Morgan Stanley Reviews

Updated April 8, 2015
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Morgan Stanley CEO James P. Gorman
James P. Gorman
60 Ratings

131 Employee Reviews

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  1. Helpful (1)

    CSR Rep MS Online

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative Representative in Sandy, UT
    Former Employee - Customer Service Representative Representative in Sandy, UT

    I worked at Morgan Stanley

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    High-Competitive hourly pay. And great for stock and economic education, and business financial professionals.

    Cons

    One of the worst call centers I have ever worked at!!. Poor Trainers. Salt Lake/Sandy location only. The trainers acted liked the crew of "Jersey Shore". And were more interested in playing online games, and getting into people's personal lives then helping or answering questions with regard to economics, or tax questions. I was fired and not given a reason. Even though I was on time everyday, and passed all my tests, and adhered to company policy. I was through a temp agency, and when I asked the staffing service why I was fired they said I "Clashed with Management"-- Utah is an "AT-Will" state. However, MS had also told me that in training they had an "OPEN Door Policy". I feel that they should have opened their doors to discuss any perceived differences, or had taken some kind of corrective action such as a written, verbal, or a final before firing me. Which they did not tell me why. Ironically, they fired me just before I would have been eligible for benefits... This is a reason why some american s don't have health insurance in Utah. Because employers out here are wasting time to train employees, then firing them if they are not as "trendy" as the management... in my opinion.

    Advice to Management

    The trainers acted liked the crew of "Jersey Shore". And were more interested in playing online games, and getting into people's personal lives then helping or answering questions with regard to economics, or tax questions. I was fired and not given a reason. Even though I was on time everyday, and passed all my tests, and adhered to company policy. I was through a temp agency, and when I asked the staffing service why I was fired they said I "Clashed with Management"-- Utah is an "AT-Will" state. However, MS had also told me that in training they had an "OPEN Door Policy". I feel that they should have opened their doors to discuss any perceived differences, or had taken some kind of corrective action such as a written, verbal, or a final before firing me.

  2. Helpful (1)

    slow-paced, not exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Private Wealth Management Intern
    Former Intern - Private Wealth Management Intern

    I worked at Morgan Stanley as an intern (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Relative to other sophomore internship options, the pay was great

    Cons

    -the lack of creativity required for the job
    -the lack of passion current employees bring to the job
    -the hours
    -how little I had to use my brain during the job

    Advice to Management

    Replace this department with software that can do the job

  3. WORST PLACE TO WORK. NO TRAINING, INSENSITIVE TO EMPLOYEES NEEDS, MANAGEMENT DOESN'T CARE.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgan Stanley

    Pros

    Compensation only. However compensation not excuse for insensitive, uncooperative and inflexible corporate culture. Worst place to work.

    Cons

    worst place to work. no training.... cut-throat competition. horrible! horrible! horrible!

    Advice to Management

    Invest in employees. Train employees. Encourage inclusion and diversity.

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  5. HORRIBLE place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Representative in Columbus, OH
    Former Contractor - Customer Service Representative in Columbus, OH

    I worked at Morgan Stanley as a contractor (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can not think of one pro for working with this company.

    Cons

    You go in as a temp/contractual to hire and you are made aware of this every minute of every day you are there. There training was the most horrible experience I have ever had. They were bringing so many people in at my time of hire that they pulled a random person from the floor to facilitate our training. There was verbal abuse, making fun of employees, complete disrespect and total cauos during training. Going to one of their very small break rooms and looking around you would see people who were so unhappy and discontent with the company and position that it was disheartening. I have worked in the corporate business world for 20+ years and I have NEVER seen this type of behavior and total hatred for a company. The employees who work there are extremely unfriendly and the total atmosphere is toxic. I have never experienced this type of discord and lack of professionalism in my entire career. How this company continues to make money is a shock to me. Avoid at all costs.

    Advice to Management

    Stop the insanity, do not prejudge employees and offer better training. Listen to the employees you have and delve into why there is no support for employees just starting out. I experienced a situation where an employee waited over 30 minutes just to get help to discuss an issue with a client and there was NO one to be found to assist.

  6. Not a career in bmore

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgan Stanley

    Pros

    Good name on your resume

    Cons

    High turnover, unappreciative work environment

  7. Not a Good Company for Women

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in New York, NY
    Current Employee - IT Manager in New York, NY

    I have been working at Morgan Stanley

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A lot of exciting projects, and intelligent people.

    Cons

    You are at the mercy of a manager(s) who have 1950's preconceived notions as to what a woman's role in the company is. Numerous complaints about said manager(s) are ignored.

    Advice to Management

    You lose a lot of great people when you choose to look the other way.

  8. A terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales Manager
    Former Employee - Field Sales Manager

    I worked at Morgan Stanley full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Economic behemoth with unlimited resources

    Cons

    There are no humans employed. Only cost centers and revenue cogs.

    Advice to Management

    Get back to treating employees as human beings and essential parts of a team.

  9. Horrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgan Stanley

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't think of any pros

    Cons

    This company only cares about their profits not their employees. Past 2 years have been good for company but basically 2% raises for employees. Management is incompetent and they keep promoting them. For further description read advisorhub

    Advice to Management

    Without advisors and staff you have nothing. Maybe you should see how you get paid.

  10. Soul sucking experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor Associate in Portland, OR
    Former Employee - Financial Advisor Associate in Portland, OR

    I worked at Morgan Stanley

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay and fun relationships with coworkers.

    Cons

    This place is the ultimate meritocracy, and you are going to learn quite a bit about the engine of capitalism.

    If you are new to the business, they will partner you with a senior advisor who has one goal in working with you: have you help him raise as many assets as possible for him. These people will sink their teeth into your most personal relationships that your job is to tee them up with. Additionally, you will be cold calling all day for years. This firm provides zero resources in terms of giving you an existing book of assets to manage, or any real leads to call. Do not expose your relationships to Senior FAs, as these people are polished and master manipulators ... will spin you around and spit you out. Some of the things you'll see in this environment will be very strange and leave you scratching your head.

    Good place to start your career but ultimately not a good place to build a career. Might be a good place to end a career. One year of training with a salary would be perfect for a new advisor. After that, find a smaller firm.

    Advice to Management

    N/A

  11. HR is absent in managing career progression of top performers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgan Stanley full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    * Was a top tier brand prior to becoming a bank holding company in 2008.
    * Good to get 2 years experience for entry level candidates, and then leave.
    * For financial advisors, need to weigh branding and admin benefits of being part of such a large organization versus running your own shop or working for a smaller bank. Know lots of MSSB advisors who left for Wells, BofA and others and are much happier.

    Cons

    * When poor performance and in some case absence of managers, HR is not empowerful or lacks will to interceed.
    * Unethical behavior when raised to HR is failed to act on. HR acts as proxy for Management,
    * Many top level managers, especially in IT, have been in same role for 15-20 years and have no broad experience. Company needs to rotate "up or not" all senior level managers ED and MDs..
    * Bring you into bank on comp model of 'take a salary base cut and then get a larger bonus." Then once in you get repetitive reminders that bonuses are just that and cannot be relayed on. Don't take base cuts when joining!

    Advice to Management

    * Number 1 asset of an investment and financial advisory organization is it's intellectual capital.
    * Senior Management and HR needs to own people as corporate asset, not relay on whims of individual managers.
    * All EDs and MDs should be rotated every 2-5 years unless a major specialist.

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