NICE Systems

  www.nice.com
  www.nice.com

NICE Systems Reviews

Updated December 8, 2014
Updated December 8, 2014
138 Reviews
2.9
138 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NICE Systems CEO Barak Eilam
Barak Eilam
16 Ratings

Review Highlights

Pros
  • Work-life balance can be good if you're not afraid to tell your manager to leave you alone (in 8 reviews)

  • Great people to work with (at least most of them) (in 11 reviews)


Cons
  • Work-Life Balance (OUT-of-BALANCE: If you are competent prepare to be worked to the bone (in 8 reviews)

  • Lack of clear upper management goals with confusions with release updates (in 7 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great Products and Innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Paramus, NJ
    Current Employee - Account Executive in Paramus, NJ

    I have been working at NICE Systems full-time (more than 3 years)

    Pros

    Great executive leadership and innovation, always stays in front of the market with new products / solutions. The Executive leadership team sets a very positive direction.

    Cons

    Executing / delivery of projects is well below average, most products are very difficult to implement and do not meet the customer timeline.

    Advice to ManagementAdvice

    Fix the execution and delivery issues and Nice will be a more solid company.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Exhaustive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NICE Systems full-time

    Pros

    Compensation and benefits are 5 star. Interesting people.

    Cons

    NO work - life balance. You are always engaged. Products are complex. Training in classroom and by CBT is available but time away to receive it is discouraged. Subject Matter Experts are in high demand. Choose wisely what module you will excel.
    Hebrew is spoken. English speaking employees miss out on office chatter.

    Advice to ManagementAdvice

    Hire a couple more to fill in for your valued employees to receive training!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    software developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Richardson, TX
    Current Employee - Software Developer in Richardson, TX

    I have been working at NICE Systems as an intern (less than an year)

    Pros

    NICe people and NICE environment

    Cons

    Salary is a bit low

    Advice to ManagementAdvice

    Keep up the NICE work

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at NICE Systems full-time (more than an year)

    Pros

    great people, career opportunities, products, exec team

    Cons

    niche market, product development, saturated market

    Advice to ManagementAdvice

    management was great

    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    My colleagues became my friends

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NICE Systems full-time (more than an year)

    Pros

    New initiatives are welcomed
    Opportunities to grow and develop within the company
    Intelligent co-workers
    Good products

    Cons

    Mid management changes too often - creating an unstable feeling
    Not enough collaboration between the 3 major business units

    Recommends
  7. 2 people found this helpful  

    Lots of changes monthly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NICE Systems full-time (more than an year)

    Pros

    High pay scale for the experience you bring and the willingness to work hard.

    Cons

    Customer Service Manager's stab you in the back. "Advocates" for the customer at the expense of company cohesiveness (all for customer kudos and a magnum of liquor at Christmas)

    Advice to ManagementAdvice

    Metrics is absolutely imperative HOWEVER make all effort for training your staff! Return on Investment!

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Enterprise Sales Executive of ~ 3 Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive
    Former Employee - Sales Executive

    I worked at NICE Systems full-time (more than 3 years)

    Pros

    Great pay, benefits and frontline people. Plenty of M&A activity and leading products in several areas of workforce/performance management will keep things exciting. Strong customer-facing events to enable sales. The sales and solutions teams are encouraged to be in front of customers constantly, which helps drive relationships. Most people work very hard, but also have fun.

    Cons

    Many RVP through Executive management levels are not engaged with the frontline sales people other than forecast administration. There is no advancement opportunity...they'd prefer to hire off the streets versus promote from within. Pricing and contracting can hinder new logo sales. Annual comp plans take months to receive. Marketing sometimes promotes products that R&D can't produce and Delivery can't support. Some post-sales groups demonstrate low morale and that bleeds over to the customer. Expect a major re-org each Jan.

    Advice to ManagementAdvice

    Be more engaged with the field and not so much with your own agendas.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    So far it's pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Engineer
    Current Employee - Support Engineer

    I have been working at NICE Systems full-time (less than an year)

    Pros

    The pay scale is good to great depending on where you are and what you do. The overall benefits (401K, Health Insurance, etc) are what I would consider above average for what I have experienced in the industry. Flexibility in your schedule. A lot of work, but also rewards for the hard work put in. Management understands that people have lives outside the building and seems to work to accommodate that.

    Cons

    Every group has it's own set of processes, and they don't always line up leading to contradicting messages.
    Processes that are set in stone until the end of quarter and then everything seems like it gets thrown out the window.
    A seemingly large cultural divide between the Israel employees and the rest of the company that leads to a lot of miscommunication.
    Purchases of smaller companies have not been integrated very well, or in some cases at all.

    Advice to ManagementAdvice

    Invest in a company wide CRM system that works, and align goals and processes across organizations and teams.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Fast growing company...Leading the way in all areas of the portfolio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Presales
    Current Employee - Presales

    I have been working at NICE Systems full-time

    Pros

    Plenty of autonomy. A career here is what YOU make it. Great people all around. As tough as things get sometimes, everybody at NICE wants to do the right thing for customers. This is an ethical company in all respects.

    Cons

    Processes are still fragmented like you might expect of a smaller company. Internal systems are antiquated and doing a good job is not always easy. You will find yourself fighting the system quite often. That said, NICE manages to do well and everybody tries to do the right thing for customers.

    Advice to ManagementAdvice

    Time to grow up. We are not the same company from 5 yrs. ago. New, more efficient systems for managing customers and projects and the daily mundane activities of getting the job done will go a long way toward creating a more efficient operation and an easier place to be successful.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Interesting products and strong customer base.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in New York, NY
    Former Employee - Systems Engineer in New York, NY

    I worked at NICE Systems as a contractor (more than an year)

    Pros

    Stability, reasonable work/life balance, products

    Cons

    lack of excitement, established company feels like large company though it isn't so large

    Recommends
    No opinion of CEO

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