NHS Human Services Reviews

Updated July 11, 2015
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3.0
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Recommend to a friend
Approve of CEO
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M. Joseph Rocks
3 Ratings

Pros
  • Great place to work for a family person (in 4 reviews)

  • NHS provides a wide variety of services with job opportunities at every level (in 4 reviews)

Cons
  • vacations , and paid time off, no one seems to know anything (in 2 reviews)

  • Company is filled with red tape and unfairness (in 2 reviews)

More Pros and Cons

20 Employee Reviews

Sort: Popular Rating Date
  1. Too big for it's own good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Behavior Specialist Consultant in Harrisburg, PA
    Former Contractor - Behavior Specialist Consultant in Harrisburg, PA

    I worked at NHS Human Services as a contractor (More than 8 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Fantastic support and feedback from office and site supervisers. Flexible scheduling, no min or max case load requirement Opportunities for training Highly skilled workers recognized and appreciated by site team Culture of integrity

    Cons

    No opportunities for full time for direct care staff in BHRS No obamacare qualifying benefits or realistic PTO for FFS staff Restructuring every few years Constant cuts to office support staff resulting in problems tracking and managing cases Highly qualified staff leave for better-paying, lateral positions on a regular basis

    Advice to Management

    NHS's overhead is too large to provide the direct service workers, the ones actually creating revenue, a livable and workable compensation package. Because of this qualified staff leave resulting in even less revenue being generated. Invest in your workers. Maintain transparency within the company. Instead of trying to expand, adjust your business plan to keep loyal employees and improve quality of services currently being provided.


  2. Helpful (4)

    review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pennsylvania in Beaver Falls, PA
    Current Employee - Pennsylvania in Beaver Falls, PA

    I have been working at NHS Human Services (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility in work hours. Experience is different for everyone.

    Cons

    Not enough pay for the work that is expected. No room for growth in certain areas.


  3. Helpful (1)

    Making a difference in lives of special needs individuals

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services

    Pros

    rewarding, great team work, wonderful consumers

    Cons

    stressful, low compensation, low options to advance


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    The company was alright to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services

    Pros

    I was able to work with good friends, and the job had its moments.

    Cons

    The pay was less than desirable.


  6. Helpful (2)

    Mobile Therapist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    People are gernerally nice. Flexible working hours. Can possibly bill up to full time.

    Cons

    No structure. Administrative team is not supportive enough.


  7. Helpful (2)

    The division of NHS in which I work has been in a constant state of influx and transition for the last few years.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phila, PA
    Current Employee - Manager in Phila, PA

    I have been working at NHS Human Services full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It has a lot of potential to be a great provider of IDD services. There are many who would be great mentors if they had such a program

    Cons

    Employee morale is very low and it does not seem to be a concern for upper management. Too many unprofessional people in lower management positions. Not much is communicated down the pipeline when changes occur.

    Advice to Management

    Focus on employee morale. Consider a mentoring program for entry level and lower level managers


  8. I had a great time working with NHS.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in Philadelphia, PA
    Former Employee - DSP in Philadelphia, PA

    I worked at NHS Human Services full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work for a family person.

    Cons

    Not too great for students


  9. Love the work! But direct management sucks!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services full-time (More than 8 years)

    Approves of CEO
    Approves of CEO

    Pros

    Very enjoyable working with clients that need assistance.

    Cons

    Management at my branch lacks knowledge of the clients, the overall scope of what needs to be done and has no morals.

    Advice to Management

    Fix the management.


  10. Stable company to work for with good job security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fee for Service Therapist in Sharon Hill, PA
    Former Employee - Fee for Service Therapist in Sharon Hill, PA

    I worked at NHS Human Services part-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule A lot of dedicated employees/clinicians Strong upper management team Great place to learn and "get your feet wet" as a therapist There is always work available and the agency is always expanding

    Cons

    Everyone is overworked (especially supervisors) Low pay Constant changes to processes being made without proper training/follow-through Low morale in the work environment Poor communication between upper management and direct care staff Lots of turn-over

    Advice to Management

    Better compensating and communication between management and staff may lead to better retention.


  11. Not my favorite job but not the worst first-job-out-of-college

    • Work/Life Balance
    • Culture & Values
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at NHS Human Services as a contractor (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Starting pay is decent for the area. Easy interview process

    Cons

    Very little support for new employees. I felt thrown into the job and was fortunate to have been with a client in a classroom where the teachers (not employed by NHS) were very helpful and supportive. Hired as fee-for-service employee and not able to get more hours if there was a school closing or family cancellation made for difficult budget planning

    Advice to Management

    Make sure employees have ALL trainings before assigning them to clients.



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