Mystic Lake Casino and Hotel

  www.mysticlake.com
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Mystic Lake Casino and Hotel Reviews in Prior Lake, MN

Updated Mar 5, 2014

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3.3 18 reviews

62% Approve of the CEO

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Edward Stevenson

(13 ratings)

61% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    No complaints

    Business Intelligence Developer (Former Employee) Prior Lake, MN

    ProsDecent salary and benefits. I worked back in the business office and not on the floor, but Mystic Lake seems to take care of it's employees at all levels.

    ConsA bit short on the PTO. There is a weird vibe with working at a casino.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Great co-workers at the Slot Department. Abusive co-worker at the Blackjack office but management allows her.

    Human Resources Staff (Current Employee) Prior Lake, MN

    ProsMost co-workers are supportive. We are in the same boat. Good place to work if you want to end gambling addiction and don't want to go far to gamble. Good career advancement if you have other skills and education.

    ConsThey declare their own holiday. Special events is a holiday - you need to be there or you will get a ticket out next time. Real holidays are not paid holiday pays and you need to work if it is not your day off!

    Advice to Senior ManagementThe white managers and some white co-workers are the worst ones; the American Indian co-workers and managers are the BEST ones. The tribe should instill courtesy and respect like the American Indians do, and not let the white managers allow abuses from employees of other races. After all, it is an American Indian employer. The tribe should look at all the terminations the white managers approved of. If they do, they will see that employees are being terminated because of they spoke of abuses of white co-workers (like a white employee that takes numerous and long smoke breaks! and verbally abuse co-workers!). I saw that some American Indian employees were treated badly by white co-workers and if you side with the American Indian employee, you will get fired! Someone got fired for being a friend of the American Indian employee. The white supervisor, white manager, and white employee all conspired to get rid of her so that she could not say or do anything about their abuses. That is how bad it is because everyone in the department knows how abusive the white employee is, yet no one in the management side would want to do anything about her abuses. The good worker American Indian and people who support this person is the one that is being "picked on" - and fired!

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Exciting and energetic atmosphere. Lots of great benefits and a very diverse team of employees at Mystic Lake.

    Slot Supervisor (Former Employee) Prior Lake, MN

    ProsGood pay and great benefits. You will meet lots of great people as they have a large workforce in the service industry.

    ConsWork weekends and nights and holidays.

    Advice to Senior ManagementSpend more time on team building. Felt that coworkers used to be closer but drifted apart apart during my tenure of almost 10 years.

    Yes, I would recommend this company to a friend

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    • Culture & Values
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    One of a kind experience

    Auditor (Former Employee) Prior Lake, MN

    ProsTeam members are wonderful to get to know and the benefits are wonderful

    ConsSwing and Grave hours are tough but working in the Gaming industry you first start out with the odd hours until you are able to switch the hours you would like.

    Advice to Senior ManagementIf you say something, follow through on what you say and do not just apply it to certain team members, apply it to everyone.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    A good place to work

    Anonymous Employee (Current Employee) Prior Lake, MN

    ProsBenefits are above average and compensation is competitive. Overall, team members are friendly to one another and it is a good place to work. Also, good potential for career advancement if you work hard and have the right attitude.

    ConsAs a large company, it faces many diverse challenges.

    Advice to Senior ManagementKeep up the good work and continue focus on what drives business.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
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    Plain and simple, a great place to work.

    Anonymous Employee (Current Employee) Prior Lake, MN

    ProsCompetitive salaries.
    Comfortable work environment.
    Morale is very high and you get the feeling people enjoy working here.
    Great benefits...the normal health/dental, plus quite a few "perks".

    ConsIf often feels that I am treated as an hourly employee even though I am salaried. Management is very conscious to the fact if you put in under 40 hours for the week. At the same time, they all know and appreciate when you put in over 40 hours.
    Security is pretty tight (obvious for a casino)

    Advice to Senior ManagementKeep up with what you are doing, but also start to embrace technologies that allow a more flexible work/home balance.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    Good place to work and interesting environment

    Anonymous Employee (Former Employee) Prior Lake, MN

    ProsBusiness is doing well even in a tough economic environment.
    Relatively stable work force.
    Very Guest/Customer focused.

    ConsRegulatory environment was sometimes overly invasive.

    Advice to Senior ManagementFocus less on stopping competition and more on extending the "Wow" factor.

    Yes, I would recommend this company to a friend

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