Muzak, LLC
2.1 of 5 62 reviews
www.muzak.com Fort Mill, SC 500 to 999 Employees

Muzak, LLC Reviews

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2.1 62 reviews

                             

0% Approve of the CEO

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John D. Cullen

(7 ratings)

10% of employees recommend this company to a friend
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Good environment, parts of company are growing, pay is low.

Information Technology (Current Employee)
Fort Mill, SC

I have been working at Muzak, LLC

ProsHaving come out of a Bankruptcy, Muzak is shifting it's business model and investing more in sales and certain lines of business. This is a refreshing change from the 'Wait and see' mentality the company suffered from previously. Depending on the group you are in, they may have very ambitious goals. Currently we are working on a number of ambitious projects. I have found the work I am doing challenging, and enjoy the people I work with. We have a lot of new projects. Health care plan is inexpensive. This is a very musical group with talented musicians. Monthly 'City center' meetings include an update from the CEO and live music. Occasionally semi-famous musicians will play for special events. 'Muzak' is always playing overhead, typically one of their 'current hits' or 'Hot FM' channels.

ConsMuzak is below average in pay. They have had a pay freeze for 2 years now, they are not matching 401k right now. Although inexpensive, the health care plan has a high deductible/out of pocket %-not so good with a family if you get sick often. Although company appears to be turning a corner, it is YTD if things will turn in the correct direction fast enough. 'Muzak' is always playing - this is a positive or negative depending on your perspective.

Advice to Senior ManagementNot much more to add than above.

Yes, I would recommend this company to a friend

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Muzak, Not Just for Elevators Anymore

Anonymous Employee (Current Employee)
Fort Mill, SC

I have been working at Muzak, LLC

ProsBroad range of job classifications from creative to technical to financial
Flexibility of work-to-personal time (depending on manager)
Global capabilities
Amazing amounts of talent and connections

ConsTop-down communication is sporadic and inconsistent
Upper management sometimes forgets people are a massive asset
Growing trend toward corporate bureaucracy and inflexibility
General economy and Chapter 11 filing are constraining
Some micromanagement and "politicking"

Advice to Senior ManagementFocus on key success factors
Reinvigorate innovation
Encourage cross-training
Give employees the tools and freedom to excel
Publicize technological advantages and advances

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Was a great place to work

Account Executive (Former Employee)

I worked at Muzak, LLC full-time for more than 5 years

ProsIm sad that it is no longer in existence. Creative and fun company

ConsPoorly managed and ran it into bankruptcy

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Muzak supports their employees through ongoing development and training. Sales leadership is outstanding.

Anonymous Employee (Current Employee)

I have been working at Muzak, LLC

ProsOngoing commitment to employee development; excellent training; great products; seasoned, expert technical support

ConsDraw -- no salary. Can be successful, but it takes time, so the company should provide a salary or additional compensation for deals during a 6 month ramp up period.

Advice to Senior ManagementProvide more of a financial incentive for new AEs as the current plan is difficult to live on in a major city.

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re-org after chp 11 new management not same company

Systems Ae (Former Employee)

I worked at Muzak, LLC

Prosthe previous upper management team had more personal contact with employees in remoteoffices and wanted them to succeed. started with minimal base salary and small perks but could make some decent money if successfully selling.

Consafter chap 11 - new upper management came from outside and doesn't have the same flavor. started yielding the axe - went through 80+ headcount reductions and eliminated positions using inaccurate reasons. minimal base salary so performance helped put food on table and pay bills. reasons for terminating relationship were unjust when campared to others within group. the system sales ae comp policy needs changing to reflect closing business and should receive commission based on effort and success of work. AEs are subject to commissions based on performance of techs for profit and you are paid on profit....so if the tech takes to long and profit goes down....your pay suffers. the techs are not held accountable to bring the job it on time.

Advice to Senior Managementreally enjoyed working for previous management. the system sales ae comp policy needs changing to reflect closing business and should receive commission based on effort and success of work. AEs are subject to commissions based on performance of techs for profit and you are paid on profit....so if the tech takes to long and profit goes down....your pay suffers. the techs are not held accountable to bring the job it on time

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