Molina Healthcare Reviews

Updated August 12, 2015
70 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Molina Healthcare Chairman, President, and CEO; Chairman, Molina Healthcare of California J. Mario Molina
J. Mario Molina
31 Ratings

Pros
  • Pay is decent and benefits aren't bad (in 9 reviews)

  • Good Benefits, good vacation and flexible time (in 14 reviews)

Cons
  • Promises are made for advancement and not kept by upper management (in 12 reviews)

  • Worst work-life balance I've ever had the displeasure to experience (in 6 reviews)

More Pros and Cons

70 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Molina Healthcare

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA
    Recommends
    No opinion of CEO

    Pros

    Great Benefits, competitive salary, business casual

    Cons

    limited communication, alot of change in executive management

    Advice to Management

    More exposure with employees. Monthly manager meetings at Corp.


  2. Helpful (9)

    Work here only until you find something better

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Representative in Bothell, WA
    Current Employee - Member Services Representative in Bothell, WA
    Approves of CEO

    Pros

    Great work environment. People are great to work with. Pay is decent and sometimes potential bonus depending on how the company does financially. Pay raises almost every year.

    Cons

    You have to watch your back. Supervisors and management smile in your face; when you turn around they stab you in the back. They will fire anyone for simply stupid reasons... If management doesn't like you, then you can kiss your job bye bye. They will write you up for anything and everything until they can get you out the door. Some things they write you up for are so simple like talking lto someone around your cubicle while people are on the phone, going over your time when you're supposed to be off. Yes! sometimes people get stuck with customers on the phone, and if a rep is supposed to be off at 4:30 but she's still there at 4:45 on the phone she's going to be talked to and even a write up. Someone has been written up for knitting at her desk when the phones were so slow it was 15 minutes between calls. Supervisor never know about any of the benefits, people have to ask their leads. Their system are out dated compared to their competitors in the health insurance market. Instead of coaching people, they nag at them and make them feel worthless. Sometimes they promote someone just so they can get rid of them. How pathetic is that?

    Advice to Management

    Hire management who actually care about the employees. You know, the employees who help you pockets stay fat, and keep angry customers off your face. People in the front lines serving the most important people to your company. Instead of writing people, why not help them? Train employees so they can do better. You treat your employees just like the members of your plan.


  3. Helpful (7)

    Don't waste your time

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Representative in San Antonio, TX
    Current Employee - Member Services Representative in San Antonio, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    it pays the bills, plus insurance is offered at a decent price.

    Cons

    Management staff is terrible, they keep getting moved around all the time.

    Advice to Management

    Have a goal and stick with it


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    High level of productivity required

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Seattle, WA
    Former Employee - Director in Seattle, WA
    Recommends
    No opinion of CEO

    Pros

    OK Benefits Most peers are very supportive Nice working environment Free parking

    Cons

    Management treat some directors differently than others -some get too much work, some seem to have no work at all.

    Advice to Management

    Focus on homegrowing your staff -


  6. Helpful (8)

    People with integrity either get fired or have moved on.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    No opinion of CEO

    Pros

    Good pay and benefits, great place to meet people and lots of diversity. When I first started there, they had many extra perks for going above and beyond like give cards and a share of the profits but, by the 2nd year, management decided that all that was required was a colored piece of paper with a Dr. Cleo print. I mean, it's kind of degrading giving a grown adult often with children and a morgage the equivalent of a good star.

    Cons

    The incompetent and two faced management. So many of them are simply twits. You ask them a pertainent question and they either will give you some flipant answer to get you off their backs or tell you to look in the guidebook. That's not very effecient when you've got an angry provider on the phone saying they already left messages with the supervisor and have gotten no calls back.

    Advice to Management

    People need concrete bonuses (money talks) If you really care what your employees think, prove it and don't say it then do the opposite or continue the way things have gone. So many amazing people have left and you should know why. This is a great idea of a company and now its at risk of falling to crap.


  7. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Representative in Long Beach, CA
    Current Employee - Member Services Representative in Long Beach, CA
    Recommends
    Positive Outlook

    I have been working at Molina Healthcare full-time (More than a year)

    Pros

    Good pay. Good people, Flexible schedule and great benefits

    Cons

    Too many employees so it might get a little hard to get managers attention on certain issues


  8. Helpful (3)

    Some really great people work for Molina, but there are problems at the management level.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager IT in Long Beach, CA
    Current Employee - Manager IT in Long Beach, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Molina Healthcare full-time (More than 3 years)

    Pros

    Some really great people work for Molina. It is a great place to work when everyone is working together and tasks don't get bogged down in department politics.

    Cons

    Company talks about work and life balance but sr managers don't practice it, because they let the workload increase without trying to increase staff. Also, accountability is not consistent across the company. Some groups are very accountable and responsive and others are not. This results in the groups where accountability is expected taking on more of the work. There is also a lot of politics. At higher management levels. The IT staff does not respect the state sites, and does not communicate with them on changes.

    Advice to Management

    Improve accountability across all it groups. Implement ITIL processes instead f just taking about it, and learn to meet the needs of your state sites, rather than always try to dictate to them.


  9. Helpful (2)

    Great Pay but the Executives Have No Compassion or Communicate Well.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Representative in Long Beach, CA
    Former Employee - Provider Representative in Long Beach, CA

    I worked at Molina Healthcare full-time (Less than a year)

    Pros

    The pay and benefits were great as I'd stated.

    Cons

    I was asked to resign due to an illness while at work.

    Advice to Management

    Have a little compassion, manage and treat employees as individuals.


  10. Helpful (1)

    Great experience to move on to better things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Positive Outlook

    I worked at Molina Healthcare full-time (More than 5 years)

    Pros

    Great place to gain experience to go elsewhere to get a market value salary.

    Cons

    Senior Management does not plan ahead well. Lots of last minute scrambling for something that had months or weeks to prepare for . If you like constant firefighting this is the job for you. No clear career paths. Salaries not competitive unless you leave and come back. A lot of promises are made for better pay and a career path but don't happen on merit alone. You have to be friends with the right people and for someone chained to a desk or not able to attend meetings with higher level staff, this does not happen

    Advice to Management

    Plan ahead better to reduce the highly stressful environment which could be avoided. Also, develop your current staff for advancement instead of forcing them to leave the company to get ahead.


  11. Molina

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Growth throughout the U.S.

    Cons

    Growth throughout the U.S., frantic pace.



Showing 70 of 314 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.