MoneyGram International

  www.moneygram.com
  www.moneygram.com
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MoneyGram International Reviews

Updated July 24, 2014
Updated July 24, 2014
92 Reviews
2.5
92 Reviews
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MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
49 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • Lots of politics within the company (in 4 reviews)

  • Senior management inexperienced about the industry (in 5 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Overpromised, under deliver and can't stop tripping over themselves...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time for more than 5 years

    Pros

    Pay is competitive for my level...Work is something interesting and challenging.

    Cons

    In-fighting between the business and IT. No communication within the IT org among the execs - seriously, they sit on the same floor in the same building but they don't communicate. The politicking is horrendous. It is like being in Washington DC.

    Advice to ManagementAdvice

    If you had to send a business analyst to one of your sites to ask why people are leaving....wow. Minds are blown all over the place...really?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    MGI SUCKS TOO MANY POLITICS AND RACIST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst  in  Frisco, TX
    Current Employee - Compliance Analyst in Frisco, TX

    I have been working at MoneyGram International as a contractor for more than a year

    Pros

    Hmmm can't think of any

    Cons

    Managers never hold anyone accountable and tends to fire a lot of people of color although they are the ones doing the majority of the work... If you want to get promoted good luck if you are not kissing upper-management butt... Trainers suck and tend to have less experienced then 85% of employees.. The company continues hiring individuals who have no experience in the role they are doing and thus making FTE pick up the slack.... Management continues to develop so called tools that help employees but only slows us down... Company is just bad what else can I say... Nobody respects management

    Advice to ManagementAdvice

    Stop picking favorites and do your damn job. Fire the correct individuals and promote the workers busting their butt and doing the job correctly. Why have team leads if they are idiots. Also learn to be managers and manage. Most the time managers tend to look down on hard working employees who put in the hours but they have other employees who walk around gossip and talk for hours at their desk and they still have their job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst  in  Saint Louis Park, MN
    Current Employee - IT Analyst in Saint Louis Park, MN

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    Nothing that I could think of.

    Cons

    1) Always change in the management
    2) The leadership team never works hard and is not working towards adding value to the company. They always think about their personal gains.
    3) The leaders form a cozy club. They provide new career opportunities, promotion and pay rise among themselves.

    Advice to ManagementAdvice

    Please hire and respect good resources. Without good resources no company will survive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    The Management is not interested in their employees at all. If you have any question, idea, issue they do not want it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at MoneyGram International full-time for more than 10 years

    Pros

    Vacation, a lot when you first start.

    Cons

    No leadership, No communication, No flexibility, No employee interest, a lot of "leadership" talking behind employees backs with other employees and promotions are given to cover quota not filling with employee's by qualifications.

    Advice to ManagementAdvice

    Start listening to your employees. The ones who do the day to day are the ones you should be getting advice from. Be more involved in their personal lives you have a lot of good people who have everyday issues just like you do but because they are not at your level they do not have the flexibility you do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    It's all about MoneyGram

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at MoneyGram International full-time for more than 8 years

    Pros

    The people in the trenches are great, hard-working, smart, innovative, adaptable, etc. There is a strong work ethic, and in the 'right' department, you will find a work family.

    Cons

    Salaried employees will find they are on call 24/7. The company is filled with many new employees or even long-term employees who never received proper training and thereby suck the life out of anyone with any knowledge of how the business actually works or how to resolve complex issues. MoneyGram does not care about or value its employees as a whole.

    Advice to ManagementAdvice

    Shipping all the operations jobs overseas won't work well and dangling the 'promise' of a nice little package (so the current employees will stay to train their replacements) at the end without actually inking the deal is not conducive to a collaborative, effective environment and transition. The learning curve is vertical.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    The promise of investing in your career is a pipe dream. Outsourcing to India is wide spread and increasing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Saint Louis Park, MN
    Current Employee - Software Engineer in Saint Louis Park, MN

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    Like the airline management team that decided to save $2 million annually by reducing the number of tomatoes in salads, the mgmt team at MoneyGram continues to reduce and cut benefits. If you enjoy India contractors talking in Hindustani (or one of the other 22 regional India languages) constantly around you when you are trying to work, then MoneyGram is the place for you.

    Cons

    Management says they care about their employees while their actions are completely opposite. More FTE jobs being outsourced in the name of increasing shareholder value. Work environment is set up so terribly it's nearly impossible to focus and get any work done.

    Advice to ManagementAdvice

    All suggestions to management are ignored, so why bother?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Compliance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Pros

    its a decent company, but that is sadly the best thing

    Cons

    DO NOT WASTE YOUR TIME.... Employees and managers are bad

    Advice to ManagementAdvice

    know what you are doing and hire more non lazy people...... Management need more training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    cost cutting is decimating customer service and innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lakewood, CO
    Current Employee - Anonymous Employee in Lakewood, CO

    I have been working at MoneyGram International full-time for more than 8 years

    Pros

    Some really great people, if you get the right manager, it's better. Depending on the manager and the position, some people get some flexibility with work hours.

    Cons

    narrow focus, short sighted, high turnover. Too many chiefs, not enough Indians. narrow focus on numbers means the company is losing sight to longer term goals and aspirations. Actually, I don't think the company has aspirations. Right now, it's only about survival. Day to day survival.

    Advice to ManagementAdvice

    Narrow the distance from top to bottom. Too many chiefs, not enough Indians. Stop hiring at the top until you have filled positions at the middle and bottom.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Don't waste your time or get your hopes up about this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Control Analyst  in  Minneapolis, MN
    Current Employee - Systems Control Analyst in Minneapolis, MN

    I have been working at MoneyGram International full-time for more than 3 years

    Pros

    - Nice People at Middle Management and Down

    Cons

    - Hiring Practices are sketchy
    - They will string you along with hiring and promotions and then turn you down
    - No one in Management can make a decision by themselves.
    We had one person meet with 13-15 people and she didn't get the job because she couldn't impress an administrative assistant. The job was in IT. That is ridiculous.

    Advice to ManagementAdvice

    Your IT department should no answer to anyone other that IT and the CEO. If you hire and promote by committee then you are robbing yourself of good people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not a forward thinking company, always two steps behind.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Fraud Analyst  in  Lakewood, CO
    Current Employee - Fraud Analyst in Lakewood, CO

    I have been working at MoneyGram International

    Pros

    I enjoyed my co wokers and modern buildings. They also offered fitness centers and for employees.

    Cons

    poor communication with employees. No advancement opportunintes. They do not listen to the voice of employee well. Invest in employees.

    Advice to ManagementAdvice

    Listen to employee and offer more advancement opportunites. Invest to techolongly fpr the organzation. not only for Sales group but for operations of the company. No manual reporting.

    Doesn't Recommend
    No opinion of CEO

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