NASDAQ OMX Group Reviews

Updated September 24, 2014
Updated September 24, 2014
89 Reviews
3.1
89 Reviews
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NASDAQ OMX Group Chief Executive Officer Bob Greifeld
Bob Greifeld
57 Ratings

Review Highlights

Pros
  • Good benefits including 6% 401(k) match, but no public transportation stipend (in 6 reviews)

  • Brand recognition, intense work environment, never a dull moment (in 6 reviews)


Cons
  • Some of senior management are not that bright; others are excellent (in 11 reviews)

  • Upper Management have no clue on the business area I worked under (in 5 reviews)

More Highlights

46 Employee Reviews Back to all reviews

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  1.  

    Lean Business Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NASDAQ OMX Group full-time

    Pros

    The compensation and bonus is generous.

    Cons

    Management has a very poor "lean" business model in place for their workforce. Employees feel overworked, pressured, stressed and resentful. I don't have much faith in upper management and their decision-making or goals for future growth. Cost savings on workforce will end up costing the business in other ways in the long run.

    Advice to ManagementAdvice

    Try back-filling positions when people leave the company, instead of dumping the extra work onto the people who stick around. A company is not just desks and computers- it's people. The best talent won't stick around if this pattern continues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Well, what can I say. Really quite bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at NASDAQ OMX Group full-time

    Pros

    Good benefits including 6% 401(k) match, but no public transportation stipend. Decent hours, but they are inflexible. Office is in the Financial District and the commute is easy.

    Cons

    Base salary is too low for San Francisco. The Thomson Reuters acquisition process was a complete disaster...trying to integrate a larger team into a smaller one in the way they tried just didn't work. Trying to integrate the legacy TR and NASDAQ products together isn't working either. Clients are very unhappy and are canceling left and right to go to competitors. Five sales people have left in the past month alone to get off of the sinking ship. Communication between sales and service is so disjointed that management thinks using Excel spreadsheets is the way to go. There are processes in place just for the sake of having a process.

    This company is probably great for you if you are looking to plod along in the same position for 5+ years. Other employees aren't driven and are content with 'stability' over growth. Do not come here if you prefer working in a start-up environment because, contrary to what NASDAQ might tell you, they are not an 'aspiring technology company' and cannot possibly compete with smaller, more nimble competitors.

    Advice to ManagementAdvice

    Treat your employees better. Stop cutting costs at literally every corner and start treating us like it's your employees that make the company. And stop making life for clients difficult just because you can.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not a great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NASDAQ OMX Group

    Pros

    Great coworkers, nice travel perks

    Cons

    Not staffed sufficiently, overworked. Not managed well

    Advice to ManagementAdvice

    Fix the broad operational issues

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  5.  

    Poor leadership at all levels-worked to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NASDAQ OMX Group full-time

    Pros

    Good company name on resume, use it to get out and find a better company to work for, decent health insurance

    Cons

    Poor leadership at all levels, over last few years have consistenly piled on more and more work to the little people. Should be hiring due to more and more work coming in,new contracts being won, instead they are laying people off. They are suppose to be a market for technology and their technology is horrid, look at the day of the Facebook IPO and those issues, that was the tip of the iceberg. Regular workers are fed up and just trying to hang on until they can find something better. The GCS division is incredibly low-staffed, if clients only knew their jaws would drop.

    Advice to ManagementAdvice

    When business is way up in certain areas, and staff are feeling incredibly over-worked, don't ask them to do more with less and lay people off, hire. Take a pay cut like the rest of us

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Constant Flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at NASDAQ OMX Group full-time (more than 10 years)

    Pros

    Competitive pay and benefits. Known name brand. Opportunities to work with intelligent people around the globe. Technology focused CEO.

    Cons

    Insane politics. Top down management. Poor upper management. Sink or swim at the management level. Non-existant HR department. Difficult to attract talent.

    Advice to ManagementAdvice

    Too much time is spent on leaning out the budget. Cut your losses. Stop supporting failure products. Use that overhead to invest in new endeavors. stop changing out middle management. Change out the sr. management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Terrible management. CEO needs to step-down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at NASDAQ OMX Group full-time (more than 3 years)

    Pros

    ESPP plan, Brand name, view from the building

    Cons

    This company does not believe in investing in its people. Their entire attitude towards their employees is to get the most out of them while giving them the least amount of training, growth opportunity, comp, respect or appreciation. CEO micromanages everything, down to the hiring of analyst level positions. Surrounded by yes men/women who can do nothing to help the staff. Constant fire drills and chaos in the work. Everything has to be done now, at the whim of senior management. Bottom line is everything, people mean nothing.

