NCR Reviews

Updated July 21, 2015
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NCR Chairman, President & CEO Bill Nuti
Bill Nuti
193 Ratings

Pros
  • There is no work-life balance at this company (in 43 reviews)

  • Great option for female employers as there are work from home options (in 16 reviews)

Cons
  • Work/Life balance is nonexistent (in 42 reviews)

  • No work/life balance at all, there is a reason why it is called NCRcation or my favorite moniker Never Can Rest (in 19 reviews)

More Pros and Cons

269 Employee Reviews

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  1. Helpful (2)

    No Life for the Hired

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Cleveland, OH
    Current Employee - Customer Service in Cleveland, OH

    I have been working at NCR full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There are no pro's. Stay away.

    Cons

    No growth. Your reward for doing a good job is more work. Long hours 16+ days. Absolutely no life/work balance. Poor quality of work... its all about numbers not quality work. Quantity over Quality. Management disregards customer needs.

    Advice to Management

    Stop looking at spreadsheets and numbers and start fulfilling your customer needs.


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at NCR (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Many of the team members that i worked with were fantastic.

    Cons

    The leadership was inexperienced. Often made decisions without much thought. It was clear that prior to joining that many decisions that were made did not factor in long term effects. Those effects limited sales and lead to many customers who were upset with the company.

    Advice to Management

    Keep a closer eye on your leadership team. Too many that need training in order to be effective leaders. It's clear that they were running their departments with no experience.


  3. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at NCR full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Aloha software for restaurants is the best on the planet

    Cons

    The corporate mentality is numbers driven, which would be fine if they invested in the support infrastructure.

    Advice to Management

    Customer satisfaction should be a priority over making budget numbers


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  5. Helpful (3)

    Sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Its a job that pays decent money and is diverse

    Cons

    deceptive financial reporting and sarbanes oxley violations


  6. Helpful (3)

    Worked to death

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Engineer
    Current Employee - Customer Engineer

    I have been working at NCR full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's job that pays every two weeks and you can get your feet wet in the service business

    Cons

    Work all day, work all night. keep pushing to close calls. company is obsessed with left over calls, so you will end up working all night on calls coming in that have 7 days to be completed just to get this stupid LOCA number smaller. customer doesn't care about LOCA, it's an internal number.

    Advice to Management

    Ease up on LOCA! Your CE workforce shortage is already critical, you are about to turn it to non recoverable. Senior management, lay off your territory managers and CE's a bit and allow them to have a life. We work to live, not live to work!


  7. Helpful (3)

    Avoid this place like the plague - Stress level may be lethal.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Engineer in Oklahoma City, OK
    Former Employee - Customer Engineer in Oklahoma City, OK

    I worked at NCR (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You get exposed to a lot of equipment, and its a good place to get experience. Company van an fuel card is included, so you get to put up with being watched.

    Cons

    You will average a territory manager once a year, you have management that creates the most enormous stressful environment there is; you may have co-workers that will 5-0 you behind your back. I knew of two people who had stress related heart attacks because of the stress put on them on the job. The stress is not worth taking this job.

    Advice to Management

    None, I'm not going to waste time saying anything. Keep my stress level low.


  8. Helpful (3)

    Worst place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at NCR (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There aren't any pros to mention.

    Cons

    NCR doesn't care about employees. Their benefits package isn't competitive. The tone they take in all communications to employees is demeaning and lacks compassion and understanding. NCR often says one thing but its actions are opposite. It's an old school hardware company that on its current route will never be a software company and will never be able to recruit top software talent with its paltry benefits package and culture.

    Advice to Management

    Engaged employees are your best cheerleaders. Lacking an engaged workforce is a recipe for disaster.


  9. customer engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Engineer
    Former Employee - Customer Engineer

    I worked at NCR full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Not a lot good people

    Cons

    Having to use your own vehicle

    Advice to Management

    Communication better money


  10. Helpful (1)

    Horable place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I could not find any Pros. for 9 years I I was driven beyond the ability of any person

    Cons

    No training and I was fired for not knowing ATM's and never trained.. I you get the opportunity to work her RUN. Under paid and over worked. They don't care about any employee or any problems in there personal lives; It's all about the bottom-line. Thy are constantly are reorganizing and no on get to know you to form a relationship to help you through you career. In a work In a word Awful !!!


  11. Helpful (1)

    My experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Phenix City, AL
    Current Employee - Warehouse Associate in Phenix City, AL

    I have been working at NCR full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Plenty of overtime at the end of the quarters.

    Cons

    Working weekends during the month ending the quarter.

    Advice to Management

    Resource your team before you make unrealistic demands.



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