NICE Systems
3.1 of 5 111 reviews
www.nice.com Raanana, Israel 1000 to 5000 Employees

NICE Systems Reviews

Updated May 15, 2014
NICE Systems – Raanana – “NICE Building”

All Employees Current Employees Only

3.1 111 reviews

                             

43% Approve of the CEO

NICE Systems CEO Barak Eilam

Barak Eilam

(7 ratings)

54% of employees recommend this company to a friend
11 Employee Reviews Back to all reviews
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    1 person found this helpful  

    If you care about your career as a developer do not work here. If you are looking for a 9-5 and a steady paycheck...

    Anonymous Employee (Former Employee)

    Pros- Competitive Salary/Benefits
    - Lots of industry knowledge in the company
    - Attempting to implement Agile Development Methodology
    - Office space that promotes collaboration

    ConsWhere do I start...
    - Poor senior leadership in engineering
    - Lots of turnover at the senior management level over the past two years
    - High developer turnover
    - Product stability is poor, underlying technology is aging
    - Not enough straight talk about what the problems are and how to solve them
    - Frequent spending "freezes" to hedge bets on revenue performance
    - IT support is poor across all offices
    - Low overall morale
    - All major decisions must go through Israel and not enough visibility in Israel about what happens stateside
    - Ridiculous "normalization" of performance ratings

    Advice to Senior ManagementKeep up the good work if you are content with the results. Otherwise, start over.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    Was looking for another job within a month of arriving

    Anonymous Employee (Former Employee)

    ProsGood benefits, but pay is not great

    ConsSr management is horrible--if you're not Israeli, you don't matter.
    Product is half baked and impossible to support
    Worst culture I have ever witnessed--they work the employees 24/7 with no regards for personal health/sanity and no thanks whatsover. They just want more, more more.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Inconsistent HR Policies, Senior Mgmt Speaks out of both sides of their mouth and is not supportive.

    Anonymous Employee (Former Employee)

    ProsGood Benefits. Immediate team members "get it" and want to help and provide value to shareholders and customers. Policies, procedures, and inconsistent management keep success from happening.

    ConsSenior Mgmt does not support
    Americas organization and Israel are very much silo'd which makes day to day operations and support of the customer extremely challenging and a constant struggle. Little gets done without management escalation. No empowerment of employees. Be careful - one minute you're valued and the next you're not.

    Advice to Senior ManagementAppreciate your Employees and the work and accomplishments expended over the long term - Meaning look at the holistic picture of the value that each employee brings to the organization.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Penny wise - Pound foolish, micromanaging, incompetent middle management, dead end

    Anonymous Employee (Former Employee)

    ProsComprehensive benefits package consisting of medical, dental, vision, company match 401k, and of course, every couple of months they throw you a bone with a useless "NICE" branded chotchke.

    ConsIndisputably should be accredited as the poster company for the movie "Office Space." Disengaged upper management, grossly mismanaged outfit with high turnover and little to no regard for employee capital and well-being. Training... what's that? The atypical select few employees that have procured job security may expect a painfully dismal outlook with absolutely no room for advancement in the foreseeable future.

    Advice to Senior ManagementI would advise to sell any vested interest in this organization and get out before it's too late.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very chaotic--paranoia, disrespect and lack of integrity are rampant

    Anonymous Employee (Former Employee)
    Denver, CO

    ProsMedical benefits are good, and they are available day 1
    Vacation benefits are good, but you are discouraged to take them.

    ConsOnly Israeli nationals are promoted to executive positions.
    Lack of investment in allowing employees to succeed in supporting Customers.
    Asks a lot of employees, but does not give much in return
    Work/life balance is nonexistent
    This is the worst place I've ever worked

    Advice to Senior ManagementTake some of the money that you have in your profits and invest it in your infrastructure and employees. Start to respect the employees and not view them as a cog in the wheel.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Working at NICE was boring and depressing

    Software Engineer (Former Employee)
    London, England (UK)

    ProsNice offices in a fairly good location.
    Ideal if you enjoy pretending to be busy because it's unlikely anyone will know what you are doing.
    There's nothing else positive that I can add.

    ConsMany of the engineers are not good enough to develop the product they are trying to sell.
    No budget/time to send anyone on training courses resulting in careers stagnating.
    Most who were good at their jobs (technical or otherwise) moved on due to poor pay and incompetence.
    A succession of terrible CTOs resulting in poorly designed software.
    Poor morale.
    Most time spent firefighting.
    Salaries below average, no raise for ~4 years.
    Made redundant and then screwed out of redundancy pay.

    Advice to Senior ManagementFind out who is good at their jobs and reward them. Stop replacing people with random Israelis.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    No training, no help, no chance

    Anonymous Employee (Former Employee)

    ProsIt paid the bills, the commute was easy, and the team I worked in worked well together, but then we had too otherwise we would've all gone crazy.

    ConsNo training at all. Given a role without any guidance and training, then everyone acts surprised when things don't go to plan.
    No real plan to support customers.
    Work technical staff until they break.
    No clear management structure.
    Not from Israel? Then you might as well leave straight away because you'll be left on your own to fail.

    Advice to Senior ManagementStop pushing the staff to breaking point, there's a reason why so many people want to get out as soon as you hoover up their smaller company into the global "NICE" machine.

    No, I would not recommend this company to a friend

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    Not for talented, honest, hardworking, non-political

    Anonymous Employee (Former Employee)

    ProsBillion Dollar company with solid customer base in call recording platform

    Cons1. No career growth
    2. Lot of internal politics
    3. Executive Management in APAC is filled with ego and pride
    4. You got to an "YES" man to survive the culture, you will be shown door for any small amount of disagreement with management
    5. Difficulty in selling advanced application solutions - lot of implementation delivery issues with speech analytics, customer feedback managment etc
    6. Save your *** culture rather than encouraging innovation, creativity
    7. Not a partner friendly company

    Advice to Senior ManagementTime for new management - some senior managers should have gone long time ago

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Customer Focus is preached but not practised!

    Trainer (Current Employee)
    London, England (UK)

    ProsMoney in bank so get paid every month

    ConsNo pay rise
    No interaction with senior managment
    No money spent on employee development or team building

    Advice to Senior ManagementGo and look at your culture and try and develop a different one to the one you currently have, there is a world outside Israel, we would like so team building days, team meetings etc, istead of the week in week out grind of staying in budget hotels and longhaul flights in economy but exected to deliver premier services.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great product but poor leadership

    Anonymous Employee (Former Employee)

    ProsGreat products and most non leadership people were great to work with. Allowed most employees to work from home. Benefits and pay were average for industry.

    ConsLack of any upward mobility. Minimal training, large amount of travel required. No rewards for extra effort or any form of recognition for job well done.

    Advice to Senior ManagementNot everyone is from Isreal. There must be clear paths for upward mobility for people who want to move up in the company. Improve the feedback to employees about their job performance.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at NICE Systems reviews and ratings — including employee satisfaction and approval rating for NICE Systems CEO Barak Eilam. All 11 reviews posted anonymously by NICE Systems employees.