MoneyGram International

www.moneygram.com

MoneyGram International Reviews

Updated January 26, 2015
Updated January 26, 2015
107 Reviews
2.4
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
57 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 8 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    My experience (8 years) with MoneyGram has provided me with great international business skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Minneapolis, MN
    Current Employee - Finance in Minneapolis, MN

    I have been working at MoneyGram International full-time (more than 8 years)

    Pros

    Getting visability to a true Global Corporation and how it functions across many countries, cultures, and languages.

    Cons

    Very siloed enviornment. Cross department interactions is limited and at times, resented.

    Advice to ManagementAdvice

    Cutting costs, doesn't make a stronger company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Account Representative in Lakewood, CO
    Current Employee - Major Account Representative in Lakewood, CO

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    MoneyGram operations is one of the global leading money transfer companies.
    There is a great work environment with nice multicultural high educated people.
    Even though MoneyGram a "mature" company as far as time since it was created and technology investments, it behaves like a start up making many structural changes that sometimes feels like they have lack of strategy that at the end cost money that could be invested in technology.

    Cons

    MoneyGram is shows sign of the struggles from 2008 economic impact.
    This company has not kept up with technology investments to keep being a strong competitor in the money transfer business or in paper products business.

    I disagree with MoneyGram current approach on cutting cost. It is going to hurt the company in the long run.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great people, challenging leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    Unique industry, very international, the people who work there really care about the customers they serve

    Cons

    Leadership too distant, unrealistic on resources, struggles to provide real direction, trust issues

    Advice to ManagementAdvice

    Listen to those who interact with the customer, create an environment of trust

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good experience, culture changed drastically with new senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in Minneapolis, MN
    Former Employee - Senior Marketing Manager in Minneapolis, MN

    I worked at MoneyGram International full-time (more than a year)

    Pros

    Opportunity for career growth, great people to work with

    Cons

    A good culture rapidly changed to a negative culture with new leadership

    Advice to ManagementAdvice

    Care about employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Compliance analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst in Lakewood, CO
    Current Employee - Compliance Analyst in Lakewood, CO

    I have been working at MoneyGram International full-time (more than 3 years)

    Pros

    Great experience , allot to learn

    Cons

    Tough hours, low salary, you have to work on holidays

    Advice to ManagementAdvice

    Need to provide more feed backs and care about employees benefits

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Analyst in Brooklyn Park, MN
    Former Employee - Compliance Analyst in Brooklyn Park, MN

    I worked at MoneyGram International as a contractor (less than a year)

    Pros

    -I really enjoyed the team I was working with, a diverse group that got along well.
    -I was given a lot of responsibilities even as a contract worker.
    -Opportunity to take on projects if motivated to seek them out.
    -Great experience with my supervisor
    -Opportunities to work with charities regularly.

    Cons

    -At times it seems to be a tired place.
    -Lots of turnover.
    -Not a lot of corporate or upper level interaction with my team.
    -Seemed too informal at times...employees could wear jeans every day if they gave a certain amount to a charity...I prefer more professional environment, but that's just me.

    Advice to ManagementAdvice

    Engage with as many levels as you can.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Experience at MoneyGram International

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at MoneyGram International full-time (more than a year)

    Pros

    Interesting work ... ... Interesting work ..... ... .... Interesting work....

    Cons

    constantly changing. if you get a new boss. Lots of politics

    Advice to ManagementAdvice

    IN constantly changing management , Please reward to LOYAL employees and recognize knowledge which they bring and preserve within Company.

    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Be careful with Moneygram HR department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at MoneyGram International full-time (more than 3 years)

    Pros

    Co workers are good people for the most part
    Nice & new offices to work
    Pay is good

    Cons

    Shady HR department
    Don't hire from within
    All departments work separately, neither knows about changes coming

    Advice to ManagementAdvice

    Beware of HR department, they would rather fire an employee bringing up a problem than try to fix that problem.

    Make sure middle management has basic knowledge of Microsoft office and are able to do their jobs without help from subordinates.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Okay place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at MoneyGram International

    Pros

    Stable place with good immediate leadership

    Cons

    Unsure of long term vision

    Doesn't Recommend
    Disapproves of CEO
  11.  

    A place of uncertainty.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at MoneyGram International

    Pros

    The benefit package that's available is pretty good. New hires come in with a nice amount of paid time off days.

    Cons

    Everything is changing so swiftly within the company, it is really hard to trust anything that is coming from upper management.

    Advice to ManagementAdvice

    Openly communicate with your employees, the sooner the better. All employees are aware of the changes that is being made and you have a lot of loyal employees that haven't felt like the loyalty has been returned.

    Doesn't Recommend
    Approves of CEO

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