NASDAQ OMX Group

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NASDAQ OMX Group Reviews

Updated January 7, 2015
Updated January 7, 2015
16 Reviews
1.0
16 Reviews
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NASDAQ OMX Group Chief Executive Officer Bob Greifeld
Bob Greifeld
16 Ratings

Review Highlights

Pros
  • Good benefits including 6% 401(k) match, but no public transportation stipend (in 7 reviews)

  • Brand recognition, intense work environment, never a dull moment (in 6 reviews)


Cons
  • Some of senior management are not that bright; others are excellent (in 11 reviews)

  • Upper Management have no clue on the business area I worked under (in 5 reviews)

More Highlights

16 Employee Reviews Back to all Reviews

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  1. 4 people found this helpful  

    The name is very well-known but this was the worst career choice I've ever made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NASDAQ OMX Group full-time (less than a year)

    Pros

    The company is very well-known and is easily recognizable.
    There were a lot of benefits that came with the job (because of the connections to major public companies, we also received discounts and perks at these places).
    I loved my coworkers and I liked my manager on a personal level.
    They have locations across the world and you can try to transfer to other countries as part of a 'work abroad' program.

    Cons

    I was promised many things (advancement opportunities, job expectations, total salary, lowest commission possible, etc) in the interview process and none of it turned out to be true. (This also happened with many other people I worked with- we all ended up leaving MUCH better paying jobs based on these false expectations)
    We were taught all these 'amazing' things about the products I sold but, after talking with real users in the market place, seeing competitors' products, and trying to demo our products, I realized they are some of the worst and are in no way competitive (in quality or price).
    I personally came in with a lot of experience but they offer no support or real training. Because of this, I saw many colleagues who came in with less experience struggle and fail miserably as they tried to figure things out on their own.
    The overall morals that are held and encouraged by management are atrocious. You are fully expected to try to pull the wool over clients' eyes to make any sell and are supported if you get caught stealing deals from colleagues. The two things I heard most often were "Ask for forgiveness, not for permission," and "I don't have morals when it comes to business."
    I see no strength in the company itself- they constantly just buy up-and-coming start-ups, sell said start-ups products without improving or growing said start-up's products, until these products are no longer competitive and eventually die. They believe they will be successful completely based on the notion of "It will sell because we're NASDAQ," albeit my previous statement and the fact that NASDAQ is only really known in the listings market.

    Advice to ManagementAdvice

    Create a better internal culture.
    Hold people accountable for not just numbers but for the rules set forth by the company.
    Organize on-boarding training that is job or department specific.
    Increase your dev department so that you can improve and grow your technology (you do call yourself a "global technology" company after all) not just support issues that arise with the existing systems you have acquired.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    A leaderless hodgepodge of soulless technologists.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at NASDAQ OMX Group

    Pros

    Good benefits. Free coffee. If you prefer to spend your workday in complete silence without interacting with another human being this is the place for you.

    Cons

    Your coworkers are unethical hackers. There is no upward mobility because there is nothing to move up to. This is a hands off executive team that purchases small tech companies. The companies either use and abuse the brand to grow, or end up in the waste bin. This is where careers go to die.

    Advice to ManagementAdvice

    Keep searching the globe for countries who are dumb enough to buy your software. That's your niche. If you were any good at technology, you'd be in Silicon Valley, and if you were any good at finance you'd have more than a small data processing service. Your listing business should dry up quickly once customers figure out the scam. So keep selling to the dumb countries, there's tons of money there for people with low moral standards like you to feast on.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 8 people found this helpful  

    Underpaid, overworked, back stabbed, then left for dead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at NASDAQ OMX Group

    Pros

    Good Medical Benefits.
    Sometimes they'll waste a ton of money on fancy dinners for you.

    Cons

    They fire quality staff members to make room for inexperienced college students and teams in India. This is because the company is so poorly run, they are constantly losing money at rapid rates and doing this is the only way to help their quarterly reports look decent. They fail at all their mergers. (Glide, Thomson Reuters) and their staff has become a revolving door. They are all about Quantity over Quality making for a poor office environment. Everyone is hostile, on edge, and will lie to you about being your friend for a year just to use you to get ahead. Pathetic.

    Advice to ManagementAdvice

    Listen to those on the frontlines, quit hiring people with no skills just because they'll take a lower paycheck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Down-Hill

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NASDAQ OMX Group

    Pros

    Friendly people when they're not trying to stab you in the back.

