NCR Reviews

Updated March 25, 2015
194 reviews filtered by
  • Any Location
  • Any Job Title
2.0
194 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
690 Ratings

194 Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful

    Can't keep pace with cost of living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in Dallas, TX
    Current Employee - Quality Analyst in Dallas, TX

    I have been working at NCR

    Pros

    Great place to learn your basics, get some experience in your field, etc. Generally, your co-workers are great company.

    Cons

    Company devalues their employees when it seems to be convenient (review time), however willing to sing their praises the rest of the year. Although not discussed in amounts, raises are considered to be the joke of the office. Such as; Jim: "oh, I won 10 bucks on this scratch-off!"; Sarah: "Oh! that's your second NCR raise this year, nice!"

    Advice to ManagementAdvice

    If you value your employees, show it. If you can't "show it" then your boss isn't valuing you or your employees either. As such fight for yourself and/or your employees. We put at least 2,080 hours a year into the walls of this building. Reward the loyalty and hard work we give to the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. Great group of people on the line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner
    Former Employee - Partner

    I worked at NCR full-time (more than a year)

    Pros

    Relaxed office culture with casual dress and cubicle style spaces makes for a great team collaboration effort. Some of the best people you will ever meet. Everyone works hard to get the project completed on time and on budget. Plenty of work and lots of rework

    Cons

    Sales has no clue what they are selling or the impact of what they have "sold" has on the organization. Management does not care about the line, only the number If the number is not right expect cuts in personnel. No root cause analysis is ever performed it's just slash and burn.

    Advice to ManagementAdvice

    Senior Management has no clue what is going on at the line level. Everything is managed for the street. There is a slash and burn quick fix for the numbers mentality throughout the company. If left unchecked the real talent will depart in droves.l

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful

    It's easy to get people to like you, but stay below the radar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Duluth, GA
    Former Employee - Software Engineer in Duluth, GA

    I worked at NCR full-time

    Pros

    For the most part, the environment is very relaxed. Flex time was a big plus. It was possible to work from home at least once a week. Management didn't complain if a lunch break or personal appointment took more than an hour.

    Cons

    The company is self-insured, so premiums, deductibles, and co-pays are all very high. 401k matching is extremely low, and it was moved to the end of the year as on bulk match. You do not get the match throughout the year. Even though the company claims to follow agile methodologies, there are many people and divisions that still follow very old and entrenched processes and culture. Many of them fear change and will complain about you to management. Bonuses are rarely even close to 100%, and it starts at the top based on promises to shareholders. It only gets worse from there.

    Advice to ManagementAdvice

    Listen to the employees that you know are intelligent. Fix the compensation and perks structure. Pay close attention to all levels of leadership and take notice of the ones that are really responsible for poor performance. Much of what goes wrong with the company is due to managerial orders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Could be a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at NCR

    Pros

    Pay and insurance, location.

    Cons

    Closing the Duluth office.Management do not try to understand how things work. They just make decisions off the money they making or not making.

    Advice to ManagementAdvice

    Come off your high horse and learn how certain departments work before making decisions for the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 9 people found this helpful

    Poor Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at NCR full-time (more than 3 years)

    Pros

    Company trying to implement Employment Engagement and Management Diversity in concerns to Work Life balance such as working remotely, Employees tend to work more when they are on remote status but Management not in agreement and denying accessibility.

    Cons

    When Hired they give you false hope of being able to work remote some each week but then management regards you as "Stealing" from the company and accuses you of not working when you are. Some management are verbally abusive and when you take appropriate actions and report them nothing is done to management, and the employee making accusation position is eliminated. Management is more concerned with their Golf Game.

    Advice to ManagementAdvice

    Care a less about your Golf Game and more about your Employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 3 people found this helpful

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR

    Pros

    Lots of work for everyone.

    Cons

    If you are ready to overwork and sacrifice your life...

    Advice to ManagementAdvice

    maybe fire old management and hire new innovative managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 9 people found this helpful

    If you need the pay check, by all means, come to NCR, but KEEP LOOKING FOR SOMETHING BETTER. Examples inside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Atlanta, GA
    Current Employee - Senior Software Engineer in Atlanta, GA

    I have been working at NCR full-time (more than 10 years)

    Pros

    The good: It's a pay check... a job. That may not sound like much, but these days it seems to be increasingly rare. If you need the check, by all means, come to NCR, but always be looking for your first opportunity to get out.

    Cons

    The bad: If you're considering NCR as an actual career choice, consider the following...

