National City Reviews

Former Employee – worked at National City full-time for more than a year

Pros – Decent people and some opportunity for growth

Cons – If you get stuck in a bad branch, it can be hell

Advice to Senior Management – Get rid of overbearing branch managers

No, I would not recommend this company to a friend

Current Employee – been working at National City

Pros – The pay was very good on the base salary.

Cons – The payout on the investement side was miniscule, between 3-15%. The management is poorly structured with a divide between the investment and bank side and the LFCs caught in between. Some of the Branch Managers have the old mentality that you selling investments is taking away from their deposit base. There is a lack of a good support system. The branch managers spend 75% of their time our of the office on "business calls." When the branch manager is in the office, they refuse to actually do any work, such as opening accounts. I actually had multiple ocassions when I was in the break room eating lunch, and the branch manager came and got me to have me open an account, even though they were doing nothing. The disciplinary techniques are very strange. Your manager will not say anything to you about how you are doing, but then will write you up for something that they never got an explanation for, until the write-up is occurring, and when there is a completely logical explanation, they don't care.

Advice to Senior Management – Actually ask questions before writing somebody up, and don't write people up based on hearsay. Have some integrity.

No, I would not recommend this company to a friend

Current Employee – been working at National City

Pros – 410k match, health benefits, average vacation time, decent flexibility,

Cons – management has the leadership skills of a gerbil. Raises are almost non-existent. You get less of a raise than inflation. You never know when they are going to fire you because they set ridiculously high goals and then most people don't meet them so they can pick and choose who to fire. Upper management could care less about you as a person or for any career development. This company just passes down work all the way to the bottom. Senior management passes to vice presidents, who then pass on to people who work for them. Therefore people in the middle don't do anything but dish out work then monitor you working.

Advice to Senior Management – Be more conservative. The reason why you had to sell was because you were going to go bankrupt from all the risky loans and outrageous rates. Stop pushing so hard for sales and do it the right way.

No, I would not recommend this company to a friend

Current Employee – been working at National City

Pros – Experience w/ a bank that is well recognized. Microsoft office is used if that is your type of thing. Coffee only costs 1.25 and comes from a vending machine.

Education reimbursement most of the time.

Cons – Cutbacks reduce avenues for advancement. No investment in future projects or initiatives. A search engine passes as "knowledge management." Too much focus on revenue/sales and not enough on the customer.

Advice to Senior Management – You should have resigned when the stock dropped from $35 to $7. Selling stock at $5 a share to raise capital places an undue strain on current stockholders and continues to reward those at the helm who navigated us into the current mortgage crisis.

No, I would not recommend this company to a friend

Current Employee – been working at National City

Pros – The pay was comparable to other financial institutions. The hours are good and they offer good benefits package. The online training system was good.

Cons – It is basically a telemarketing firm disguised as a bank. There are unrealistic goals for generating business in this manner.

Advice to Senior Management – There needs to be better communication with staff regarding time frames for training and other deadlines. There needs to be a better process for bringing business into the bank.

No, I would not recommend this company to a friend

Former Employee – worked at National City

Pros – competitive pay, above average incentive plan

Cons – Untrained management, bank changing names 3 times in 5 years

Advice to Senior Management – Make sure your branch managers are capable of their duties, a little bit of support from a regional manager could have gone a long way.

No, I would not recommend this company to a friend