MoneyGram International

  www.moneygram.com
  www.moneygram.com
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MoneyGram International Reviews

Updated September 19, 2014
Updated September 19, 2014
94 Reviews
2.5
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
50 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • Lots of politics within the company (in 4 reviews)

  • Senior management inexperienced about the industry (in 5 reviews)

More Highlights

65 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Pros

    good company
    good environment
    Good employees
    Easily move up

    Cons

    good company
    good environment
    Good employees
    Easily move up

  2.  

    Ok company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MKT  in  Dallas, TX
    Current Employee - MKT in Dallas, TX

    I have been working at MoneyGram International full-time for more than a year

    Pros

    Easy going management (at least mine), Work schedule,

    Cons

    No Training at all, upper management dont even look at the regular employees. Every department tries to sabotage the other. Be ready to work with VPS that really dont know what they are doing.
    New employees come and leave pretty quickly.

    Advice to ManagementAdvice

    Management should listen to the Professionals they hire. Company lets some VPS spend all the money on products that dont offer no returns.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Was a great place to work until layoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Improvements  in  Lakewood, CO
    Current Employee - Process Improvements in Lakewood, CO

    I have been working at MoneyGram International full-time for more than 5 years

    Pros

    The people are AMAZING. You really bond with your co-workers. There's ampule opportunity to be promoted. Good work is generally recognized.

    Cons

    Layoff. Lots of drama. Gossip. Young people. High School-ish.

    Advice to ManagementAdvice

    Outsourcing isn't wise for a call center. Customer's can sense when they're speaking to a foreigner and many customers request American reps.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Challenging and interestin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Off Phone Personnel  in  Lakewood, CO
    Current Employee - Off Phone Personnel in Lakewood, CO

    I have been working at MoneyGram International full-time for more than 5 years

    Pros

    My co-workers and the amount of PTO. Flexibility in my schedule and very understanding boss.

    Cons

    They don't invest in their employees. We do not get any additional professional training.

    Advice to ManagementAdvice

    Just be aware that your talent is being shoved out the door.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Lack of labor resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at MoneyGram International full-time for more than 8 years

    Pros

    Great people for the most part

    Cons

    Zero time for any personal life.

    Advice to ManagementAdvice

    Dallas is not ground zero for talent

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Blinding management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    Work and life is some like balance. That's all. No other benefits. No chance to improve yourself in this company.

    Cons

    Management have no direction. No one have responsible for things. Only the one kiss the manager butt could get promotion

    Advice to ManagementAdvice

    Step down now

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Overpromised, under deliver and can't stop tripping over themselves...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time for more than 5 years

    Pros

    Pay is competitive for my level...Work is something interesting and challenging.

    Cons

    In-fighting between the business and IT. No communication within the IT org among the execs - seriously, they sit on the same floor in the same building but they don't communicate. The politicking is horrendous. It is like being in Washington DC.

    Advice to ManagementAdvice

    If you had to send a business analyst to one of your sites to ask why people are leaving....wow. Minds are blown all over the place...really?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    MGI SUCKS TOO MANY POLITICS AND RACIST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst  in  Frisco, TX
    Current Employee - Compliance Analyst in Frisco, TX

    I have been working at MoneyGram International as a contractor for more than a year

    Pros

    Hmmm can't think of any

    Cons

    Managers never hold anyone accountable and tends to fire a lot of people of color although they are the ones doing the majority of the work... If you want to get promoted good luck if you are not kissing upper-management butt... Trainers suck and tend to have less experienced then 85% of employees.. The company continues hiring individuals who have no experience in the role they are doing and thus making FTE pick up the slack.... Management continues to develop so called tools that help employees but only slows us down... Company is just bad what else can I say... Nobody respects management

    Advice to ManagementAdvice

    Stop picking favorites and do your damn job. Fire the correct individuals and promote the workers busting their butt and doing the job correctly. Why have team leads if they are idiots. Also learn to be managers and manage. Most the time managers tend to look down on hard working employees who put in the hours but they have other employees who walk around gossip and talk for hours at their desk and they still have their job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst  in  Saint Louis Park, MN
    Current Employee - IT Analyst in Saint Louis Park, MN

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    Nothing that I could think of.

    Cons

    1) Always change in the management
    2) The leadership team never works hard and is not working towards adding value to the company. They always think about their personal gains.
    3) The leaders form a cozy club. They provide new career opportunities, promotion and pay rise among themselves.

    Advice to ManagementAdvice

    Please hire and respect good resources. Without good resources no company will survive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Embattled Company with too many ongoing corporate risks and overstretched management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Counsel  in  Dallas, TX
    Current Employee - Corporate Counsel in Dallas, TX

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    Dynamic industry with lots of potential, especially for a 2nd player to a much larger leader.

    Cons

    Management is unprepared to lead company strategy and employees, proven by many of my colleagues leaving, many shareholder lawsuits, $100 mil fine, DOJ Monitor for 5 years, over-reliance on WalMart, disbanding of departments with no consideration for employees....

    Advice to ManagementAdvice

    Reconsider the quality of the team and the way it approaches business on all scales, not just patching up symptoms.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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