NHS Human Services

  www.nhsonline.org
  www.nhsonline.org

NHS Human Services Reviews

Updated November 26, 2014
Updated November 26, 2014
55 Reviews
2.7
55 Reviews
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M. Joseph Rocks
8 Ratings

Review Highlights

Pros
  • Great place to practice while racking up those LCSW or LPC points (in 4 reviews)

  • Generous benefit package, competitive pay, friendly management, respect (in 3 reviews)


Cons
  • Company is filled with red tape and unfairness (in 2 reviews)

  • Little support at times, sometimes there's a "figure it out" mentality (in 2 reviews)

More Highlights

17 Employee Reviews Back to all reviews

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  1.  

    Beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Philadelphia, PA
    Current Employee - Caregiver in Philadelphia, PA

    I have been working at NHS Human Services part-time (more than an year)

    Pros

    Working with special needs population is quite enjoyable and rewarding.

    Cons

    Where to begin, this (dis)organization is a HORRIBLE place to work, extremely high turnover rate on all levels of employment. Too many "middle-men" information gets lost warped and misconstrued. Managers that lack management ability, steal money from the company, steal food and resources from the clients in the group homes. There were days clients had little to no food to eat , shoes with holes in them, winter coats with rips and tears in them in the month of February! House managers withhold vital information from group home staff like training dates and do you know who gets in trouble the STAFF not the manager. You will be called in to administration offices for investigations for things you know nothing of and YES you will be held accountable in some way or another and you will be given a "verbal warning" which is a FORMAL document that you must sign, they keep it in your records so that if they decide to terminate you they will have a reason to not grant you unemployment. Dates on "formal" documents will be altered/falsified to make it seem as if proper and timely protocol has been made when your were actually presented with the document two days ago. The "higher-ups" are ignorant of everything that goes on in the group home settings nor do they care, they only cover things up to make it appear as if they have done what they should to cover their own behinds. There are policies that are blatantly disregarded by mangers and administration when it suits them. There is no appreciation for all the hard work and utter crap that direct care staff must go through on a daily basis. Group home staff are overworked because of the high turnover having to work 3+ shifts in a row and if they fall asleep because they haven't slept in over 48 hours they are then immediately terminated. AVS was an amazing company to work for until NHS took over and corrupted it all, now it is disgraceful, filled with malicious, vindictive, lying, back stabbing people who care only of themselves, not even the clients. I pray this place is shut down for good and taken to court for all the wrong that it has caused the clients and its employees both past and present.

    Advice to ManagementAdvice

    Repent

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Very Disorganized and Poor Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapeutic Staff Support in Philadelphia, PA
    Former Employee - Therapeutic Staff Support in Philadelphia, PA

    I worked at NHS Human Services part-time (less than an year)

    Pros

    I can't really say there was much positive about this place. Staff has it's own culture and doesn't accept outsiders.

    Cons

    Ideas are not considered and if suggestions are made for improvement, management holds it against employees. Poor communication, lack of structure, people allowed to do whatever they want. This was a school setting and it was being run like a group home.

    Advice to ManagementAdvice

    I have already let management know the improvements they can make. They weren't interested in any change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    some nasty NASTY people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NHS Human Services full-time (more than an year)

    Pros

    need to teach the DSP some professionalism and teach them to do their job correctly

    Cons

    drama drama drama DRAMA DRAMA

    Advice to ManagementAdvice

    training is not there-no promotions no raises-management has time off and special DSP have time off--other then that I WOULD NEVER WORK FOR THAT COMPANY AGAIN..NASTY NASTY PEOPLE..LIARERS

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Fantastic co-workers, poor company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lcsw in Philadelphia, PA
    Current Employee - Lcsw in Philadelphia, PA

    I have been working at NHS Human Services full-time (more than 5 years)

    Pros

    Co-workers are amicable and helpful.

    Cons

    Company is filled with red tape and unfairness.

    Advice to ManagementAdvice

    Please give employees more raises. If you want people to care more and work harder, one must compensate them to do so.
    Be more honest with employees, tell them up front that they will need to use their own vehicles on a regular basis to drive to Harrisburg, tell employees that they are 'as needed', watch out more for the blatant HIPAA violations that occur daily. Hire management that can function and has experience instead of bringing them in from elsewhere because they have better credentials. Eliminate red tape.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Treated terribly after injury.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Supervisor in Greensburg, PA
    Former Employee - Team Supervisor in Greensburg, PA

    I worked at NHS Human Services full-time (more than an year)

    Pros

    There were no pros to this job.

