Mystic Lake Casino and Hotel

  www.mysticlake.com
  www.mysticlake.com
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Mystic Lake Casino and Hotel Reviews

Updated September 5, 2014
Updated September 5, 2014
29 Reviews
2.9
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Edward Stevenson
20 Ratings

4 Employee Reviews Back to all reviews

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  1.  

    They are never happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facilities Custodian  in  Prior Lake, MN
    Former Employee - Facilities Custodian in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel full-time for less than a year

    Pros

    Benefits are nice,a lot of great shows in the Showroom. Most of my co-workers were okay.

    Cons

    Takes two-months for health and dental to kick in, bosses don't work with employees, transparency is thin, the supervisors can't make up their minds. I wouldn't even send my worst enemy to this place if he was looking for a job. Just when things are going good it's no you are doing it wrong.
    Can't talk to anyone even for a little bit or the boss gets mad.

    Advice to ManagementAdvice

    Quit worrying you will get fired and maybe there won't be one person running the casino.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Managers make up their own rules!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Low Class Minion
    Former Employee - Low Class Minion

    I worked at Mystic Lake Casino and Hotel full-time for more than 10 years

    Pros

    There are no Pros to this place unless you are a favorite little minion or you're native. If you are great at the arts known as ass kissing, brown nosing, backstabbing, and being as fake as possible you will thrive and go far in this company regardless of your guest service, or years of hard work and dedication to this company.

    Cons

    Parking in employee lot is horrible, and they cut shuttle service so if you are running late, you have to run a mile+ just to get into the building. All managers have HUGE EGOS, love to make up their own rules, abuse employees, talk bad about employees, and the list could go on forever. If you are native you can pretty much do whatever you want, your White managers are afraid of you :) take advantage of it!!! Most of them are people that have NO education and came in from the ground up. NO holiday pay and since when is the Chinese New Year a holiday in America? I've worked for 2 different departments and each has it's own rules on company policy and one even told me they hold high standards and follow the policy of the company to the written word, but yet do not base shifts or hours on seniority but rather by performance. So 7 years with a company has no baring when it comes to a new employee being hired and getting better hours and days off. To wrap this up because I could go on and write a book about it, Management in a nutshell SUCKS and the words condescending hypocrites are the first 2 that come to mind. Some departments have many supervisors and managers and you will find that even though it is not written in any company policy had book, that you will be required to remember each one of their different set up policies and procedures that they make up to suit their own needs. Basically they are all idiots who got lucky and know how to kiss ass extremely well.

    Advice to ManagementAdvice

    Send all your managers to "lets all get on the same page and treat people that work hard with respect" school

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Stuck In High School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Prior Lake, MN
    Former Employee - Anonymous Employee in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel full-time for more than 3 years

    Pros

    Lots of PTO, but that's about it.

    Cons

    Difficult to get days off, no holiday pay, the other employees are horrendous (yes, 99% of the 4,000 employees!), employee food costs have tripled, and both management and community members treat employees like dirt.

    Advice to ManagementAdvice

    No, advice to the board of directors - wipe out all management from CEO down to middle management. FYI, you should probably also hire VP's who have a degree.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities Custodian  in  Prior Lake, MN
    Current Employee - Facilities Custodian in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel full-time for more than a year

    Pros

    The Health Care was decent and the PTO amount was decent. They gave a sort of bonus at Christmas a big old whopping $20 gift card. Pay was adequate!

    Cons

    Smoke filled environment and if you are not Native American Good Luck getting treated fairly! No such thing as a Holiday. Expected to work every Holiday or grave consequences like mucho attendance points. No opportunities for advancement and if you get injured on the job you are considered a liability and risk and they try to get rid of you as fast as they can. In addition they offer little care when you are injured. You are not allowed to see a provider outside of their clinic. They also do no extra tests like an MRI or a CT Scan. I had a torn rotator cuff and all they did was PT which made it worse.

    Advice to ManagementAdvice

    Treat the employees like assets rather than expendable and unimportant.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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