MoneyGram International Reviews

Updated July 27, 2015
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41 Employee Reviews

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  1. Helpful (5)

    Not the greatest place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great global footprint. No 2 or 3 in world size wise. Great people. Good Coffee.

    Cons

    Cutbacks, layoffs, senior management do not seem to be able to effectively manage the global organization. it is a very miserable place to be with limited benefits, pay increases, little to no bonus, no share options paid out in past 3 years. Very troubled company

    Advice to Management

    Recognize where you are out of your depth and move on.. Bring in new leadership team with the ability to turn the business around


  2. Helpful (7)

    So-so

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent PTO and free coffee I guess.

    Cons

    Poor communication. Upper management so cut off from the rank and file that it's not even funny anymore. Tone deaf leaders pretending everything is normal as the ship sails for Poland. This company is sinking quickly.

    Advice to Management

    Management would never listen to advice.


  3. Helpful (1)

    Ok work environment

    Former Employee - Compliance Analyst I in Minneapolis, MN
    Former Employee - Compliance Analyst I in Minneapolis, MN

    I worked at MoneyGram International full-time (More than a year)

    Pros

    Getting to work with outlets around the world in legl compliance, team atmosphere and training opportunities in the legal/compliance field.

    Cons

    The upper management never really provided much feedback on work. Many of my colleagues spent the day applying for other jobs .

    Advice to Management

    Give more feedback on work.


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  5. Helpful (1)

    Ok company to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MKT in Dallas, TX
    Current Employee - MKT in Dallas, TX

    I have been working at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Easy going management (at least mine), Work schedule,

    Cons

    No Training at all, upper management dont even look at the regular employees. Every department tries to sabotage the other. Be ready to work with VPS that really dont know what they are doing. New employees come and leave pretty quickly.

    Advice to Management

    Management should listen to the Professionals they hire. Company lets some VPS spend all the money on products that dont offer no returns.


  6. Helpful (3)

    Was a great place to work until layoff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvements in Lakewood, CO
    Current Employee - Process Improvements in Lakewood, CO

    I have been working at MoneyGram International full-time (More than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people are AMAZING. You really bond with your co-workers. There's ampule opportunity to be promoted. Good work is generally recognized.

    Cons

    Layoff. Lots of drama. Gossip. Young people. High School-ish.

    Advice to Management

    Outsourcing isn't wise for a call center. Customer's can sense when they're speaking to a foreigner and many customers request American reps.


  7. Helpful (2)

    Used to be innovative but lost their heart & soul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakewood, CO
    Former Employee - Anonymous Employee in Lakewood, CO

    I worked at MoneyGram International full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    On the upside, it is becoming a truly global company. Opportunities for interesting work and higher compensation are at the higher levels.

    Cons

    Grew too fast without a substantial infrastructure in place. Became top-heavy (still are) and cut costs by outsourcing and right-shoring (an oxymoron if there ever was one). Evidence of overall mistrust and frustration at their 3 primary US locations due to Sr. Leadership secrecy surrounding ongoing and pending large-scale layoffs.

    Advice to Management

    Follow creative leadership advice and familiarize yourselves with how higher rated companies treat their employees.


  8. Helpful (3)

    Blinding management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work and life is some like balance. That's all. No other benefits. No chance to improve yourself in this company.

    Cons

    Management have no direction. No one have responsible for things. Only the one kiss the manager butt could get promotion

    Advice to Management

    Step down now


  9. Helpful (6)

    Dysfunctional, Archaic Culture, Little Direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT in Dallas, TX
    Former Employee - IT in Dallas, TX

    I worked at MoneyGram International full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are some nice people,

    Cons

    This has to be one of the most archaic cultures you will find. If you want long hours, below market compensation, only 6 paid holidays and poor, indecisive, but secretive elitist management, then this is the place for you. Consider working there at your own risk. It will seem fine going in, but you will quickly question your decision. They are hiring because the turnover is high and their compensation is below market for nearly all of their roles. I was in IT and I saw and heard how disgruntled the full-time workers were throughout the company with salary, benefits and the micromanaging culture. Also, the Wal-Mart impact is bigger than what they are telling everyone. They are going to layoff and outsource jobs soon.

    Advice to Management

    Not sure what you can tell people who get paid a ton of money and won't listen or pay attention to what they see, namely the high turnover.


  10. Global fast paced atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant II in Minneapolis, MN
    Current Employee - Accountant II in Minneapolis, MN

    I have been working at MoneyGram International full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There are a lot of projects going on; it is easy to get involved in

    Cons

    Disconnect between systems and reporting

    Advice to Management

    Communication is key


  11. bad place work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    benefit ony. but no longer available

    Cons

    low pay. center is closing. co workers low wrok ethic



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