back in return and you turn a blind eye to some big problems. Your employee's don't say to much for fear of losing their jobs.

    Doesn't Recommend
  8. 1 person found this helpful  

    If you want good benefits, looks elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mohawk Industries full-time

    Pros

    Pay is decent. Training and education benefits are excellent.

    Cons

    Medical benefits are now virtually non-existent, yet the upper management are doing very, very well for themselves. No loyalty from the company towards its employees. Very little room for advancement, unless you do a lot of ass-kissing.

    Advice to ManagementAdvice

    Stop being greedy and take care of your employees. Taking away our medical benefits is not only unethical, but it's a very poor management decision, as productivity is bound to decrease as your workers become less healthy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Be carful when looking here for a career...things you must know first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales, Sales Manager in Bolingbrook, IL
    Former Employee - Sales, Sales Manager in Bolingbrook, IL

    I worked at Mohawk Industries full-time (more than 8 years)

    Pros

    Big company...largest in Industry...stock seems to do well. I learned very much here, but could be even better...

    Cons

    Its all about who you kiss up to. Many narcissistic management who will cut you out quickly even if you have been there for a while. Even customers can read through the fake management.
    It's funny that the motivating and truly positive managers get cut out in fear that they may shine above the others who have different ways of managing (narcissistic management). The CEO (owner) Jeff has surrounded himself with these types of managers. Many have busted their butt's for this company making a difference, but then you get fired, because you forgot to invite someone to golf on the company dime. I know many of those managers who behind the scenes of work are pretty normal, but just to put on a show for other fellow managers when in the office in fear of not fitting in and losing their jobs. Many good people have lost their jobs with this company because of this so be aware. Again, you will not move up if you said something that some manager was not happy with, but agreed with you at the time. The TM's who I now deal with as my current vendors will rag on their current managers every time I see them. It's too bad...this company has pushed me to work for myself, because I know what it takes to make things work right after working there...thanks for that

    Advice to ManagementAdvice

    Get off your high horse and believe in your teams. Don't be so fake because people can read through it, but I guess you just follow the leader that Jeff has surrounding himself with. People buy from people they TRUST and LIKE. I guess you will always have to look over your back because your always afraid of losing your job...The customer is most of the time right...remember? I have had Mohawk manager yell at me on the phone and even hang up on me...I guess that's alright?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Residential Customer Service Review & Supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Chatsworth, GA
    Current Employee - Senior Customer Service Representative in Chatsworth, GA

    I have been working at Mohawk Industries full-time (more than 3 years)

    Pros

    Good pay...and that's about it.

    Cons

    -The supervisors in Residential Customer Service are very unorganized. They do not have the ability to voice their opinions for fear of not being approved by a certain group of supervisors.
    -The company claims to give advancements based by performance....not so on this side. It depends on who you are and who you are not friends with...what church you go to. I have been in both Commercial and Residential....when I moved to Residential it was like working for a completely different company. Favoritism plays a big part.
    -The company does not allow customer service to better service the customers. We can not tell them certain things, even if we have them right in front of us. This causes our customers to be upset with us...therefore causing our job to be even more stressful.

    Advice to ManagementAdvice

    Focus on your customers...and your 'lower level' employees. They are what keeps this company going.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dalton, GA
    Former Employee - Anonymous Employee in Dalton, GA

    I worked at Mohawk Industries full-time (more than 3 years)

    Pros

    Fortune 500 company. Middle management is competent.

    Cons

    Upper Management is poisonous. The entire flooring industry seems to be shut off from the rest of the world.

    Advice to ManagementAdvice

    Upper Management is the problem. They are not going to change. Just get out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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