Mystic Lake Casino and Hotel

  www.mysticlake.com
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Mystic Lake Casino and Hotel Reviews

Updated May 16, 2014

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All Employees Current Employees Only

3.3 28 reviews

55% Approve of the CEO

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Edward Stevenson

(20 ratings)

52% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great Buildup, Then comes buddy system politics.

    Anonymous Employee (Former Employee)

    ProsHad some really nice people for the introduction phase, the pay plus tips (for those who get tips) is usually fairly good for all on the floor. Those working full time get decent benefit options. Can be a bit fun at times to work there. Good or bad, it's a learning experience.

    ConsThe leadership (direct superiors) has no issue with showing favoritism, positive or negative, if they don't like you (regardless of job performance etc), you won't want to stay. The compensation isn't worth the negative aspects some have to put up with which is part of why they have a high turnover rate. Helps if you're Native even if superiors are not.

    Advice to Senior ManagementNot that they would take it, but they could supervise their dept heads a bit better on P&P guidelines and how they should apply to everyone.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Starts off fun, but gets old fast

    Server (Current Employee) Prior Lake, MN

    ProsGreat benefits and employee opportunities. Meet tons of fascinating people and a lot of employees and super nice and fun. Clean building.

    ConsStressful. No holidays off or holiday pay bonuses, guests can be difficult or unreasonable. Managers (Minnehaha Cafe) are unprofessional and power hungry. Employees pay full price for restaurant food because we have our own employee restaurant, but food sucks at 3 in the morning. Community members are allowed to disrespect and treat you poorly. Christmas bonus is a $40 gift card (which is great, but given that the change found on the casino floor daily is more than a person's entire paycheck.) If you work in a restaurant and someone walks out without paying, security will most likely not find them.

    Advice to Senior ManagementTreat employees with respect instead of condescending them. We're human beings and deserve that much.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    my boss micro managed and did a horrible job! Very unfair to all employee's in that department!

    Fiance Department (Former Employee) Prior Lake, MN

    ProsThe benny's are absolutely great!

    ConsThe management at the casino's needs to be taken and given a class on how to respect their employees. They are very disrespectful towards the employee's after good and happy employee's makes for better business and happier customers!

    Advice to Senior ManagementStart over...they are old and very set in their ways!! They are very un-knowledged on the rules and operations of the day to day business. She changed the rules to save her own butt as she saw fit! Then playing the dumb card that she didn't know it was changed!! I feel the tribe needs to get into the operations more frequently and really take a look at how some of the managers treat their BEST employee's. When a pat on the back award is given for Outstanding customer service to the department manager she then in turn would change it on us and write us up saying she received complaints. Funny when the CEO congratulated you and you told him you were written up instead of being praised! Imagine the look on his face!

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Pissed poor employer

    Anonymous Employee (Current Employee) Prior Lake, MN

    Prosbenes are the only good thing

    ConsThey do not empower employees or respect them unless you are Native American.

    Advice to Senior ManagementPromote qualified employees not employees based on being Native American race. Promote HR managers according to education not favoritism. And halt double standards. Treat employees with respect and keep info confidential don't divulge info when an employee goes to HR.

    No, I would not recommend this company to a friend

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