Mom365

  www.mom365.com
  www.mom365.com

Mom365 Reviews

Updated November 15, 2014
Updated November 15, 2014
117 Reviews
2.9
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mom365 CEO Gerry Murphy
Gerry Murphy
1 Rating

Review Highlights

Pros
  • The opportunity to work with babies and their families is awesome (in 3 reviews)

  • Great environment if you like to work independently (in 4 reviews)


Cons
  • Districts are too large- needs to be cut back to allow district manager to become more effective (in 7 reviews)

  • Really unreliable hours, your time at work depends on how many babies were born, and that could be 0 on some days (in 3 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    One month with the company, and it has not been the best. But it is the job I have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baby Photographer in Baldwin Park, CA
    Current Employee - Baby Photographer in Baldwin Park, CA

    I have been working at Mom365 part-time (less than an year)

    Pros

    You get to see babies while working, provide new parents with beautiful pictures.

    Cons

    If something happens to the computers you have to figure a way out on your own. Sometimes their may not be a lot of babies, and you do not always sell. Sometimes you go to work, and leave in less than two hours. Pay is either hourly or commission not both.

    Advice to ManagementAdvice

    Maybe raise a bit more for new hires.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    It could have been a fantastic job, but it wasn't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newborn Photographer in Houston, TX
    Former Employee - Newborn Photographer in Houston, TX

    I worked at Mom365 full-time (more than an year)

    Pros

    I really enjoyed photographing baby and being able to interact with the families.

    Cons

    I worked in a VERY busy hospital and there are suppose to be 2 photographers working at all times. 70% of the time, the 2nd photographer does not show up and I am left by myself to handle the hospital. Since this is a purely commission based job, this could be a really good thing (more sales, more money!). The problem is, it was impossible to reach all of the mom's in a given day. Sometimes I can roll them over for the morning, but this just added to the vicious cycle of never being able to finish. Usually, this is something I would be able to handle, especially if the money was there. The problem was, the hospital I worked at was for a very LOW INCOME area. Most families did not buy pictures even if they wanted to because they just didn't have the money. I've had people run around trying to find enough change within a group of family members to buy the cheapest item I had in the catalog. I was able to make a decent amount of money since there were so many babies to photograph. Then... the company decided to give away 1 free photo to try and promote more families at least do the free photo shoot (as if I was sitting around twiddling my thumbs not having enough babies to photograph!). This was what broke me. I couldn't keep up with the demand, we weren't getting more photographers to help cover the rooms, and since they're getting a free photo, sales dropped dramatically. I was constantly getting hounded my district manager that I couldn't leave until all babies have been photographed. Coming in at 7 am and leaving at 7-8 pm 5 days a week with terrible payouts was really just too much for me.

    Advice to ManagementAdvice

    It would have been nice if the managers actually showed that they cared. I'd call them when the other photographer didn't show up and I needed help but it would go straight to voice mail. I never got my calls returned. I just had to fend for myself. I only got a call when I was being yelled at for not finishing all of the rooms.

  3. 1 person found this helpful  

    It's okay. It's a sales job....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Newborn Photographer in Fort Lauderdale, FL
    Current Employee - Newborn Photographer in Fort Lauderdale, FL

    I have been working at Mom365 part-time (less than an year)

    Pros

    The babies!!! You witness parents viewing pictures of their newborn for the first time. If you are assigned a hospital in a affluent area, you can actually make a decent pay. Great hours. My Manager is a great support system. Make sure you are knowledgable of the products to custom tailor packages to families. They rolled out a new program where you can offer a free 8x10. It allows you the leverage to be allow to enter the room to photograph. Great environment if you like to work independently.

    Cons

    The pay depends on what hospital you work. If you work in an area that is "income challenged", you will find it difficult to make more money.

    Advice to ManagementAdvice

    Consider revamping the pay structure for low,income areas.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Bad pay structure, very unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newborn Photographer
    Former Employee - Newborn Photographer

    I worked at Mom365 part-time (less than an year)

    Pros

    Work schedule can be pretty flexible, able to work independently on majority of shifts. The opportunity to work with babies and their families is awesome.

    Cons

    Pay structure SUCKS. They start you off at a higher rate for a 30 day period (in my experience, they technically applied that, but only really started me 15 days INTO that 30 day period, without prior notice).
    Extremely unorganized. I was not even trained properly, and was already on the official schedule after only 2 days of training (when in reality it's about a week).
    Depending on the region you work on, the product is way overpriced, especially if you are working at a county hospital, some families do not have the resources to spare and can be hard to sell so you get stuck on the fallback rate (minimum wage).

    Advice to ManagementAdvice

    Instead of calling everybody out, try to spend some time on the floor to create realistic, attainable goals for each hospital and their respective demographic. Review pay structure, COMMUNICATE fine print to employee before proceeding with outdated practices.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good working conditions, low pay for long hours.

