Mystic Lake Casino and Hotel
3.3 of 5 28 reviews
www.mysticlake.com Prior Lake, MN 1000 to 5000 Employees

Mystic Lake Casino and Hotel Reviews

Updated Jun 18, 2014

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3.3 28 reviews

                             

55% Approve of the CEO

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Edward Stevenson

(20 ratings)

52% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    Nein, Nein

    Anonymous Employee (Current Employee)

    ProsThe pay, Health insurance, Dental,

    ConsCan't talk, not even small or talk about work related stuff, like Catch-22 situations

    Advice to Senior ManagementNot everyone is out to get you. They just want to do their work and put in eight hours, maybe help some new people out. If there is a decision to be made and no one of authority isn't around or can't be seen. Some people aren't going to wait like insipid teenager girl for an order.

    No, I would not recommend this company to a friend

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    Boring job that you had to "look" busy.

    Slot Service Specialist (Former Employee)
    Prior Lake, MN

    ProsI worked there while going to college. I was able to work on Friday and Saturday only. It paid for school supplies.

    ConsThey would not let you talk to your coworkers. They treat their employee like children. Too many clicks and unprofessional management.

    Advice to Senior ManagementGrow up!

    No, I would not recommend this company to a friend

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    ok

    Anonymous Employee (Former Employee)

    Prosa place to work and bathrooms are clean

    Consnot always aware of what is going on

    No, I would not recommend this company to a friend

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    Very large company with good benefits if you are full time, but CRAZY hours and Rules.

    Anonymous Employee (Former Employee)

    ProsGood health & dental benefits
    Business is open 24 hours, so people with a need to work non-traditional hours to accommodate their lives have many opportunities.
    Since there are so many different jobs, it is relatively easy to switch jobs within the company.

    ConsThey are a sovereign nation, and therefore not required to take certain state laws into consideration.
    You are reminded daily how easily they can replace you.
    Starting pay is relatively good, but raises are literally less than a 25¢ an hour PER YEAR

    Advice to Senior ManagementSpend less time time kissing Native butt, spend more time giving a little care towards the employees that bust their butt & work crazy hours to make you look like a successful manager.

    No, I would not recommend this company to a friend

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    If you work only for the benefits.

    Cook (Current Employee)
    Prior Lake, MN

    ProsHealth benefits and paid time off.

    ConsKitchen management is terrible and egos are HUGE. Food is overprocessed and not something someone passionate about food could take pride in.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Valet

    Transportation-Valet (Current Employee)
    Prior Lake, MN

    ProsGreat pay and keep your own tips and a great incentive. Friendly co-workers...at times, enjoyable environment.

    ConsCrap set hours and cannot switch due to stupid management rules. Can be slow at time. Always working on holidays. Excessive abuse of rules by supervisors and management at times.

    Advice to Senior ManagementQuit making up new rules to further upset your employees.

    Yes, I would recommend this company to a friend

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    Depending on who you worked under,you were treated differently

    Anonymous Employee (Former Employee)

    ProsBenfits,Some co-workers,some management in other departments.

    Cons2 sets of policy's,Mystic's and management's depending on if they liked you or not,You could do an outstanding job,But DO NOT Voice any complaints on anyone that they favored.Maybe Department heads need to do reviews on the managers.

    Advice to Senior ManagementWalk the walk,be a leader not just for your yearly bonus you get for your great numbers YOU make,Please it's the TEAM MEMBERS that make MYSTIC.Management needs to go back to school,1st learn to respect your TEAM MEMBERS.This of course will fall on deaf ears. Counsil members need to speak with employees without them having the fear of getting fired.Maybe spend time in HR and read some of the complaints on management that go on deaf ears. Not always the team members that are at fault.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Mystic Lake Casino and Hotel reviews and ratings — including employee satisfaction and approval rating for Mystic Lake Casino and Hotel CEO Edward Stevenson. All 7 reviews posted anonymously by Mystic Lake Casino and Hotel employees.