MoneyGram International Reviews

Updated July 27, 2015
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2.0
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Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
18 Ratings

Pros
  • There is definitely a good work-life balance in the company due to the fact that people are not engaged so most of the employees are working 9 to 17 (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)

Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Lack of consistent message from upper management (in 8 reviews)

More Pros and Cons

41 Employee Reviews

Sort: Popular Rating Date
  1. Not commited to its employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Technician in Dallas, TX
    Former Employee - Technical Support Technician in Dallas, TX

    I worked at MoneyGram International (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It was a job where I could support my family with decent health benefits. I met some good people.

    Cons

    MoneyGram does not care about its employees. They will work you to death with very little recognition or compensation unless you are in higher management. They will squeeze everything they can out of you and give you back very little.

    Advice to Management

    Keep up the good work!


  2. Helpful (2)

    System Support Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Control Analyst in Minneapolis, MN
    Former Employee - Systems Control Analyst in Minneapolis, MN

    I worked at MoneyGram International full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is opportunity to learn new things, especially pre 2009.

    Cons

    Mass confusion. Lack of direction. Constantly thickening layers of management without apparent purpose.

    Advice to Management

    I think it is beyond repair.


  3. Helpful (1)

    I worked at MoneyGram for a little over 3 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Diverse workforce and Global presence allows for a wonderful opportunity to learn about many cultures and countries.

    Cons

    It's clear the executive team is solely focused on personal financial gain rather than the company's future.

    Advice to Management

    Move on


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Operations Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst II in New Prague, MN
    Former Employee - Operations Analyst II in New Prague, MN

    I worked at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, Flexible hours, great team

    Cons

    High employee turnover. Poor executive decisions. Layoffs , offshoring many roles. Huge disconnect between working class and executives. Most corporate decisions appear to be financial jerk reactions and seldom have clear long term operational logic. They proverbially chop off hand to stop the pain of a sliver in a finger.

    Advice to Management

    get the full picture before taking action,

    MoneyGram International Response

    Jul 2, 2015 – Talent Acquisition Manager

    Thank you for your review. Our employees are very valuable to us here at MoneyGram, and we're always looking to make improvements as a company and as an employer.


  6. Helpful (1)

    Business struggles during potential acquisition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal Counsel in Dallas, TX
    Current Employee - Legal Counsel in Dallas, TX

    I have been working at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Exciting projects always. Prospects of being acquired by large competitor has brought tons of additional work to clean up files, claims, lawsuits,... everything,

    Cons

    Business very competitive with cheaper online services and WalMart brand services.

    Advice to Management

    Cut back the fat, close the acquisition asap so there is less market competition or antitrust claims (minimize competitive markets); connect better with customers, more aggressive campaign worldwide.

    MoneyGram International Response

    Jul 2, 2015 – Talent Acquisition Manager

    We're sorry to hear about this. We appreciate your honest feedback and look to our employees to help us create a better employee experience.


  7. Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at MoneyGram International full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    International, Business opportunities, building from scratch

    Cons

    Leadership, career opportunities, lack of resources


  8. Helpful (1)

    Moneygram

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time

    Pros

    Had a knowledgeable group of co-workers. There were some opportunities to advance.

    Cons

    System issues and a push to move staffing out of state.

    Advice to Management

    Utilize the staff you have in Minnesota.


  9. Compliance Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment. nice location. decent coworkers

    Cons

    Limited room for growth as a contractor

    Advice to Management

    Focus on training and retaining good employees.


  10. Helpful (6)

    Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    International travel opportunities, good uptown location, nice office space

    Cons

    Upper management is at odds with themselves. Company up for sale. Fined 100 MILLION for Fraud by the FTC..

    Advice to Management

    Get better management


  11. Helpful (4)

    Lack of Career Advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, MO
    Current Employee - Anonymous Employee in Dallas, MO

    I have been working at MoneyGram International full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible Schedule, Life and work balance. Multicultural enviroment

    Cons

    Lack of career development. The majority of management positions are held by men. Bureaucratic company.

    Advice to Management

    Better implementation of strategies. Great ideas for mentoring and career development but they are not implemented well across the company specially outside the HQ (Dallas). Need more mentors and not managers across the organization.

    MoneyGram International Response

    Jul 2, 2015 – Talent Acquisition Manager

    Thank you for your comments. We appreciate your honesty in the concerns you raise. We are also open to hear what you view as pros to working at MoneyGram. We are striving to create new solutions for ... More



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