    Current Employee - Newborn Photographer
    Current Employee - Newborn Photographer

    I have been working at Mom365 part-time (more than 3 years)

    Pros

    I love working with the newborn babies and parents. It is hard to be in a bad mood with so much joy involved.

    Cons

    Commission with a fall back hourly rate. Long hours with low pay. Too many packages, clients have too many things to choose from.

    Advice to ManagementAdvice

    Better pay rate for photographers. Less packages, there are too many options.

  7. 4 people found this helpful  

    Good job, but drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Newborn Photographer
    Current Employee - Newborn Photographer

    I have been working at Mom365 part-time (more than 3 years)

    Pros

    Fun working with newborns and parents in a setting in which you essentially get to go in, do your job, and leave when the work is done. many times you get to work with really fun, cool parents, and photograph beautiful babies!

    Cons

    How well you do depends on which hospital you are working at, no matter to your skills. If you are in a better neighborhood, with higher income families, and a busy hospital, chances are you will do well. $15-30/hour. If you are in a lower income neighborhood, $9-15/hour. It is much harder to sell, and make a good hourly based on commissions. If they don't have the money, or a credit card, the order won't get placed. Chances are slim that they will get placed at home either. Each hospital is different as well, some are more stringent, others more easy going, and that will affect your work day as well. it can be challenging as well to get time off. This depends on the team you are working with. Some people are willing to cover in illness/vacation, with the understanding that it will be reciprocal. Some don't. If you cannot find coverage, you have to go in. Your DM will not just cover the shift for you. It is your responsibility to find coverage. Your workday is based on how many babies were born the day before. Could be 3, could be 18. Generally, a busy day takes you until 3pm, if your have a good rhythm to your day. Early is 11pm. Crazy long day might be 5pm. That is not the norm, generally speaking.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great experience photographing baby and mom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newborn Photographer/Field Trainer in Mineola, NY
    Former Employee - Newborn Photographer/Field Trainer in Mineola, NY

    I worked at Mom365 part-time (more than an year)

    Pros

    If you love babies and photography this is a great part-time job.

    Cons

    Commission only. District Manager expects you to return emails to team and trainers off the clock, at home. If there are no babies to be photographed on your scheduled shift you will not make money on that day. If you are legitimately ill, and do your best to get a teammate to cover your shift, But cannot, the District Manager will demand you go into the hospital to work your shift and photograph the new born babies.

    Advice to ManagementAdvice

    Being a bully is not a characteristic of great leadership skills. If an employee is legitimately ill they should not be forced to work their shift and contaminate a new born baby (and the mother). An hourly wage should be enforced along with commission to cover slow shifts and working after hours returning emails and submitting reports.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Photographer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newborn Photographer in Tampa, FL
    Former Employee - Newborn Photographer in Tampa, FL

    I worked at Mom365 full-time (more than 3 years)

    Pros

    Flexible scheduling, meeting new people all the time, working with babies

    Cons

    Working in hospital environment can be challenging. Low pay. more about sales less about pictures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good work but stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Photographer in Trenton, NJ
    Former Employee - Photographer in Trenton, NJ

    I worked at Mom365 full-time (more than an year)

    Pros

    You do receive good equipment to work with. The commission for selling extra sessions is good. Someone schedules your sessions for you and sends you the schedule every night. Schedulers were always great to work with.

    Cons

    They ask that you try to sell extra sessions to every customer you go to--however, you are there doing a free session for the customer. More than half of the customers refuse the extra sessions saying it's too expensive or they want to see how the photos come out first. My job was to photograph and try my best to offer the sessions--but I was fired for not selling enough of them. I found that highly unfair. I was always highly requested and voted "best photographs" at the weekly meetings by other coworkers. Guess that wasn't enough.

    Advice to ManagementAdvice

    I suggest better training, more understanding when you can't make people buy the extra sessions, and maybe updating your equipment.

    Recommends
    Neutral Outlook
  11. 2 people found this helpful  

    This could have been a great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newborn Photographer in Philadelphia, PA
    Former Employee - Newborn Photographer in Philadelphia, PA

    I worked at Mom365 part-time (more than an year)

    Pros

    Delightful time photographing newborns and talking with patients. I had very few bad customer experiences.
    Freedom in schedule.
    The new CEO seems to be taking the company in a better direction and is willing to listen to the workers.

    Cons

    Because my hospital was in the inner city it was very hard to get commissions. Moms filling out WIC forms rarely have the money to buy a $250 photo package. The fixed style of getting sales was almost impossible to follow due to the parents I was meeting.
    I also had issues because my particular boss (who has since been removed) refused to listen to us when we gave her ideas about how to approach things differently or how to get more work done.

    Advice to ManagementAdvice

    Tweak your business model when placing photographers in hospitals with low income patients. Perhaps create some photo packages that are more affordable. In hospitals with high birth rates put 2 cameras in the hospital to handle the heavy workload. We were always losing money because we couldn't do all of the appointments. Also, train people a bit more extensively. I didn't receive proper training until I'd been there nearly a year.

    Neutral Outlook
    Approves of CEO

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