NCS Pearson

  www.pearsonncs.com
  www.pearsonncs.com

NCS Pearson Reviews

Updated October 12, 2014
Updated October 12, 2014
68 Reviews
3.7
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David W. Smith
12 Ratings

Review Highlights

Pros
  • Decent company, good work-life balance, (in 5 reviews)

  • HR is very supportive and benefits are good (in 5 reviews)


Cons
  • They do tell you the scoring schedule window is an estimate (in 9 reviews)

  • Training criteria changes throughout a project, making it confusing for scorers to score accurately (in 6 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    bad morale

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCS Pearson

    Pros

    friendly working environment, good benefit packages

    Cons

    mean senior management, low compensation

  2.  

    Its not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Credit Representative
    Current Employee - Senior Credit Representative

    I have been working at NCS Pearson full-time (more than 5 years)

    Pros

    People are friendly, the hours are great and management is extremely understanding to personal circumstances when they are honest and sincere. Good environment to work in with no one watching over your shoulders. Need to be a self starter

    Cons

    pay is low, growth opportunity has become very minimal and continues to decrease with the ongoing changes and previous outsourcing.

    Advice to ManagementAdvice

    Do more for the people. The moral of the department is on a very low level. I understand things will never go back to the way it used to be but at least do more and different

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    An okay way to make some extra income

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Online Scorer in Atlanta, GA
    Current Employee - Online Scorer in Atlanta, GA

    I have been working at NCS Pearson as a contractor (more than an year)

    Pros

    -You can work remotely from home
    -Flexible hours
    -Responsive supervisors/content/tech support when you call
    -An opportunity to ensure accurate standardized test scoring
    -Bonuses can be generous

    Cons

    -Training isn't in-depth enough
    -Contractors that score high-stakes standardized tests are not certified teachers; they are only required to have a Bachelor's degree
    -Training criteria changes throughout a project, making it confusing for scorers to score accurately
    -Project pay differs (some projects pay horribly low while others pay decent and offer generous bonuses. You never know which project you're going to be assigned).
    -Mindless work at times

    Advice to ManagementAdvice

    Be consistent with training criteria. Be more selective about who you choose to score these important tests and pay contractors decently for ALL projects.

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  5.  

    Tedious and repetitive work under close supervision

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCS Pearson as a contractor

    Pros

    Compensation was performance based in my section. Accurate and efficient work was rewarded with increased pay. Overtime (1.5x pay) was offered for the project. The highest quality scorers were making over $20/hr.

    Cons

    Micromanaged by a supervisor who was inconsistent and sometimes unclear with instruction. The work is mentally intensive and very repetitive. Also, it's easy to lose some faith in humanity because so many students were clearly clueless in answering seemingly simple questions.

    Advice to ManagementAdvice

    Allow scorers who have proven their capabilities of accuracy and efficiency to complete work at home. At the very least, allow scorers to listen to music with headphones at the scoring center to help break up the monotony.

    Doesn't Recommend
  6.  

    a good place to work in terms of flexible working time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCS Pearson full-time

    Pros

    1. flexible in working time
    2. average benefit

    Cons

    1. sometime the work could be very stressful
    2. too many management levels

    Advice to ManagementAdvice

    the managers need to be more professional

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bloomington, MN
    Former Employee - Customer Service Representative in Bloomington, MN

    I worked at NCS Pearson full-time (more than an year)

    Pros

    -nice people you're working with

    -lots of free food

    -the industry is really interesting

    -work/life balance is great

    Cons

    -middle managers are pleasant people who mean well, but treat the reps like children

    -Good Ol' Boys Club. Actually caring about what you do and for the mission appears far less important than looking busy

    -Unbelievable micromanagement (which goes back to the first bulletpoint: treated like children/idiots). You are required to push a button every time you leave your desk so middle managers can monitor your away time from your desk, among other things

    Advice to ManagementAdvice

    We're not 2nd graders who need our hand held while walking to the drinking fountain. Please treat us like adults with college degrees and ambitions.

    Recommends
    No opinion of CEO
  8.  

    Good place to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Iowa City, IA
    Current Employee - Senior Software Developer in Iowa City, IA

    I have been working at NCS Pearson full-time (more than 3 years)

    Pros

    friendly atmosphere. Reasonable managers. Flexible work hours

    Cons

    A little politics. Moves mainly lateral

    Advice to ManagementAdvice

    Try to have more open discussion with employee in all levels

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Online Scorer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCS Pearson

    Pros

    Good Money
    Easy Work
    Flexible Schedule

    Cons

    Not enough hours
    No Benefits
    Very Repetitive

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful  

    Impressions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at NCS Pearson full-time (less than an year)

    Pros

    Pearson is the world leader in learning solutions. The main market for the Assessment and Instruction business is schools, but there is also a large presence in clinical assessments. Big usually means lots of resources.

    Cons

    The downside of big means slow. It is difficult to determine who the "Go To" person is for a specific task, and often there are multiple people that are responsible for sub-tasks for a job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Feast or famine according to workload and terrible office politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Content Specialist in Austin, TX
    Former Employee - Associate Content Specialist in Austin, TX

    I worked at NCS Pearson full-time (more than an year)

    Pros

    Loved the projects I was on-

    Cons

    I was shoved out the door because I was a threat to someone climbing the corporate ladder and the office politics was awful--my own boss tried to fire me at first and was overruled by HR.

    Advice to ManagementAdvice

    Leave politics at the door-who is the hardest worker?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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