MoneyGram International

  www.moneygram.com
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MoneyGram International Reviews

Updated Jun 5, 2014

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All Employees Current Employees Only

2.7 85 reviews

47% Approve of the CEO

MoneyGram International Chairman & CEO Pamela H. Patsley

Pamela H. Patsley

(43 ratings)

32% of employees recommend this company to a friend

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment(in 6 reviews)

  • Most of my co-workers were great team players and really good people(in 5 reviews)


Cons
  • Lots of politics within the company(in 4 reviews)

  • Senior management inexperienced about the industry(in 5 reviews)

22 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Embattled Company with too many ongoing corporate risks and overstretched management

    Corporate Counsel (Current Employee) Dallas, TX

    ProsDynamic industry with lots of potential, especially for a 2nd player to a much larger leader.

    ConsManagement is unprepared to lead company strategy and employees, proven by many of my colleagues leaving, many shareholder lawsuits, $100 mil fine, DOJ Monitor for 5 years, over-reliance on WalMart, disbanding of departments with no consideration for employees....

    Advice to Senior ManagementReconsider the quality of the team and the way it approaches business on all scales, not just patching up symptoms.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    2 people found this helpful  

    Dysfunctional, Archaic Culture, Little Direction

    IT (Former Employee) Dallas, TX

    ProsThere are some nice people,

    ConsThis has to be one of the most archaic cultures you will find. If you want long hours, below market compensation, only 6 paid holidays and poor, indecisive, but secretive elitist management, then this is the place for you. Consider working there at your own risk. It will seem fine going in, but you will quickly question your decision. They are hiring because the turnover is high and their compensation is below market for nearly all of their roles. I was in IT and I saw and heard how disgruntled the full-time workers were throughout the company with salary, benefits and the micromanaging culture. Also, the Wal-Mart impact is bigger than what they are telling everyone. They are going to layoff and outsource jobs soon.

    Advice to Senior ManagementNot sure what you can tell people who get paid a ton of money and won't listen or pay attention to what they see, namely the high turnover.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    2 people found this helpful  

    Cost cutting - To what end

    Technical Support (Current Employee) Brooklyn Center, MN

    ProsOverall, the co-workers I deal with are great. My supervisors over the last 10+ years have been pretty good. Benefits are not bad.

    ConsBenefits have steadily eroded since I joined. Less vacation time. Higher premiums for Insurance. Fewer opportunities. Fewer paid holidays.

    Morale is horrible throughout the company.

    Information is sketchy and rumors spread like wildfire.

    Weak executive leadership that is absolutely horrible at communicating with customers or employees.

    Lack of direction. Trying to react to market with "me too" solutions. No innovation.

    Outmoded systems.

    Total lack of respect for front-line employees.

    Advice to Senior ManagementGet a clue. Quit thinking about your next bonus and the next quarter. Maybe it is time to think long - term strategy. This is a business that will likely boom as more and more people in the US are forced away from the traditional banking system. But you won't be part of it if you lose your biggest and best customers today.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Global fast paced atmosphere

    Accountant II (Current Employee) Minneapolis, MN

    ProsThere are a lot of projects going on; it is easy to get involved in

    ConsDisconnect between systems and reporting

    Advice to Senior ManagementCommunication is key

    Yes, I would recommend this company to a friend

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    bad place work

    Anonymous Employee (Current Employee)

    Prosbenefit ony. but no longer available

    Conslow pay. center is closing. co workers low wrok ethic

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Overall a decent company to work for in the last few year it has taken a turn towards moving jobs overseas.

    Workforce Analyst (Current Employee) Lakewood, CO

    ProsPay is good for the area and competitive

    Consoutsourcing majority of US jobs

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Rug pulled out from underneath

    Project Manager (Current Employee) Minneapolis, MN

    ProsAwesome project teams and dedication to get the job done! Lots of camaraderie amongst technical teams. Can be a fun place to work.

    ConsThird iteration of PMO Senior Management. Mid level management is volatile with high turn over and new managers don't fully understand the business when advised of technical challenges.

    Senior management impose new role standards with no consideration of past valued efforts from IT professionals.

    To much heroics with bi-monthly core release and then infrastructure release the next month. Back to back releases puts considerable amount of pressure on the technical teams. Seldom, any documentation of technical processes, and high SME resignations leave a substantial knowledge gap.

    Impose unrealistic project management framework processes on projects already executing.

    Advice to Senior ManagementGrandfather projects from processes to avoid undue burden.

    Consider giving the veterans the benefit of the doubt especially if they stick around in good faith. There is something to be said about not bailing ship.

    Mid-level management cannot be telling IT professionals they are invaluable and then give them low complexity assignments when they are capable of much more. That is insulting their intelligence and experience.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    good company ran into tough economy

    Anonymous Employee (Former Employee)

    Prosgenerally really great people, very nice

    Consmoney-focused and not value focused

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Former Employee

    Finance (Former Employee) Dallas, TX

    ProsAverage benefits and compensation, nice building.

    ConsMGI needs very long to go, before to call itsel as "international company" , the management act and think like a local small business, they are lack of communication, there is no accountabilty whatsoever. It is a company where projects are no well planned from one year to another like mature companies do.......they are coming from the sky with the approval of the CEO and it is a caos because the company does not have enough employees and system to really be efficient to implement this projects.

    Advice to Senior ManagementThey need to have a solid Blueprint to leadership..........and the CEO and her staff should focus on how tho change the company in a successful manner. Many people resign just out of a tremendous frustation.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    The Blind Leading the Blind

    Senior Compliance Analyst (Former Employee) Frisco, TX

    ProsPotential good work and interesting career.

    ConsCompany is clueless and not serious about retaining good talent.
    Departments operate without any symbiosis.
    Junior management think they are better than their workers but they themselves are like the grunts for senior management.
    Lax atmosphere and no sense of direction or vision.

    Advice to Senior ManagementYou need serious outside help to straighten out the internal mess.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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