Mystic Lake Casino and Hotel

www.mysticlake.com

Mystic Lake Casino and Hotel Reviews

Updated December 15, 2014
Updated December 15, 2014
34 Reviews
2.9
34 Reviews
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Recommend to a friend
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Edward Stevenson
23 Ratings

7 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Marketing representative working promotions, special events and managing projects. Very busy job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mystic Lake Casino and Hotel

    Pros

    Fun giving away large sums of money.

    Cons

    I struggled with the ethics of it. I felt at times like I was stealing people's social security checks. Great health, dental benefits. Exceptional time off, but it was difficult to use it because things are so busy and you are always on a timeline.

    Advice to ManagementAdvice

    Work on building up the skills, talents of your staff.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Boring job that you had to "look" busy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Slot Service Specialist in Prior Lake, MN
    Former Employee - Slot Service Specialist in Prior Lake, MN

    I worked at Mystic Lake Casino and Hotel part-time (more than 3 years)

    Pros

    I worked there while going to college. I was able to work on Friday and Saturday only. It paid for school supplies.

    Cons

    They would not let you talk to your coworkers. They treat their employee like children. Too many clicks and unprofessional management.

    Advice to ManagementAdvice

    Grow up!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mystic Lake Casino and Hotel full-time

    Pros

    a place to work and bathrooms are clean

    Cons

    not always aware of what is going on

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Very large company with good benefits if you are full time, but CRAZY hours and Rules.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mystic Lake Casino and Hotel full-time (more than a year)

    Pros

    Good health & dental benefits
    Business is open 24 hours, so people with a need to work non-traditional hours to accommodate their lives have many opportunities.
    Since there are so many different jobs, it is relatively easy to switch jobs within the company.

    Cons

    They are a sovereign nation, and therefore not required to take certain state laws into consideration.
    You are reminded daily how easily they can replace you.
    Starting pay is relatively good, but raises are literally less than a 25¢ an hour PER YEAR

    Advice to ManagementAdvice

    Spend less time time kissing Native butt, spend more time giving a little care towards the employees that bust their butt & work crazy hours to make you look like a successful manager.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    If you work only for the benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Prior Lake, MN
    Current Employee - Cook in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel full-time (more than 3 years)

    Pros

    Health benefits and paid time off.

    Cons

    Kitchen management is terrible and egos are HUGE. Food is overprocessed and not something someone passionate about food could take pride in.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Valet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation-Valet in Prior Lake, MN
    Current Employee - Transportation-Valet in Prior Lake, MN

    I have been working at Mystic Lake Casino and Hotel full-time (more than 3 years)

    Pros

    Great pay and keep your own tips and a great incentive. Friendly co-workers...at times, enjoyable environment.

    Cons

    Crap set hours and cannot switch due to stupid management rules. Can be slow at time. Always working on holidays. Excessive abuse of rules by supervisors and management at times.

    Advice to ManagementAdvice

    Quit making up new rules to further upset your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Depending on who you worked under,you were treated differently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mystic Lake Casino and Hotel

    Pros

    Benfits,Some co-workers,some management in other departments.

    Cons

    2 sets of policy's,Mystic's and management's depending on if they liked you or not,You could do an outstanding job,But DO NOT Voice any complaints on anyone that they favored.Maybe Department heads need to do reviews on the managers.

    Advice to ManagementAdvice

    Walk the walk,be a leader not just for your yearly bonus you get for your great numbers YOU make,Please it's the TEAM MEMBERS that make MYSTIC.Management needs to go back to school,1st learn to respect your TEAM MEMBERS.This of course will fall on deaf ears. Counsil members need to speak with employees without them having the fear of getting fired.Maybe spend time in HR and read some of the complaints on management that go on deaf ears. Not always the team members that are at fault.

    Doesn't Recommend
    No opinion of CEO

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