    - Company direction and upper management change on a near yearly basis, hampering your group's effort to gain any real traction.
    - Expect your benefits to be manhandled... every year. Reduction in 401k match, reduction in 401k investment options, reduction of YOUR 401k investment cap.
    - Expect to fight for up to two years to gain any reasonable pay increase, otherwise your increases will be outpaced by cost of living.
    - Expect little to no training for relevant skills. Expect no real path for career advancement. Expect little investment in your groups technology, etc.
    - Expect an out-of-whack work / life balance. Nights, weekends, even holidays are expected all too often.
    - Expect no investment in additional resources to balance increased need and work load.
    - Expect NCR and United Health Care to review your Dr's recommendations and deny claims.
    - Expect reduction in available pharmacies.

    I could go on, but I don't want to seam as if I'm blindly bashing the company. The bottom line is, I have seen no evidence that this company cares about the well being, education, advancement or loyalty of it's employees. Don't get me wrong, they issue employee surveys, and offer all kinds of programs and small events to drum up NCR "spirit", but in the end, nothing changes for the better

    As an example... NCR reduced 401k matches when the economy tanked, as did many (if not most) employers. For the last several years, we've endured email after email from the CEO touting how well were doing, with record growth and profits. Still no increase, until finally, this year (2014). They increased the match, but not back to where it was before the increase. They also stopped the monthly contribution of the match, and now make it once, at the end of the year. Then, they capped the amount YOU can contribute to your own 401k account. In addition, we used to have perhaps several dozen investment options in our 401k. Now we have just a few. The typical NCR line was provided... it's for our own good. Apparently we had too many options. This is just one example.

    Advice to ManagementAdvice

    Stop reducing employee benefits and provide proper compensation increases. This kills employee morale which directly impacts the quality of the products and services we provide!

    Stop the incessant re-orgs, restructuring, organization alignments. This kills the organizations' ability to gain traction in any given direction. We've had a much needed internal improvement project cancelled 3 times now with each recent re-org. The problems that need to be addressed with this project are severe!

    Invest in your employees, your infrastructure and technology. If you want the "world class products and services" with the increased employee loyalty we hear so much about, DO SOMETHING THAT PROMOTES THESE IDEAS instead of killing morale and tying our hands behind our backs by not giving us what we need to succeed and provide quality products and services to our customers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 5 people found this helpful

    Customers and employees come second to profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project/Program Manager in San Francisco, CA
    Current Employee - Project/Program Manager in San Francisco, CA

    I have been working at NCR full-time (more than 5 years)

    Pros

    Job security. There appears to be a low turnover rate at NCR.

    Cons

    There is a reason NCR has been on the top "10 worst companies to work for" poll for the past several years. Time and time again, regardless of US economic growth or financial success of the company, NCR leadership puts shareholders first by cutting costs where ever possible. This includes discontinuation of cost of business expenses and end of year bonus cuts for reasons that cannot be justified or measured.

    Advice to ManagementAdvice

    Happy teams are productive and efficient teams. How do you retain talent? By compensating fairly based on market conditions.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 4 people found this helpful

    NCR suffers from management fragmentation and a lack of coherence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at NCR full-time (more than 3 years)

    Pros

    The management of any process has profound impact on the use of adaptive management in that process. As of 2015, NCR has declared that it is finally time to start focusing on customer satisfaction and product engineering quality.

    Fellow engineers are very good to work with. I believe this is the only reason the Salt Lake department exists is because there are some really good people working here, and working hard.

    You pay can go up! But only if you are an executive...

    Cons

    Despite the new process declaration to improve product quality and stability, management has made no changes to adapt to this goal. To cover their own mistakes, management has launched a scapegoat push to supposedly help selected engineers improve their job performance through a legalistic process referred to as a Performance Improvement Plan (PIP). Engineers who have been selected for this process include the whistle blowers, and others who are deemed as threats to management personnel.

    Customers who purchase the product are increasingly becoming dissatisfied due to the number of software bugs. The lack of quality control stems from the ever-increased push for shortcut taking and discrediting those with vision.

    Advice to ManagementAdvice

    The best managers ask, “How can we harness employee strengths, interests and passions to create greater value for the firm?” Upper management needs to understand that the immediate managers, program managers, and product owners are not asking these questions and are not actively involved with their engineers. If it were up to the engineers, most of the existing managers, program managers, and product owners would be immediately fired.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful

    Not as good as expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR

    Pros

    Flexible working options (work remote)

    Cons

    Resistant to change, can not move around company easily, get stuck in one role for years.

    Advice to ManagementAdvice

    Allow the flexibility for employees to expand careers and make it easy for individuals to apply internally for better suited roles

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at NCR? Share Your Experiences

NCR

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.