    Cons

    Workers Comp stop paying claim.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    90% employees are way underpaid, undervalued, overworked. It's very sad.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services

    Pros

    Working with consumers and individuals can be rewarding; however, you will not be supported or given resources. Some programs/departments have flexibility of hours. There are truly amazing people who stick around despite the cons below and do it for the consumers. Some truly inspirational people who unfortunately are rarely appreciated.

    Cons

    Embarrassingly low pay. Bitter employees and management is a joke. Have a degree? Maybe two? You will still be offended by the pay...take a look at the salary page. People are making the same salary as they did in 2000. Lots of travel using your own car that isn't mentioned in interviews. As someone with experience all over the company, thinking it would be better elsewhere, the entire company (at least in this area) is a disaster. Unethical and unorganized. I could go on and on and on, but seriously JUST LOOK ELSEWHERE! Anything would be better. Anything.

    Advice to ManagementAdvice

    Take your high pay and give a salary that employees can actually live off of so they are able to help others in their jobs. How can you have such high expectations for people coming to work unhappy and stressed because your salaries make affording even a modest lifestyle impossible. You would retain the talent you are bleeding with high turnover if you offered even small raises occasionally or even a bit of appreciation.

  8.  

    Dangerous Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Coordinator in York, PA
    Former Employee - Mental Health Coordinator in York, PA

    I worked at NHS Human Services full-time (more than an year)

    Pros

    Lack of management accountability, policies change hour to hour. Clients that assault staff are shielded by mgmt from staff reporting incidents to police. Some clients allowed to assault staff w/o penalty while minority clents punnished to fullest extent of law.

    Cons

    Glass walls/windows are regularly broken and left in place. Blood, urine, feces in client rooms, ignored by housekeeping (don't ask them to clean anything, they are sleeping) Upper management is oblivious to poor/illegal operations in York facility. Favoritism, arbitrariness, and subtle racism towards clients and staff

    Advice to ManagementAdvice

    Clean up your York operations. Replace county director as this person is grossly under-qualified and over matched. Wonder why you are loosing money in York? The management team is incompetent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Horrible management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services full-time (more than 8 years)

    Pros

    Alot of hard working staff and wonderful individuals.

    Cons

    Managements enjoys taking four hour lunches while they gossip about their employees. Management does not support there employees or teach them the skills they need to perform at their best. Management abuses PTO time and their company credit cards. I didnt know ordering lunch eveyday and WINE was allowed but I guess at NHS it is.

    Advice to ManagementAdvice

    QUIT! YOU DO NOTHING EXPECT SIT ON YOUR BEHINDS ALL DAY ANYWAYS!

  10.  

    A very disorganized and unprofessional company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapeutic Staff Support in Chambersburg, PA
    Former Employee - Therapeutic Staff Support in Chambersburg, PA

    I worked at NHS Human Services part-time (more than an year)

    Pros

    Flexibility in scheduling, whether it's your decision or not. The other TSSs and clients were good to work with during my time there.

    Cons

    I consistently had to address my paycheck being in the wrong amount. Administration had no idea what was going on. There was always a constant feeling of being shut down by the state in the air. Once the state shut the office down, they gave us no feasible options for continuing to work.

    Doesn't Recommend
    Negative Outlook
  11.  

    NHS cares little about quality service for clients, but will do anything to protect their bottom line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teacher in State College, PA
    Current Employee - Teacher in State College, PA

    I have been working at NHS Human Services full-time (more than an year)

    Pros

    OK salary potential, decent benefit package.

    Cons

    Highly corporate structure which emphasizes cost saving measures above all else. NHS makes every effort to attract new clients while forgoing practices that benefits current clients and employees. The company claims to follow comprehensive and healthy guidelines regarding employment, but will change or ignore said policies at a moments notice when it benefits the corporate office. The NHS Autism School that I work in has a highly dangerous atmosphere, where repeated requests for physical support are ignored by higher up officials. As a result, numerous staff members were seriously injured by clients who needed more care than the school could provide. Needless to say, all clients and employees suffer at this school because of lack support from the NHS Corporate structure.

    Advice to ManagementAdvice

    Listen more to the employees concerns and seriously follow up when staff requests support. The time to deal with problems is before they escalate out of control. Stick to your own dictated handbook of rules and regulations. It's not fair to the change rules as you go along to fit the corporate office's position at any given moment.

    Doesn't Recommend
    Negative Outlook

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