    Advice to ManagementAdvice

    In order to grow, you need to invest in your people and infrastructure. Constant cost cutting is not the the way to improve your product and ultimately your bottom line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Not all that fancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NASDAQ OMX Group full-time

    Pros

    Good pay. Good location (Rockville, MD)

    Cons

    Not clear direction. Micro-managed. Tons of meaningless meetings. No clear career path. Unfair treatment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Could be worse but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst Specialist in New York, NY
    Current Employee - Systems Analyst Specialist in New York, NY

    I have been working at NASDAQ OMX Group full-time (more than 3 years)

    Pros

    Great co workers try to make it a fun place to work. The pay is pretty decent. Relatively flexible hours when needed.

    Cons

    Systems used are outdated. Went backwards with ticketing systems which are managed in Sweden. Because of this outdated system, simple tasks are made monstrous which is counterproductive. Sometimes isn't worth the pay.

    Advice to ManagementAdvice

    Listen to your people. Don't do all the talking nor assume you know what's going on. Slow down and listen. PLEASE.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Do you like chaos?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in New York, NY
    Current Employee - Marketing in New York, NY

    I have been working at NASDAQ OMX Group full-time (more than 3 years)

    Pros

    Pay is fair. If you like being paid the same salary forever.

    Cons

    No structure. No strategy. Completely reactive. Political. Backstabbing. Nepotism (a whole LOT of nepotism). No investment in brand. No money to spend on anything. No career advancement. I myself have literally not had a manager for 3 years.

    Advice to ManagementAdvice

    Business is more than the stock price. Invest in people and quality products and your numbers will match, eventually.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Opportunities within the framework of defendable decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at NASDAQ OMX Group full-time (more than 3 years)

    Pros

    Opportunities to contribute to interesting projects.

    Peers, teams & coworkers that range from average to excellent in skill & personality.

    Compensation
    - Consists of a base salary with a 5,10,15,20,40% yearly bonus depending on one's position (e.g. associate, professional, senior, director, vp, etc)
    - ESPP is available in 6 month intervals at a 15% discount
    - Healthcare kicks in immediately rather than after some period (90 day)
    - RSUs are granted yearly and vest after 4 years.
    - 4% 401k match w/ Vanguard

    Cons

    As with any large organization, it suffers similar challenges.

    - Plenty of turnover and organizational restructuring. Each year titles are renamed, groups are volleyed back and forth between senior managers in the name of "growth" "efficiency" "synergy"

    This leads to an unfortunate loss of direction each time a reorganization/management shift occurs in the technology organization. Despite these shifts, the groups and the organizational process/workflow/structure have remained relatively unchanged. The same groups talk to each other to get the same work accomplished. Rather than the Greens talking to the Yellows, it simply shifts to the Oranges talking to the Browns in title only.

    It is very similar to the observation that mergers fail due to organizational processes not meshing together.

    - A technology company severely incapacitated by the recent corporate culture of defendable decisions since the technology issues of the largest IPO. e.g. "No one ever got fired for hiring IBM."

    This has mainly led to the culture comprised of skilled, agile teams, capable of building solutions, to incapable teams that have lost their top talent to turnover. The policies put forth make for a severely demoralizing & demotivating a workforce that's otherwise tremendously capable.

    This makes for a fairly oppressive work environment and a structure that engenders mistrust. A small bit of sanity comes from the small alliances that are forged amongst the Romeos & Juliets of groups at odds with each other.

    - Senior management is severely disconnected from the ground floor workers as they are incapable of dog-fooding the products & policies they put forth. As many know, an idea does not sell itself, but the hard work and attention to detail make the difference. By pushing policies in the name of leaving a legacy, resume bullet point, or being a yes-man, relationships & respect are broken.

    - ADHD inducing distractions. Being an open setup, there's a tremendous lack of ability to focus on a task at hand.

    Advice to ManagementAdvice

    Bob G asks at group lunches, "What can we do to improve our company?"
    When most of the employees are speechless, it's not that there aren't any improvements to make, it's that they are paralyzed from speaking as they don't know where to begin.

    - Our salaries reflect that we are a knowledge workforce rather than a labor workforce. The most important competitive advantage of a knowledge workforce is the cultivation and management of that knowledge & critical thinking base. Top talented engineers make great team leads, however are very unlikely to be good managers.

    - Stop reorganizing the company. History has shown that war has not been a struggle over territory as much as the battle for a shift in power. As different heads continue to battle for territory, it's a reflection of individuals shifting their priorities from EXCELLENCE to SELF-PRESERVATION. As management's focus shifts to self-preservation, competitive edge is lost as top talent decides that their sanity is more important than the compensation package.

    - Focus on building & forging employee relationships rather than relying on top-down edicts of how employees should work. Build a collaborative environment where minds can mesh. Google about the design of the Bell Labs Hallway.

    When it comes to fixing problems, there are 2 types of consultants. Ones that are looking to bill you for putting on a show, and ones that understand that the individuals best suited to fixing an organization are the individuals within it. The latter consultant merely facilitates the process of finding the individuals capable of a finding a fix and facilitating that fix.

    - Invest in infrastructure and building environments capable of being tested during work hours rather than during the weekends. A burned out employee is incapable of contributing to the knowledge base of the organization as a whole.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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