National Australia Bank Reviews

Updated March 2, 2015
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2.0
25 Reviews
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Cameron A. Clyne
9 Ratings

25 Employee Reviews

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  1. Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Australia Bank

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work / Life balance is good

    Cons

    Very slow to execute. Poor ability to serve clients

  2. Helpful (1)

    Not too recommended to work there!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Collections Associate in Hobart CBD (Australia)
    Former Employee - Collections Associate in Hobart CBD (Australia)

    I worked at National Australia Bank part-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The training I got here was great I actually got to work on the inbound computer system. My collegues were also very friendly!

    Cons

    Management was terrible and did not understand my hard circumstances I was going through at that particular time! I am very disappointed with my manager's toxic treatment especially when I feel it was different than others!

    Advice to Management

    Kindly look after your employees more carefully because they are your real capital for this business!

  3. Helpful (1)

    Lumbering, process driven, risk adverse, slow change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at National Australia Bank full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    invests well in training; "work life balance"; great if you have a family; flexible working

    Cons

    underperformance not managed well; below market salary especially; lack of new ideas- bulk of staff jump between ANZ "across the road" and NAB and back again; very Melbourne focussed - may not good for progression if based in Sydney; if you're willing to work hard you won't be recognised for it - the Bonus scheme is simplified (ie repeatedly watered down/deferred) because 'people were unhappy with it' - news to management is that staff can't be bothered to put in the extra now they won't be recognised it

    Advice to Management

    The mantra 'one way same way' does not fit. Forget the consultants and go with your gut. Banking is not a tough business in Australia (or shouldn't be) yet NAB seem to be going backwards; reintroduce performance based bonus - of course ~30% of staff would be unhappy with it-- they're the ones at the bottom of the 'curve'... am sure the ones at the top of the curve would be happier with it if you didn't keep watering it down year in year out

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  5. Helpful (3)

    So many restructures!!! Short termism and power plays currently rullng.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Australia Bank full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    * Work / Life balance outside of sales roles.
    * Friendly people outside of middle management.

    Cons

    * Melbourne-centric.
    * Some middle management staff have little to no EQ / People Skills and don't care - but manage upwards so well that they stay in charge of their teams, even to the destruction of other people's careers.
    * IT needs an overhaul.

    Advice to Management

    Conduct multi-level skip interviews as some leaders are so brazenly two faced it's scary.

    Get IT fixed up before something blows up.

  6. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Australia Bank

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible working hrs, and work station

    Cons

    Lack of team work and management guidance
    No many systems to work

  7. Helpful (1)

    Too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate in Melbourne (Australia)
    Current Employee - Graduate in Melbourne (Australia)

    I have been working at National Australia Bank full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Reasonable salary, nice office and good work-life balance

    Cons

    Poor training, very political and the work isn't very rewarding

    Advice to Management

    Treat employees with a bit more respect

  8. Helpful (5)

    Good people to work with but toxic management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member At MLC
    Former Employee - Team Member At MLC

    I worked at National Australia Bank full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The other team members that you work with is great, the care about the customer and services provided, the quality coaches are great I can never give them enough credit!

    Cons

    The management is horrible, if they can physically make you feel incompetent and destroy self esteem they will do it! Some managers are great but the ones climbing corporate ladder will shoot you down without looking back to see if you need support. There isn't any privacy between you and your manager, they will go and gossip to every other manager and people leader so everyone knows when your falling apart! Too much politics, too many lies, to much bullying behind closed doors, very unfair and not a good place or environment in the long run.

    Advice to Management

    Take care of your employees, train your managers and leadership team on how to deal with employees, have empathy show that you care. Stop bullying behind closed doors and deal with issues when they arise! Do not take privacy for granted, what we say to you in confidence does not need to be repeated to 7-10 other managers, it should be reported to PAC if it needs to be looked into. I loved working there, but my manager was a two faced women, who only cared about herself and growing her career! Please ensure if you are upper management take care of those who you are looking after, it's called duty of care!!!

  9. Helpful (3)

    Lack of support for hard working quality acheivers, if they don't suck up to management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Banking Manager in Sydney (Australia)
    Former Employee - Business Banking Manager in Sydney (Australia)

    I worked at National Australia Bank full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Financial benefits. I've made a few life long friends.

    Cons

    Discrimination by middle management, especially with mental illness when company is a high contributor to the illness. Very much a "boys club", if you don't golf, follow football (any code) or are just female, don't expect any support for your day to day job, promotions or rewards. No "people skills" in middle management. You're set up to fail from the beginning, no matter how many hours you work! Oh, and hope you don't need a life outside NAB!

    Advice to Management

    Train managers to be people leaders. Don't set high expectations for #'s, when there's no support to assist in making numbers.

  10. Helpful (2)

    Working conditions are inconsistent in different locations, conditions are deteriorating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Brisbane (Australia)
    Current Employee - Credit Analyst in Brisbane (Australia)

    I have been working at National Australia Bank full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Home loan and credit card benefits are good.

    Cons

    Upper management does not understand the challenges facing front line employees. Offshoring of work has resulted in job cuts with no reduction in the real workload of staff. Conditions on the front line are deteriorating.

    Advice to Management

    Listen to the feedback you receive from frontline staff and ask for more feedback. The "solutions" you've been putting in place are not working.

  11. Helpful (3)

    Not recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Melbourne (Australia)
    Former Employee - Sales Support in Melbourne (Australia)

    I worked at National Australia Bank full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    nice people to work with in general.

    Cons

    there is a real issue i have experienced with each and every team i worked with. Capacity and misunderstanding with Stats. They will overload you of work and compare you to irrelevant not practical scales. the business is trying to cut cost, by loading existing stuff with as much work as possible. the result is stay backs to complete your work for free.

    Advice to Management

    My team with running with 2.5 FTE, for work which needs 6 FTE. This is not fair, I resigned before i get a heart attack from stress. This is not helping the quality of work produced.

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