    Cons

    Once the Reuters acquisition took place, everything went down hill quite rapidly. It was a complete reverse merger, so TR basically took over everything...major/minor decisions, comp, etc., leaving everyone angry and non motivated. The division is ran completely backwards and the majority of the management is clueless, not to mention a complete lack of accountability. Think about it...nasdaq bought the reuters business unit for about $400 million. Why do you think that is? Its because the old reuters was not doing well, nasdaq took a shot at them, and in my (and everyone else's) opinion, they failed miserably.

    Advice to ManagementAdvice

    Listen to sales...listen to the people who are on the frontline of getting YOU paid. Also, it would help to actually learn the business unit/sector that you run.

  6. 3 people found this helpful  

    Lean Business Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NASDAQ OMX Group full-time

    Pros

    The compensation and bonus is generous.

    Cons

    Management has a very poor "lean" business model in place for their workforce. Employees feel overworked, pressured, stressed and resentful. I don't have much faith in upper management and their decision-making or goals for future growth. Cost savings on workforce will end up costing the business in other ways in the long run.

    Advice to ManagementAdvice

    Try back-filling positions when people leave the company, instead of dumping the extra work onto the people who stick around. A company is not just desks and computers- it's people. The best talent won't stick around if this pattern continues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Well, what can I say. Really quite bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at NASDAQ OMX Group full-time

    Pros

    Good benefits including 6% 401(k) match, but no public transportation stipend. Decent hours, but they are inflexible. Office is in the Financial District and the commute is easy.

    Cons

    Base salary is too low for San Francisco. The Thomson Reuters acquisition process was a complete disaster...trying to integrate a larger team into a smaller one in the way they tried just didn't work. Trying to integrate the legacy TR and NASDAQ products together isn't working either. Clients are very unhappy and are canceling left and right to go to competitors. Five sales people have left in the past month alone to get off of the sinking ship. Communication between sales and service is so disjointed that management thinks using Excel spreadsheets is the way to go. There are processes in place just for the sake of having a process.

    This company is probably great for you if you are looking to plod along in the same position for 5+ years. Other employees aren't driven and are content with 'stability' over growth. Do not come here if you prefer working in a start-up environment because, contrary to what NASDAQ might tell you, they are not an 'aspiring technology company' and cannot possibly compete with smaller, more nimble competitors.

    Advice to ManagementAdvice

    Treat your employees better. Stop cutting costs at literally every corner and start treating us like it's your employees that make the company. And stop making life for clients difficult just because you can.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Not a great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NASDAQ OMX Group

    Pros

    Great coworkers, nice travel perks

    Cons

    Not staffed sufficiently, overworked. Not managed well

    Advice to ManagementAdvice

    Fix the broad operational issues

  9. 2 people found this helpful  

    A Horrible Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NASDAQ OMX Group full-time (more than 10 years)

    Pros

    They do offer free coffee.

    Cons

    What can I say? Who wants to work in a place with no training budget and managers who speak to employees in a condescending and insulting manner. On top of that the office environment in Rockville is terrible and allows for very little privacy while working. In the long run, you are much better off seeking experience elsewhere and many other organizations in the Washington metro region offer better retirement packages.

    Advice to ManagementAdvice

    Consider investing in your employees and treating them with professional respect and courtesy rather than tearing them down in front of others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Does it get any worse?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL

    I worked at NASDAQ OMX Group full-time (more than a year)

    Pros

    My colleagues were great to work with.

    Cons

    Unfortunately NASDAQ was the worst company I have ever worked for. It starts at the top and ends with the local sales management (specifically in Chicago). They say you're only as strong as your weakest link and it's quite imperative that the sales managers are destroying what could be a great place to work for.

    Advice to ManagementAdvice

    Just because you're NASDAQ doesn't mean your solutions are ready for the market place. If you want to be competitive, invest in product development and the appropriate resources to support those products. Also, it's 2013 and scare tactics to your employees don't work in this day and age. It only isolates you and make people not want to work for your organization.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Choose the right department and you could be successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY

    I worked at NASDAQ OMX Group

    Pros

    Interesting and challenging work in a competitive environment and field. If you work in the "right" department, your potential for learning, development and advancement is limitless. Skills and competencies are easily transferable to other financial services firms, particularly those on Wall Street. Flexible schedules are available, and, in some cases, encouraged. There is a diversity of opportunities given the structure of the company so there is something for everyone.

    Cons

    Huge disparities in employee treatment across departments. Some managers promote and reward performance for even mediocre employees; while other managers do little to reward stellar workers. The pay does not keep pace with industry standards.

    Advice to ManagementAdvice

    Ensure that there is more parity in development, advancement and compensation throughout the organization.

    Doesn't Recommend
    Disapproves of CEO

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